172 questions with Microsoft 365 and Office | Microsoft Family Safety | Other | Windows tags

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microsoft family safety is barely functional

whenever time starts running out on an app with limited time due to family safety, sometimes it prompts you to sign in instead of letting you ask for more time. The sign in phase works very weirdly and most of the times doesn't work. Usually, you put in…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-05-02T14:28:57.9933333+00:00
minimude201 0 Reputation points
commented 2026-05-06T07:17:42.9266667+00:00
Kai-H 16,355 Reputation points Microsoft External Staff Moderator
1 answer

How to change child account age without access to organiser account

I accidentaly put my childs age as my own on my family safety account and I cant change it back as it wont allow me.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-05-05T05:04:12.32+00:00
Peregrine Taylor 0 Reputation points
answered 2026-05-06T06:01:21.3666667+00:00
Xavier-D 7,670 Reputation points Microsoft External Staff Moderator
2 answers

Request to Update Date of Birth: Account Restricted as Child Account (Not in a Family Group)

Hello, I am writing to request assistance in updating the Date of Birth on my Microsoft account and removing child account restrictions. My account is currently restricted, and I am unable to manage my own settings. I have already spoken with Microsoft…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-26T14:00:26.74+00:00
sultan adel 0 Reputation points
edited a comment 2026-04-29T05:32:34.1+00:00
DaveM121 872.9K Reputation points Independent Advisor
1 answer

My kids can't join in server of Minecraft

Please let my kids play Minecraft in the Parents of them I allowed them to join in other player to become more effective in social status of their lives help you fix it thank you

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-27T15:00:35.82+00:00
Ceniza Emma 0 Reputation points
answered 2026-04-27T15:01:09.9033333+00:00
Q&A Assist
2 answers

I'm trying to leave Microsoft family group but i don't have access to the organizer account

I'm trying to leave Microsoft family group but i don't have access to the organizer account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-24T09:16:31.6433333+00:00
Jayden Carlyon 0 Reputation points
answered 2026-04-24T09:54:10.2866667+00:00
John Jefferson Doyon 67,930 Reputation points Independent Advisor
2 answers

Being able to watch Youtube

How to get my parents family safety off of my computer for good for me to be able to watch Youtube.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-22T15:00:40.03+00:00
Emma Dickey 0 Reputation points
answered 2026-04-22T16:24:18.87+00:00
Sumit D - IA 167.2K Reputation points Independent Advisor
1 answer

My child already belongs to a family group I didn't setup.

I am trying to add my 15-year old to my family group to enable multplayer in minecraft. The family settings says he is already part of a different family group with an organizer called [Moderator Note: Personal Info Removed] who we don't know and did not…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-20T10:00:46.9166667+00:00
Wes Hinsley 0 Reputation points
commented 2026-04-21T23:54:18.6266667+00:00
Xavier-D 7,670 Reputation points Microsoft External Staff Moderator
1 answer

Cannot Retrieve BitLocker Key | DESKTOP-G487N3E

Dear Microsoft Support Team, I am locked out of my device due to BitLocker. On startup, my PC shows the recovery screen: “Secure Boot policy has unexpectedly changed.” Recovery Key ID: D08576AC-8A0D-419D-8685-DC89AFD61C79 When I try to get the…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-21T18:58:22.45+00:00
20PG003 0 Reputation points
answered 2026-04-21T19:34:17.15+00:00
EmilyS726 228.2K Reputation points Independent Advisor
2 answers

OBTENER FACTURA

No podemos acceder a descargar la factura, y el inicio de sesión se dificulta no sabemos el motivo.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2025-11-25T11:04:17.54+00:00
De Lapuerta Campo Arquitectos 5 Reputation points
commented 2026-04-10T10:15:23.95+00:00
ANA LOPEZ 0 Reputation points
2 answers

not able to change date of birth

i am not able to change the date of birth which i entered by mistake

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-08T10:58:11.54+00:00
Vansh Malik 0 Reputation points
answered 2026-04-08T11:31:45.5266667+00:00
DaveM121 872.9K Reputation points Independent Advisor
2 answers

Remove other family organiser

Hi, I cannot remove the other organiser because of parental consent requirements on my children’s accounts even though I am an organiser. I need help transferring that consent and removing him from the family group. There is no contact.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-04-02T03:54:38.4566667+00:00
Angie N 0 Reputation points
answered 2026-04-02T05:46:33.8166667+00:00
Sumit D - IA 167.2K Reputation points Independent Advisor
2 answers

Incorrect birthdate and child account loop.

