Request to Update Date of Birth: Account Restricted as Child Account (Not in a Family Group)

Changing a Microsoft account from a child account to an adult account is not possible by manually updating the date of birth when the account is already classified as a child.

For child accounts, Microsoft enforces age-based restrictions specifically to prevent bypassing Family Safety controls by changing the birth date. Once an account is tagged as a child account, the date of birth cannot be edited to make it an adult account, even if the account is not currently in a Family Safety group.

The only supported way for the account to become an adult account is for it to reach the statutory adult age for the country or region associated with the account. Until then, restrictions remain in place. Any required privacy or safety changes must be managed by an adult account that has given consent, via Microsoft Family Safety.

If an adult is incorrectly treated as a child because of a wrong birth date, the documented path is to manage the account as if it were a child account using an adult account that provides consent and then edits the child’s personal info. However, this requires that an adult account be linked and have consent over the child account; if no such relationship exists, there is no supported flow in the provided documentation to override the child classification directly.

References:

• How to change a birth date on a Microsoft account
• Troubleshooting Microsoft Family Safety
• how to change date of birth child to adult - Microsoft Q&A i cant able to change my date of birth in microsoft account

1

This forum is just a user to user forum, no-one here has any account access, try using the steps they provide in the 'I am an adult, but Microsoft thinks I am a child' section on this link to change your date of birth.

https://support.microsoft.com/en-us/account-billing/how-to-change-a-birth-date-on-a-microsoft-account-837badbc-999e-54d2-2617-d19206b9540a

2

If that process is not successful, what may work is to create another Microsoft account, ensuring the account is created with a date of birth as an adult, then use the steps provided on this link to setup a family account on that new account, then add your account with the incorrect date of birth to that family, and the adult account that is an organizer may be able to change the date of birth on your account with the incorrect date of birth.

https://support.microsoft.com/en-us/family-safety/set-up-microsoft-family-safety