Surface Laptop 7th Edition: Device Information and Service Parts

  • Applies to: Windows 10, Windows 11

Device Identity Information

Support Link – Link

The model and serial number for Surface Laptops is on the bottom center closest to the display hinge point.

A white rectangular object with a blue label Description automatically generated

Important

Device Serial Number Notation. The serial number for this device is located on its original bottom cover. It is crucial to retain the device’s original serial number for future support from Microsoft. The Enclosure FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.

Genuine Microsoft Replacement Parts

  • Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.

  • Genuine Microsoft replacement parts are also available on the partner sites below:

Illustrated Service Parts List

A computer parts diagram showing the parts of a computer

Important

Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the primary and additional components section in each repair workflow to ensure you have all required parts before beginning your repair.

Item Component SKU Part No. Substitutes
1 Feet
Platinum E0A-00001 EP2-29864
Graphite E0A-00002 EP2-29865
Dune E0A-00003
Sapphire E0A-00004
2 Enclosure
Platinum – 13” C0X-00001 EP2-69040
Platinum – 15” C0Y-00001 EP2-69044
Graphite – 13” C0X-00002 EP2-69041
Graphite – 15” C0Y-00002 EP2-69045
Dune – 13” C0X-00003 EP2-69042
Sapphire – 13” C0X-00004 EP2-69043
3 Removable Solid-State Drive
256GB E0S-00001 EP2-69148
512GB E0T-00001 EP2-69149
1TB E0U-00001 EP2-69150
4 Battery
Battery – 13” C0A-00001 EP2-29762
Battery – 15” C0B-00001 EP2-29763
5 Audio Jack
Audio Jack E0G-00001 EP2-69145
6 Right Speaker
Right Speaker – 13” E0D-00002 EP2-29870
Right Speaker – 15” EOL-00002 EP2-29872
7 Left Speaker
Left Speaker – 13” E0D-00001 EP2-29869
Left Speaker – 15” E0L-00001 EP2-29871
8 Display Assembly (Includes Camera)
Platinum – 13” D0K-00001 EP2-69046
Platinum – 15” D0L-00001 EP2-69050
Graphite – 13” D0K-00002 EP2-69047
Graphite – 15” D0L-00002 EP2-69051
Dune – 13” D0K-00003 EP2-69048
Sapphire – 13” D0K-00004 EP2-69049
9 Surface Connect Port
Surface Connect Port - 13” E0B-00001 EP2-29769
Surface Connect Port - 15” E0I-00001 EP2-29770
10 Motherboard (includes main processor and main memory, and thermal module)
Plus 16GB – 13” Commercial C0P-00001 EP2-69034
Plus 16GB – 13” C0P-00002 EP2-69035
Elite 16GB – 13” Commercial C0Q-00001 EP2-69036
Elite 16GB – 13” C0Q-00002 EP2-69037
Elite 16GB – 15” Commercial C0T-00001 EP2-69151
Elite 16GB – 15” C0T-00002 EP2-69152
Elite 32GB – 13” Commercial C0R-00001 EP2-69038
Elite 32GB – 13” C0R-00002 EP2-69039
Elite 32GB – 15” Commercial C0U-00001 EP2-69153
Elite 32GB – 15” C0U-00002 EP2-69154
Elite 64GB – 13” EP2-07971 EP2-73856
Elite 64GB – 15” EP2-07972 EP2-73857
11 Keyboard Assembly (includes Trackpad)
Platinum – Arabic – 13” D0P-00008 EP2-69059
Platinum – Arabic – 15” D0Q-00008 EP2-69113
Graphite – Arabic – 13” D0P-00026 EP2-69077
Graphite – Arabic – 15” D0Q-00026 EP2-69131
Dune – Arabic – 13” EP2-00813 EP2-73225
Sapphire – Arabic – 13” EP2-00814 EP2-73226
Platinum – Belgium– 13” D0P-00014 EP2-69065
Platinum – Belgium – 15” D0Q-00014 EP2-69119
Graphite – Belgium – 13” D0P-00032 D0P-00032
Graphite – Belgium – 15” D0Q-00032 EP2-69137
Dune –Belgium – 13” D0P-00047 EP2-69096
Sapphire – Belgium– 13” D0P-00058 EP2-69105
Platinum – Chinese Traditional (Taiwan) – 13” D0P-00007 EP2-69058
Platinum – Chinese Traditional (Taiwan) – 15” D0Q-00007 EP2-69112
Graphite – Chinese Traditional (Taiwan) – 13” D0P-00025 EP2-69076
Graphite – Chinese Traditional (Taiwan) – 15” D0Q-00025 EP2-69130
Platinum – Canada EN/FR – 13” D0P-00002 EP2-69053
Platinum – Canada EN/FR – 15” D0Q-00002 EP2-69107
Graphite – Canada EN/FR – 13” D0P-00020 EP2-69071
Graphite – Canada EN/FR – 15” D0Q-00020 EP2-69125
Platinum – English International – 13” D0P-00010 EP2-69061
Platinum – English International – 15” D0Q-00010 EP2-69115
Graphite – English International – 13” D0P-00028 EP2-69079
Graphite – English International – 15” D0Q-00028 EP2-69133
Dune – English International – 13” D0P-00043 EP2-69092
Sapphire – English International – 15” D0P-00054 EP2-69101
Platinum – English UK – 13” D0P-00009 EP2-69060
