Confluence Cloud

Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: May 13, 2026

General information

Information provided by Atlassian.com to Microsoft:

Information Response
App name Confluence Cloud
ID WA200003113
Office 365 clients supported Microsoft Teams
Partner company name Atlassian.com
Company's website https://www.atlassian.com
App's Terms of Use https://www.atlassian.com/licensing/marketplace/termsofuse
Core functionality of the app Easily take meeting notes, share pages, and stay up-to-date with Confluence Cloud for Teams.
Company headquarter location Australia
App info page
What is the hosting environment or service model used to run your app? Paas
Which hosting cloud providers does the app use? Aws
Is AI functionality part of the app�s core features or workflows? No

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by Atlassian.com about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? Yes
What data is processed by your app? User Profile Data, Tenant information
Does the app support TLS 1.2 or higher? Yes
Does the app or underlying infrastructure store any Microsoft customer data? Yes
What data is stored in your databases? Tenant ID and User ID
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? United States of America
Do you have an established data rentention and disposal process? Yes
How long is data retained after account termination? Not retained
Do you have an established data access management process? Yes
Do you transfer customer data or customer content to third parties or sub-processors? No

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by Confluence Cloud about the security practices this app employs.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? TraditionalAntiMalware, ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? Yes
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by Confluence Cloud regarding the compliance standards their app requires and has the certifications they have accomplished.

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? No
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? No
Has the organization achieved a Service Organization Controls (SOC 1) Certification? No
Has the organization achieved a Service Organization Controls (SOC 2) Certification? Yes
Which SOC 2 certification did you achieve? type2
Most recent SOC2 certification date 2020-10-31
Has the organization achieved a Service Organization Controls (SOC 3) Certification? Yes
Most recent SOC3 certification date 2020-10-31
Do you carry out annual PCI DSS assessments against the app and its supporting environment? No
Is the app International Organization for Standardization (ISO 27001) certified? Yes
Does the app comply with International Organization for Standardization (ISO 27018)? Yes
Does the app comply with International Organization for Standardization (ISO 27017)? No
Does the app comply with International Organization for Standardization (ISO 27002)? No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? No
Does the app comply with Children's Online Privacy Protection Act (COPPA)? No
Does the app comply with Sarbanes-Oxley Act (SOX)? Yes
Does the app comply with NIST 800-171? No
Has the app been Cloud Security Alliance (CSA Star) certified? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? Yes
Privacy Policy URL https://www.atlassian.com/legal/privacy-policy
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? No
Does the app collect or process data from minors (i.e., individuals under the age of 16)? No
Does the app have capabilities to delete an individual's personal data upon request? Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? N/A
Does the app provide individuals the ability to correct or update their personal data? N/A
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? Yes
Does your app support Conditional Access policies? No
Does your app support Continuous Access Evaluation (CAE) No
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? No

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
Calendars.Read delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
Chat.ReadBasic delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
User.ReadBasic.All delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
email delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
offline_access delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
openid delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803
profile delegated - We read the the list of Chat members in a meeting, so we know the list of invitees to the meeting. - We read the users’ names and email addresses which we conditionally display in our meeting app. For example, display the name of the current user taking meeting notes. - Our app reads the user’s calendar event where our app was added to a meeting so we have basic information about the meeting like meeting title. 4aa38041-66a2-41a4-ac97-55bc828a9803

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!

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