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Can't signing to copilot and use it

Anonymous
2023-12-14T17:46:26+00:00

On Android, although I On Android, even though I signed in the Microsoft Edge app itself, but when I press the Copilot icon, it says that you must sign in again, and when I sign in, it tells me: The account cannot be the same type as(2217)

I'm sorry if it's not understandable because I wrote with a translatorI'm sorry if it's not understandable because I wrote with a translator

Microsoft Edge | Profile, sync, and sign in | MacOS

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  1. Anonymous
    2024-01-23T21:09:39+00:00

    So I pay for a Copilot Pro account (work account) just to use a free account for iOS/ Android.

    10+ people found this answer helpful.
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  2. Anonymous
    2024-03-18T11:38:32+00:00

    I have discovered this problem too. Unable to login to copilot on android with my office 365 work account and a paid copilot subscription.

    Its bonkers Microsoft. Can we please sort this !!!!!!!!!!!!!!!!!!!!!!

    8 people found this answer helpful.
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  3. Anonymous
    2024-02-19T14:02:46+00:00

    Same to me, This time when i press sign in it just brings me back to the chat page, THIS IS INTRESTING AND WEIRDER THEN CORTANA, Please fix this im using copilot to learn to script and build games in roblox studio.

    7 people found this answer helpful.
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  4. Anonymous
    2024-02-09T13:37:24+00:00

    Exactly this!!! Why can I not use my Microsoft work account that I pay $30 a month to use copilot?

    6 people found this answer helpful.
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  5. Anonymous
    2024-05-10T03:43:50+00:00

    This issue still exists.

    From the Android app, it shows nobody is signed in. Click on 'sign in' recognizes that my work/school account is already signed in, and I'm allowed to use that. Select my already-signed-in work/school account makes the sign in window go away, but Copilot still shows NOBODY is signed in. I can repeat that process as much as I want with the same (non existent) result.

    In iOS, we see "you can't get there from here", but I still need to confirm other managed AppStore configs before I say its an app problem.

    5 people found this answer helpful.
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