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Microsoft 365 Free Trial Plan Subscription debited amount from my bank account . How to initiate cancellation with refund ?

Chetan 0 Reputation points
2025-09-10T17:44:11.44+00:00

I subscribed for the Microsoft 365 Free Trial plan. However, Autopay activated with debiting amount from my bank account .

How to cancel it with refund ? Where to contact ? Any mail ID for support ?

Microsoft 365 and Office | Subscription, account, billing | Other | iOS
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  1. Darhyl Amizola 40,735 Reputation points Independent Advisor
    2025-09-10T18:19:23.12+00:00

    Hey there! Nice to meet you!

    Based on your description, you can check if the subscription is eligible for a refund through this link:

    https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

    If it is not eligible, you will need to reach out to Microsoft Support for further assistance:

    https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

    Type "Microsoft 365 subscription" > Click "Get Help" > Scroll down and select the option "Sign in to contact Support" > Microsoft 365 and Office > Manage My Subscription > Confirm > then select "Chat with a support agent in your web browser"

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best regards,

    Darhyl

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