Manage user feedback in Microsoft Teams

Users in your organization can send feedback about Microsoft Teams to let us know how we're doing directly from within the Teams desktop, web clients, and mobile. We're continually improving the Teams experience and we use this feedback to make Teams better.

The Report a problem feature

Users can send comments and suggestions about Teams to us by selecting Settings and more (...) > Feedback > Report a problem in Teams desktop and web.

On mobile, users can send feedback by selecting Settings > Help & feedback > Send feedback > Report a problem.

Note

Data sent through Report a problem is considered "Feedback Data" under your Microsoft 365 or Office 365 agreement, including information that would otherwise be considered "customer data" or "personal data".

Surveys

Users can also rate their experience with Teams and send us details about the rating they give. This pop-up survey is displayed to users from time-to-time in Teams. When a user selects Provide feedback in the notification, the survey is displayed for them to complete.

Screenshot of the survey notification and form in Teams.

Set whether users can send feedback about Teams to Microsoft

As an admin, you can control whether users in your organization can report a problem or with Teams to Microsoft and whether they receive a survey. Teams uses Cloud policy service for Microsoft 365 for these policies. For more information about how to manage these settings for your organization, see Manage Microsoft feedback for your organization.