storage issues

Right-click the zip file → Delete

Then right-click the Recycle Bin → Empty Recycle Bin

Boot into Safe Mode

Try deleting the ZIP again

Use built‑in storage tools to free just enough space so the ZIP file can be deleted, then remove it.

1. Check what is using space
   1. Press Windows key + E to open File Explorer.
   2. Select This PC and look at the C: drive to confirm free space.
2. Quickly free a small amount of space These steps usually free enough MB/GB to let deletion proceed:
   • Clear Microsoft Store cache:
     1. Press Windows key + R.
     2. Type wsreset.exe and select OK.
     3. Wait for the blank window to close and Microsoft Store to open.
   • Turn on and run Storage Sense:
     1. Select Start > Settings > System > Storage.
     2. Turn on Storage Sense.
     3. Use Cleanup recommendations there to delete temporary files, large/unused files, and unused apps.
   • Manually delete obvious large personal files (if any remain):
     1. In File Explorer, under This PC, open Videos, Music, Pictures, and Downloads.
     2. On the View menu, choose Details, then right‑click in the file list and choose Sort by > Size to find the largest files.
     3. Delete anything not needed, then empty the Recycle Bin.
3. Try deleting the ZIP file again
   1. After freeing some space, go back to the folder containing the ZIP.
   2. Select it and press Shift+Delete to permanently delete it (bypasses Recycle Bin and avoids needing extra free space there). Only use Shift+Delete if absolutely sure the file is not needed, because it will not go to Recycle Bin.
4. If still very low on space
   • Connect a USB drive or SD card.
   • Move any personal files (videos, photos, documents) to that external drive:
     1. In File Explorer, select the files.
     2. Use Move to > Choose location and select the external drive, then Move.
   • After confirming they are on the external drive, delete the originals from the Surface and empty the Recycle Bin.

Once there is a bit more free space, Windows should allow the large ZIP file to be deleted.

References:

• Fix low disk space errors quickly in Windows
• Free up drive space in Windows
• Windows 10 update issues on devices with low storage space