Surface Laptop 6th for Business Device Information and Service Parts

  • Applies to: Windows 10, Windows 11

Device Identity Information

Supported Models –

  • Surface Laptop 6 for Business Support Link – Link

The model and serial number for Surface Laptops are on the bottom center closest to the Display hinge point.

Screenshot that shows bottom cover center area with printed model and serial number label.

Important

Device Serial Number Notation. The serial number for this device is located on its original bottom cover. It is crucial to retain the device’s original serial number for future support from Microsoft. The Enclosure FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.

Genuine Microsoft Replacement Parts

  • Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.

  • Genuine Microsoft replacement parts are also available on the partner sites below:

Illustrated Service Parts List

Diagram of Surface Laptop 6 component locations referenced in Illustrated Service Parts List.

Important

Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the Required Components section in each repair workflow to ensure you have all required parts before beginning your repair.

Item Component SKU Part No. Substitute SKU
1 Feet
Platinum D0V-00002
Black D0V-00001
2 Keyboard Assembly (includes touchpad)
13-inch Platinum America/Asia D0M-00019 EP2-69864
13-inch Black America/Asia D0M-00001 EP2-69846
13-inch Platinum Austria/Germany D0M-00023 EP2-69870
13-inch Black Austria/Germany D0M-00005 EP2-69850
13-inch Platinum BH/KW/OM/QA/SA/AE D0M-00031 EP2-69878
13-inch Black BH/KW/OM/QA/SA/AE D0M-00013 EP2-69858
13-inch Platinum Belgium D0M-00024 EP2-69871
13-inch Black Belgium D0M-00006 EP2-69851
13-inch Platinum Canada D0M-00020 EP2-69865
13-inch Black Canada D0M-00002 EP2-69847
13-inch Platinum DK/FI/NO/SE D0M-00027 EP2-69874
13-inch Black DK/FI/NO/SE D0M-00009 EP2-69854
13-inch Platinum EMEA D0M-00025 EP2-69872
13-inch Black EMEA D0M-00007 EP2-69872
13-inch Platinum France D0M-00022 EP2-69869
13-inch Black France D0M-00004 EP2-69849
13-inch Platinum Italy D0M-00028 EP2-69875
13-inch Black Italy D0M-00010 EP2-69855
13-inch Platinum Japan D0M-00035 EP2-69882
13-inch Black Japan D0M-00017 EP2-69862
13-inch Platinum Korea D0M-00033 EP2-69880
13-inch Black Korea D0M-00015 EP2-69860
13-inch Platinum Mexico D0M-00036 EP2-69883
13-inch Black Mexico D0M-00018 EP2-69863
13-inch Platinum Portugal D0M-00029 EP2-69876
13-inch Black Portugal D0M-00011 EP2-69856
13-inch Platinum Spain D0M-00030 EP2-69877
13-inch Black Spain D0M-00012 EP2-69857
13-inch Platinum Switzerland/Luxembourg D0M-00026 EP2-69873
13-inch Black Switzerland/Luxembourg D0M-00008 EP2-69853
13-inch Platinum Taiwan D0M-00034 EP2-69881
13-inch Black Taiwan D0M-00016 EP2-69861
13-inch Platinum Thailand D0M-00032 EP2-69879
13-inch Black Thailand D0M-00014 EP2-69859
13-inch Platinum UK/Ireland D0M-00021 EP2-69868
13-inch Black UK/Ireland D0M-00003 EP2-69848
15-inch Platinum America/Asia D0N-00020 EP-69903
15-inch Black America/Asia D0N-00002 EP2-69884
15-inch Platinum Austria/Germany D0N-00024 EP2-69907
15-inch Black Austria/Germany D0N-00006 EP2-69889
15-inch Platinum BH/KW/OM/QA/SA/AE D0N-00032 EP2-69915
15-inch Black BH/KW/OM/QA/SA/AE D0N-00014 EP2-69897
15-inch Platinum Belgium D0N-00025 EP2-69908
15-inch Black Belgium D0N-00007 EP2-69890
15-inch Platinum Canada D0N-00021 EP2-69904
15-inch Black Canada D0N-00003 EP2-69885
15-inch Platinum DK/FI/NO/SE D0N-00028 EP2-69911
15-inch Black DK/FI/NO/SE D0N-00010 EP2-69893
15-inch Platinum EMEA D0N-00026 EP2-69909
15-inch Black EMEA D0N-00008 EP2-69891
15-inch Platinum France D0N-00023 EP2-69906
15-inch Black France D0N-00005 EP2-69888
15-inch Platinum Italy D0N-00029 EP2-69912
15-inch Black Italy D0N-00011 EP2-69894
15-inch Platinum Japan D0N-00036 EP2-69919
15-inch Black Japan D0N-00018 EP2-69901
15-inch Platinum Korea D0N-00034 EP2-69917
15-inch Black Korea D0N-00016 EP2-69899
15-inch Platinum Mexico D0N-00037 EP2-69920
15-inch Black Mexico D0N-00019 EP2-69902
15-inch Platinum Portugal D0N-00030 EP2-69913
15-inch Black Portugal D0N-00012 EP2-69913
15-inch Platinum Spain D0N-00031 EP2-69914
15-inch Black Spain D0N-00013 EP2-69896
15-inch Platinum Switzerland/Luxembourg D0N-00027 EP2-69910
15-inch Black Switzerland/Luxembourg D0N-00009 EP2-69892
