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Microsoft email account hacked, Inbox emails disappeared

User JG 0 Reputation points
2026-05-04T01:46:04.93+00:00

My hotmail account was hacked for a short time. After I changed my password all emails in my inbox disappeared. Am I able to recover my inbox emails?

Outlook | Web | Outlook.com | Email
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  1. Darhyl Amizola 40,735 Reputation points Independent Advisor
    2026-05-05T21:34:43.0333333+00:00

    You're welcome, and I understand.

    In this case, I'm afraid there is nothing that can be done.

    Best regards,

    Darhyl

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  2. Darhyl Amizola 40,735 Reputation points Independent Advisor
    2026-05-04T02:22:23.0966667+00:00

    Hey there! Nice to meet you!

    Please try checking the "Deleted items folder" > if your emails are there, ctrl+A to select all of your emails > then restore.

    Note: It would be best to perform this using a PC/laptop device.

    If you can't find your emails, kindly check the "Recoverable Items folder/Recover items deleted from this folder." from the "deleted items folder" using a Windows PC or Mac. You can't access this folder on a mobile web browser.

    If you're able to find the emails under the Recoverable Items folder > check all the items > right click then select Restore.

    If you can't find your emails under that folder, I'm afraid this means that your emails are permanently deleted from the server, and it can no longer be recovered.

    You may also check this link for reference: https://support.microsoft.com/office/recover-and-restore-deleted-items-in-outlook-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce#picktab=web

    Thank you for your understanding.

    Best regards,

    Darhyl


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