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Microsoft Credentials for different roles in Dynamics 365

Learn new skills and boost your productivity with Microsoft Credentials. This article provides easy access to descriptions of certifications and Applied Skills, both for people that are new to Dynamics 365, and for role-specific certifications across Dynamics 365 apps. Each article that we link to here provides links to relevant training content to help you grow new skills. Choose between self-paced online learning paths or instructor-led training.

Note

The Dynamics 365 Fundamentals Certifications are deprecated, but obtained Fundamentals Certifications don't expire. If you've already earned the Microsoft 365 Certified: Fundamentals, Microsoft Certified: Dynamics 365 Fundamentals (CRM), or Microsoft Certified: Dynamics 365 Fundamentals (ERP) Certification, it stays on the transcript in your profile on Microsoft Learn. Learn more in the blog post at Certifications refresh: AI-focused and fundamentals updates.

Functional consultants

Solution architects

Business owners and business users

Business analysts

Developers