Platinum – English UK – 15” D0Q-00009 EP2-69114
Graphite – English UK – 13” D0P-00027 EP2-69078
Graphite – English UK – 15” D0Q-00027 EP2-69132
Dune – English UK – 13” D0P-00042 EP2-69091
Sapphire – English UK – 13” D0P-00053 EP2-69100
Platinum- English – 13” D0P-00001 EP2-69052
Platinum – English – 15” D0Q-00001 EP2-69106
Graphite – English – 13” D0P-00019 EP2-69070
Graphite – English – 15” D0Q-00019 EP2-69124
Dune – English – 13” D0P-00037 EP2-69088
Sapphire – English – 13” D0P-00048 EP2-69097
Platinum – French – 13” D0P-00012 EP2-69063
Platinum – French – 15” D0Q-00012 EP2-69117
Graphite – French – 13” D0P-00030 EP2-69081
Graphite – French – 15” D0Q-00030 EP2-69135
Dune – French – 13” D0P-00045 EP2-69094
Sapphire – French – 13” D0P-00056 EP2-69103
Platinum – German – 13” D0P-00011 EP2-69062
Platinum – German – 15” D0Q-00011 EP2-69116
Graphite – German – 13” D0P-00029 EP2-69080
Graphite – German – 15” D0Q-00029 EP2-69134
Dune – German – 13” D0P-00044 EP2-69093
Sapphire – German – 13” D0P-00055 EP2-69102
Platinum – Italian – 13” D0P-00015 EP2-69066
Platinum – Italian – 15” D0Q-00015 EP2-69120
Graphite – Italian – 13” D0P-00033 EP2-69084
Graphite – Italian – 15” D0Q-00033 EP2-69138
Platinum – Japanese – 13” D0P-00004 EP2-69055
Platinum – Japanese – 15” D0Q-00004 EP2-69109
Graphite – Japanese – 13” D0P-00022 EP2-69073
Graphite – Japanese – 15” D0Q-00022 EP2-69127
Dune – Japanese – 13” D0P-00039 EP2-69089
Sapphire – Japanese – 13” D0P-00050 EP2-69098
Platinum – Korean – 13” D0P-00005 EP2-69056
Platinum – Korean – 15” D0Q-00005 EP2-69110
Graphite – Korean – 13” D0P-00023 EP2-69074
Graphite – Korean – 15” D0Q-00023 EP2-69128
Dune – Korean – 13” D0P-00040 EP2-69090
Sapphire – Korean – 13” D0P-00051 EP2-69099
Platinum – Nordic – 13” D0P-00018 EP2-69069
Platinum – Nordic – 15” D0Q-00018 EP2-69123
Graphite – Nordic – 13” D0P-00036 EP2-69087
Graphite – Nordic – 15” D0Q-00036 EP2-69141
Platinum – Portuguese – 13” D0P-00016 EP2-69067
Platinum – Portuguese – 15” D0Q-00016 EP2-69121
Graphite – Portuguese – 13” D0P-00034 EP2-69085
Graphite – Portuguese – 15” D0Q-00034 EP2-69139
Platinum – Spanish (Mexico) – 13” D0P-00003 EP2-69054
Platinum – Spanish (Mexico) – 15” D0Q-00003 EP2-69108
Graphite – Spanish (Mexico) – 13” D0P-00021 EP2-69072
Graphite – Spanish (Mexico) -15” D0Q-00021 EP2-69126
Platinum – Spanish (Spain) – 13” D0P-00017 EP2-69068
Platinum – Spanish (Spain) – 15” D0Q-00017 EP2-69122
Graphite – Spanish (Spain) – 13” D0P-00035 EP2-69086
Graphite – Spanish (Spain) – 15” D0Q-00035 EP2-69140
Platinum – Swiss/Luxembourg – 13” D0P-00013 EP2-69064
Platinum – Swiss/Luxembourg – 15” D0Q-00013 EP2-69118
Graphite – Swiss/Luxembourg – 13” D0P-00031 EP2-69082
Graphite – Swiss/Luxembourg – 15” D0Q-00031 EP2-69136
Dune – Swiss/Luxembourg – 13” D0P-00046 EP2-69095
Sapphire – Swiss/Luxembourg – 13” D0P-00057 EP2-69104
Platinum – Thai – 13” D0P-00006 EP2-69057
Platinum – Thai – 15” D0Q-00006 EP2-69111
Graphite – Thai – 13” D0P-00024 EP2-69075
Graphite – Thai – 15” D0Q-00024 EP2-69129
12 Micro SD Card Reader
Micro SD Card Reader – 15” E0J-00001 EP2-29875
Description Enter Key “4,5,6” Keys
104 English, US Enter key - US layout Number keys 4, 5, 6 - US layout
105 Canadian, Bilingual Enter key - Canadian Bilingual Number keys 4, 5, 6 - Canadian
109 Japan Enter key - Japan layout Number keys 4, 5, 6 - Japan layout
105 Austria/Germany Enter key - Austria/Germany Number keys 4, 5, 6 - Austria/Germany
105 Belgium AZERTY Enter key - Belgium AZERTY Number keys 4, 5, 6 - Belgium AZERTY
105 Nordic Denmark, Finland, Norway, Sweden Enter key - Nordic layout Number keys 4, 5, 6 - Nordic layout
105 French Enter key - French layout Number keys 4, 5, 6 - French layout
105 English, UK Ireland Enter key - UK layout Number keys 4, 5, 6 - UK layout
105 Italy Enter key - Italian layout Number keys 4, 5, 6 - Italian layout
105 Switzerland, Luxembourg Enter key - Swiss layout Number keys 4, 5, 6 - Swiss layout
104 English, International Netherlands Enter key - Dutch layout Number keys 4, 5, 6 - Dutch layout
105 Portuguese Enter key - Portuguese layout Number keys 4, 5, 6 - Portuguese layout
105 Spanish, European Wide Enter key - European Spanish layout Number keys 4, 5, 6 - European Spanish layout
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