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Planner showing Goals but not Sprints

May Andre 0 Reputation points
2026-02-23T12:22:51.2233333+00:00

Hi,

i have create a premium plan with planner. I already created goals and sprints. But several team-members are not able to group the buckets by sprints, nor are they able to see the sprints option within a task.

What could be the problem? And how do I solve it?

I assume they have the right license, as they are able to see the goals.

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  1. Henry-N 12,630 Reputation points Microsoft External Staff Moderator
    2026-02-23T14:11:40.1933333+00:00

    Hi @May Andre, 

    Thank you for posting your question in the Microsoft Q&A forum. 

    Regarding the issue where several team members are unable to group buckets by Sprints or see the Sprints option within tasks, I’d like to ask a quick question to better understand your situation and help you more effectively: 

    What licenses are assigned to the affected team members? 

    If they are only using the basic Planner license, they may not have access to Planner Premium features such as Sprints.  Could you try assigning them a Planner Premium (Project for the web)–included license and check if the issue persists? 

    For reference, you can review this guide for more details:  Use sprints to be more Agile in Planner | Microsoft Community Hub 

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    I really appreciate your patience, and I’m here to help. Looking forward to your response!                       

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