Additional task-related features and issues within Microsoft Teams for business
Hi @J. Blake,
Welcome to Microsoft Q&A forum.
Thank you for sharing your concerns with us. I understand how inconvenient it can be to receive unnecessary email notifications, especially when they clutter your inbox and impact your workflow.
Tasks in Teams = Planner. The “Tasks” app in Teams is Microsoft Planner. Planner can send individual emails (when a task is assigned or near due) and group conversation emails (especially when someone adds a task comment). Those group emails can look like they were sent by a colleague, because they’re posted to the Microsoft 365 Group mailbox behind the plan. If a user is “following” the group, those messages land in their personal inbox.
Teams “missed activity emails.” Teams can also email summaries of activity when you’re away; these can be turned off per user.
Note: Planner always posts task‑comment threads to the plan’s group mailbox; there’s no switch to stop comment posts at the source. However, users can stop following the group so those posts don’t hit their inbox.
Here is suggestion you can try:
Turn off personal Planner task emails (each user)
- Open Planner website
- Select Settings ▸ Notifications.
- Uncheck both:
- Someone assigns a task to me
- A task assigned to me is late, due today, or due in the next 7 days
- Click Save.
Urgent messages in Teams (chat): If “urgent” chat messages are misused and cause disruptions, note that users cannot disable urgent behavior, but Admins can restrict it via Messaging policies. (Separately, users turning off missed activity emails prevents those urgent alerts from hitting email.)
For your reference: Disabling Urgent Messages in Microsoft Teams.
Note: Microsoft provides this information only as a convenience to users. These websites are not controlled by Microsoft, and Microsoft does not guarantee the quality, security, or suitability of any software or information on them. It is important to fully understand the risks involved before using any of the suggestions in the links above.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to your thoughts on this.
May the New Year bring happiness and success to you and your family.
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