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Emails not coming through phone

DEBRAH BROWN 0 Reputation points
2026-03-14T01:27:52.7133333+00:00

Sometime today, emails were no longer coming through my phone. Emails are coming

through my laptop.

Outlook | Outlook for mobile | Outlook for Android | For home
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  1. Gunasekar N 66,000 Reputation points Independent Advisor
    2026-03-14T02:04:35.4733333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    As you are seeing all of your inbox emails on your laptop but not on your phone, this is most likely a sync issue between Outlook on your mobile device and the mail server.

    First, ensure your device is connected to a Wi‑Fi network and that the internet is working properly. Then:

    I recommend signing out of your account in the Outlook app, then signing back in.

    Check whether this re-syncs all of your emails.

    (To sign out of your account in the new Outlook desktop app: Go to Settings > Accounts > select your account and click Sign out)

    After that, sign in again with your Microsoft account.

    *-

    If you are still having issues, check for any available updates to the Outlook app on the Play Store. If no updates are available, uninstall and reinstall the Outlook app.

    Let me know if you still need more help.



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