2,077 questions
2,077 questions with Outlook | Outlook for mobile | Outlook for Android | For home tags
2 answers
how to fix amazon
Cant receive e-mails from Amazon only.; Hotmail all of a sudden changed my account to Outlook now i can not receive any correspondence from Amazon onlyt
Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-05T18:49:27.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 17%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bobby Westwood
0
Reputation points
edited an answer 2026-05-06T00:29:26.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
1 answer
Watching my Movies and TV on android
How can I watch my Microsoft movies and tv purchases on an android phone in the UK since movie anywhere isn't available in uk?
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-05-05T22:06:05.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mackie
0
Reputation points
answered 2026-05-05T22:45:13.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
38,760
Reputation points
Independent Advisor
2 answers
Emails don't go from outlook to my android
Emails don't go from outlook in my computer to my android outlook application
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2025-12-08T12:40:46.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Anat Kedem
0
Reputation points
commented 2026-05-05T13:14:41.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 15%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Randy Meyer
0
Reputation points
2 answers
my outgoing emails keep getting blocked as spam
whenever i try to send email it returns as failed/ rejected with diagnostic data similar to below: Diagnostic information for administrators: Generating server: CO1PR08MB6482.namprd08.prod.outlook.com Remote server returned '554 5.7.0 < #5.7.520…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
1 answer
Emails not coming through phone
Sometime today, emails were no longer coming through my phone. Emails are coming through my laptop.
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-03-14T01:27:52.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DEBRAH BROWN
0
Reputation points
commented 2026-05-04T15:37:56.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lonnie washington
0
Reputation points
1 answer
Trouble getting outlook to sync
I am having trouble with syncing Outlook to my new phone S26 Ultra
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-03-14T18:29:23.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 77%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Merten
5
Reputation points
commented 2026-05-04T07:56:38.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Joan Ayres
0
Reputation points
2 answers
Unable to log into Microsoft Outlook app on new Samsung S26+
Every time that I attempt to login to Outlook mobile on my new Samsung phone, I get a server side erro 2605 message. I have uninstalled the app multiple times and cleared the cache and data at the same time. When I install the app on my Apple 17 phone,…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-05-02T19:11:09.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Larry Downing
0
Reputation points
edited a comment 2026-05-04T02:21:09.71+00:00
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
2 answers
My account still in a waiting period after 7 days
I cannot receive or send emails. My box is not full and it says my waiting period is not over after a week
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-05-02T12:54:01.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
rosalynn brown
0
Reputation points
commented 2026-05-03T02:48:41.7633333+00:00
Hornblower409
8,200
Reputation points
2 answers
can not set up my email account on new cell phone
I'm trying to set up my email on my new cell phone the problem I'm having is when they send the code to use to a email account I no longer use or have access to, and the verifing phone number we no longer know what it is, I can not update the info
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-05-02T03:10:20.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
MICHELE GONZALEZ
0
Reputation points
answered 2026-05-02T04:09:35.38+00:00
Gunasekar N
66,000
Reputation points
Independent Advisor
1 answer
Email has disappeared from outlook
I have seen an email notification, but when I've press it, the email had disappeared. Its not in any other folder or in deleted messages or the recently deleted.
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-05-01T12:39:34.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maria Soler Bages
0
Reputation points
answered 2026-05-01T13:49:17.5933333+00:00
John Jefferson Doyon
67,940
Reputation points
Independent Advisor
2 answers
Outlook Mobile App "Contacts" not syncing
Recently switched phone from Samsung A50 to A36. Installed mobile app to the A36 and set-up my Microsoft *.com account. Emails and calendar are syncing but NOT the "contacts". Instead I see a list of emails and phone numbers. It should be…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-01T19:08:38.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yves Bélanger
10
Reputation points
answered 2026-05-01T12:40:03.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Guille Fernández García
0
Reputation points
2 answers
Problem with contacts in Outlook for Android
I just started having an odd issue with all the contacts in the Outlook app on my Android phone... For contacts that have multiple contact information (ie: a mobile number, house number, and or email address) listed, the app is breaking out the…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
1 answer
phone not receiving email
My phone is displaying a message in email saying correct credentials needed. Go through the process till it asks for another email. I do not have another email. Can you help?
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-29T13:59:26.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
rory smith
0
Reputation points
commented 2026-04-30T23:20:08.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
12,870
Reputation points Microsoft External Staff
Moderator
2 answers
when does my 24 hour lockout end?
I am locked out because of too many bad attemots. exactly when can I get back in?
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-29T22:51:16.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Naomi Reiman
0
Reputation points
answered 2026-04-29T23:24:02.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tin Luna
24,405
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Not Receiving Junk Mail
I have not had any junk mail for 5 days. I need to get a website log in and those emails always go to junk folder. It is occurring on the web site, Android phone, Samsung Galaxy tablet and Kindle fire. I have spent many hours trying to figure this out…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-29T08:15:24.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 51%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Janette Keys
20
Reputation points
accepted 2026-04-29T21:39:46.2+00:00
Janette Keys
20
Reputation points
2 answers
Can't log in to outlook app on my phone.
For the last 2 weeks I've been trying to log in and I've been going back and forth with Microsoft support to no avail. The issue is that every time I try to log in to my account, I get the message "You've tried to sign in too many times with an…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-13T14:35:04.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 35%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Spirit Balanceholder
20
Reputation points
commented 2026-04-29T19:54:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Laura Merilainen
15
Reputation points
3 answers
why can't i receive emails in my inbox
I receive junk emails, but no new emails in my inbox since October. I can send emails. This is on my Android phone (I uninstalled and reinstalled Outlook) and my Surface laptop.
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2025-11-11T16:59:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Debbie G
5
Reputation points
commented 2026-04-29T16:44:25.7966667+00:00
Hornblower409
8,200
Reputation points
2 answers
I can not sign in on my Samsung Android Keep getting error message
Error Something went wrong. (5ssai) Correlation ID: 48b8644b-bae3-4956-8e48-55199be150aa Code: 1164926648
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-29T12:58:47.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SJKB
0
Reputation points
answered 2026-04-29T13:40:33.31+00:00
Ferdinand Nanalig
29,195
Reputation points
Independent Advisor
1 answer
trouble with the reverification pictures
There was an update over the weekend and now I can't get my Outlook email on my phone. I need a code in order to sign back in. To get a code you have to match up 5 pictures or something. I do not understand what these pictures mean or what I'm supposed…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-29T02:12:18.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 71%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
catherine rankin
0
Reputation points
edited an answer 2026-04-29T04:03:09.13+00:00
Gunasekar N
66,000
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Can't add new payment method
I am trying to update my payment method with a new card number and it keeps saying something in the fields is wrong. However, I have looked at every number, letter and space and it is correct. I removed my old expired payment method. I have tried adding…
Outlook | Outlook for mobile | Outlook for Android | For home
2,077 questions
asked 2026-04-28T14:04:44.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 8%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kathy Moore
20
Reputation points
accepted 2026-04-28T14:51:00.19+00:00
Kathy Moore
20
Reputation points