Device management

Get started with device management

Concept

• Manage devices with endpoint security
• Centrally manage admin tasks
• Manage specialty devices

How-To Guide

• Categorize devices into groups
• View encryption status report details

Run device actions

How-To Guide

• Wipe a device
• Retire a device
• Sync a device
• Restart a device
• Find lost devices
• Collect diagnostics
• Remote lock
• Fresh start for Windows devices

Manage device passwords and keys

How-To Guide

• Reset passcode
• Remove passcode
• Disable Activation Lock
• Rotate BitLocker recovery keys
• Rotate FileVault recovery key
• Rotate recovery lock passcode

Use scripts and remediations

Concept

• Understand the Intune Management Extension

How-To Guide

• Use remediations to detect and fix issues
• Add PowerShell scripts to Windows devices
• Use shell scripts on macOS devices

Reference

• PowerShell scripts for remediations

View device inventory and status

How-To Guide

• Find the primary user of a device
• View device details
• View ChromeOS device information

Concept

• Surface Management Portal overview

Generate and export reports

How-To Guide

• Microsoft Intune reports
• Export reports using Graph APIs

Reference

• Graph API report properties

Integrate with external services

How-To Guide

• Remote Help with ServiceNow
• Set up TeamViewer integration
• Remotely administer devices with TeamViewer