Subject: Important: Urgent help needed to fix Microsoft Family restrictions on my account Hi, Currently, my account's birth year is incorrectly set to 2023, which has triggered "Child" restrictions. This is causing major issues with my JEE 2026…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-30T09:33:03.6766667+00:00
Vedant yadav 0 Reputation points
commented 2026-04-01T12:16:03.97+00:00
EmilyS726 228.2K Reputation points Independent Advisor
1 answer

Family link doesn't work for over the week.

Getting message : Give us a little while to fix this Something's wrong on our side. You may want to try searching for something else for now.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-07T11:55:30.5733333+00:00
olegator 0 Reputation points
edited an answer 2026-03-30T14:42:20.5466667+00:00
Alex-L 5,885 Reputation points Microsoft External Staff Moderator
1 answer

Screen time on Windows

My son complains that Microsoft family safety monitors his screen time even when he is not using the computer so that he reaches the limit I set to him even without using it. How can he prevent that from happening and effectively "pause" his…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-29T09:11:59.97+00:00
SG 0 Reputation points
answered 2026-03-29T09:12:11.5133333+00:00
Q&A Assist
2 answers

Family Organizer

Good day. We took out a license on my daughter's name initially because her laptop needed Microsoft. She was 15 when we did that. I was then on the plan as a family member and she stayed the organizer as she qas the main member. Last year Microsoft…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-26T08:16:23.75+00:00
Bianca Du Plessis 0 Reputation points
edited an answer 2026-03-26T23:35:26.96+00:00
Katerina-N 8,905 Reputation points Microsoft External Staff Moderator
2 answers

365 family subscription join now won't work

I have received the email to join a family Microsoft 365 subscription i press get started and it takes me to the join now i press that button and then it comes up with (sorry, something went wrong. We’re not sure what happened, but refreshing the page…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-02-04T02:41:35.6+00:00
jacinta landers 0 Reputation points
commented 2026-03-12T03:06:11.8233333+00:00
Michael Lee 1 Reputation point
2 answers

how to change date of birth child to adult

i cant able to change my date of birth in microsoft account

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-02-07T12:51:35.2466667+00:00
Prabagaran Ameya-KAIPL Tuticorin 0 Reputation points
commented 2026-03-09T18:00:52.1033333+00:00
Peter Lasky 0 Reputation points
3 answers

Locked out of Microsoft Family

So, I have a Microsoft family that is restricting my main account, but the organiser is an account I'm totally locked out of (like there is literally no way to get the account) so I need somebody to help me delete the family or take the restrictions off…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-08T08:21:08.2766667+00:00
Henry M 0 Reputation points
answered 2026-03-09T08:58:34.29+00:00
Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Family Safety Blocking Random Educational Websites

Microsoft Family Safety blocks access to Educational Websites and assessment tools like https://scipadonline.co.nz/ on student owned devices. As a school we do not manage student owned BYOD devices and Microsoft now requires under 16 year olds in New…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-03-03T00:18:23.9966667+00:00
Andrew Thawley 0 Reputation points
answered 2026-03-03T00:18:38.94+00:00
Q&A Assist
2 answers

nie działa mi od dłuższego czasu funkcja plagiat

witam. od około 2 tygodni nie działa mi funkcja sprawdz plagiat, wszystkie mozliwe działania wykonałam bez efektu, Pisze wystapił problem

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

172 questions
asked 2026-02-18T17:16:09.9033333+00:00
Marta Lubowiecka 0 Reputation points
commented 2026-02-22T06:24:19.8933333+00:00
Kai-H 16,355 Reputation points Microsoft External Staff Moderator