Dragon Medical One double hop configuration - system requirements

Citrix Virtual App server

  • Citrix Virtual Apps 2311 or higher

  • Citrix Virtual Apps 1912 LTSR or higher

  • One of the following speech recognition apps:

    Dragon Medical One Desktop Application

    Dragon Medical Direct

    Dragon Case and Care

    Apps based on Dragon Medical SpeechKit (.NET and COM editions)

    Apps based on SpeechMagic SDK

Virtual desktop

  • One of the following desktop virtualization systems:

    Citrix Virtual Apps and Desktops 2311 or higher

    Citrix Virtual Apps and Desktops 1912 LTSR or higher

    VMware Horizon View Agent 7.13 or higher

    Omnissa Horizon Agent 2412 or higher

    VMware Horizon View Client 5.5 or higher

    Omnissa Horizon Client 2412 or higher

  • One of the following guest operating systems:

    Microsoft Windows 11

    Microsoft Windows Server 2016

    Microsoft Windows Server 2019

    Microsoft Windows Server 2022

    Microsoft Windows Server 2025

  • Windows Current Release: Workspace app version supported by Citrix for Windows Current Release

  • Windows Long Term Service Release: Workspace app version supported by Citrix for Windows Long Term Service Release

  • Dragon Citrix Client Audio Extension

  • For Nuance PowerMic: Dragon PowerMic Citrix Client Extension

Client device

  • USB microphone. Depending on your system, USB 3.0 ports might not be supported.

  • For more information on the USB redirection requirements for specific virtualization platforms, see the documentation delivered with your product.

Network requirements

First hop: Client end point to Citrix Virtual Desktop

  • Minimum bandwidth for Citrix USB redirection: 400 - 500 kbps

  • Minimum bandwidth for HDX Audio and device splitting: 150 - 200 kbps

First hop: Client end point to VMware/Omnissa virtual desktop

  • Minimum bandwidth for VMware/Omnissa USB redirection: 1.2 MBbps

  • Minimum bandwidth for RTAV Audio and device splitting: 200 kbps or higher

Second hop: Citrix or VMware/Omnissa virtual desktop to Citrix Virtual App server (Dragon Citrix Client Audio Extension)

  • Minimum bandwidth: Approximately 30 kbps

    CELP: 19.2 kbps

    Speex: 28 kbps

    PCM 8 kHz: 128 kbps

    PCM 16 kHz: 256 kbps

  • Network latency must not exceed 50 ms.