15-inch Platinum Taiwan D0N-00035 EP2-69918
15-inch Black Taiwan D0N-00017 EP2-69900
15-inch Platinum Thailand D0N-00033 EP2-69916
15-inch Black Thailand D0N-00015 EP2-69898
15-inch Platinum UK/Ireland D0N-00022 EP2-69905
15-inch Black UK/Ireland D0N-00004 EP2-69887
3 Thermal Module
13-inch Thermal Module D0X-00001
15-inch Thermal Module D0X-00002
4 Removable Solid-State Drive
13-inch 256GB rSSD E0P-00001 EP2-69954
13-inch 512GB rSSD E0Q-00001 EP2-69955
13-inch 1TB rSSD E0R-00001 EP2-69956
15-inch 256GB rSSD E0P-00002
15-inch 512GB rSSD E0Q-00002
15-inch 1TB rSSD E0R-00002
5 Speakers
13-inch Speakers D0Y-00001 EP2-69952
15-inch Speakers D0Y-00002 EP2-69953
6 Display Assembly (includes camera)
13-inch Platinum Display Assembly D0I-00002 EP2-69774
13-inch Black Display Assembly D0I-00001 EP2-69773
15-inch Platinum Display Assembly D0J-00002 EP2-69776
15-inch Black Display Assembly D0J-00001 EP2-69775
7 Motherboard Module ( includes main processor and main memory)
13-inch Intel i5/8GB C0C-00001 EP2-69502
13-inch Intel i5/16GB C0D-00001 EP2-69503
13-inch Intel i5/32GB C0F-00001 EP2-69504
13-inch Intel i7/16GB C0G-00001 EP2-69761
13-inch Intel i7/32GB C0H-00001 EP2-69762
13-inch Intel i7/64GB C0I-00001 EP2-69763
15-inch Intel i5/8GB C0J-00001 EP2-69764
15-inch Intel i5/16GB C0K-00001 EP2-69765
15-inch Intel i7/16GB C0L-00001 EP2-69766
15-inch Intel i7/32GB C0M-00001 EP2-69767
15-inch Intel i7/64GB C0N-00001 EP2-69768
8 Audio Jack
13-inch Audio Jack D0S-00001 EP2-69921
15-inch Audio Jack D0U-00001 EP2-69922
9 Surface Connect
13-inch Surface Connect D0W-00001 EP2-69923
15-inch Surface Connect D0W-00002 EP2-69924
10 Battery
13-inch Battery B0Y-00001
15-inch Battery B0Z-00001
11 Enclosure
13-inch Platinum C0V-00002 EP2-69770
13-inch Black C0V-00001 EP2-69769
15-inch Platinum C0W-00003 EP2-69772
15-inch Black C0W-00002 EP2-69771
Description Enter Key "4,5,6" Keys
104 English, US Screenshot that shows US English Enter key style with vertical rectangular key legend. Screenshot that shows US English 4 5 6 key cluster with standard numerals arrangement.
105 Canadian, Bilingual Screenshot that shows bilingual keyboard Enter key outline used across multiple regional layouts. Screenshot that shows Canadian bilingual 4 5 6 keys with dual-language legends.
109 Japan Screenshot that shows Japan layout Enter key with distinctive tall segmented shape. Screenshot that shows Japan layout 4 5 6 keys with localized character markings.
105 Austria/Germany Screenshot that shows Austria/Germany Enter key outline used for regional QWERTZ layout. Screenshot that shows Austria/Germany 4 5 6 keys with QWERTZ legends arrangement.
105 Belgium AZERTY Screenshot that shows Belgium AZERTY Enter key outline for localized layout. Screenshot that shows Belgium AZERTY 4 5 6 keys with AZERTY numeral legends.
105 Nordic Denmark, Finland, Norway, Sweden Screenshot that shows Nordic region Enter key outline shared across DK FI NO SE layouts. Screenshot that shows Nordic 4 5 6 key cluster with regional symbol placements.
105 French Screenshot that shows French Enter key outline used for AZERTY configuration. Screenshot that shows French AZERTY 4 5 6 keys with accented numeral legends.
105 English, UK Ireland Screenshot that shows UK/Ireland Enter key outline for regional ISO layout. Screenshot that shows UK/Ireland 4 5 6 keys with ISO symbol arrangement.
105 Italy Screenshot that shows Italian Enter key outline for localized QWERTY variant. Screenshot that shows Italian 4 5 6 key area with national character placements.
105 Switzerland, Luxembourg Screenshot that shows Switzerland/Luxembourg Enter key outline for multi-language layout. Screenshot that shows Switzerland/Luxembourg 4 5 6 keys with dual legend arrangement.
104 English, International Netherlands Screenshot that shows International Netherlands Enter key style for global layout. Screenshot that shows International Netherlands 4 5 6 keys with standard legends.
105 Portuguese Screenshot that shows Portuguese Enter key outline for localized keyboard mapping. Screenshot that shows Portuguese 4 5 6 keys with diacritic legends.
105 Spanish, European Screenshot that shows Spanish European Enter key outline for regional keyboard layout. Screenshot that shows Spanish European 4 5 6 keys with localized character set.
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