8,423 questions with Outlook | Web | Outlook.com | Email tags

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3 answers

I cannot select my hotmail account to be my primary email account

I had an issue with my hotmail, so deleted outlook, reinstalled it. I lost all of my contacts on my iPhone. I cannot add my hotmail account as my primary account. Friends cannot receive messages or emails from my Hotmail account. They are now getting…

Outlook | Web | Outlook.com | Email
asked 2026-05-05T16:20:26.9766667+00:00
Ali Davis 0 Reputation points
edited an answer 2026-05-06T08:23:20.6+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
0 answers

I have a second email I've not used for some time and Can't log in

I have an email I haven't used for some time, I can't remember what I had set up from it and I never emailed from it so I can't get past the security questions to get access to it. I can't seem to contact Support as I can't log in to that email and I…

Outlook | Web | Outlook.com | Email
asked 2026-05-06T08:01:52.15+00:00
Jodi H 0 Reputation points
1 answer

We detected activity that goes against the Microsoft Services Agreement and have locked your account.

We detected activity that goes against the Microsoft Services Agreement and have locked your account. I set up a new account in Outlook. Now the account is locked. I have my Medical App tied to this email and having trouble getting to it. I need help and…

Outlook | Web | Outlook.com | Email
asked 2026-05-06T05:31:57.4166667+00:00
sudi patel 0 Reputation points
edited an answer 2026-05-06T06:29:31.7966667+00:00
Gunasekar N 66,000 Reputation points Independent Advisor
1 answer

email have quit coming to my computer

I have quit receiving emails to all my devices. I know I have been sent an email from a business partner and nothing showed. I used the search bar at the top of the outlook program and typed in his name and the email came through. I guess if I know…

Outlook | Web | Outlook.com | Email
asked 2026-05-03T22:44:51.5533333+00:00
Johnnie Johnsen 0 Reputation points
commented 2026-05-06T06:24:44.1866667+00:00
Chloe-V 7,815 Reputation points Microsoft External Staff Moderator
2 answers

Can't sign up

I am trying to create my Microsoft 365 account, but I am stuck on the human verification step. The system asks me to press and hold a button to verify that I am not a robot, but the verification does not complete and keeps loading or failing even though…

Outlook | Web | Outlook.com | Email
asked 2026-05-05T07:29:53.81+00:00
PHAS 0 Reputation points
answered 2026-05-06T04:31:24.34+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers

Mark "Not Junk" and the email disappeared.

I marked an email as "Not Junk" and it disappeared. I searched for it, but it's nowhere. The email was deleted, is there a way to fix this? I needed that email, and the jankiness of this email provider is killing me man.

Outlook | Web | Outlook.com | Email
asked 2026-05-04T20:19:11.29+00:00
Kali 0 Reputation points
commented 2026-05-06T04:16:34.21+00:00
Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
1 answer

hacker deleted emails past the deletion recovery with a rule

A hacker gained access to an account and tried to reset all my paswords to other accounts I had. I managed to recover all of them except my discord account. They changed the email and password but my only way to reset it back is with the discord email…

Outlook | Web | Outlook.com | Email
asked 2026-05-04T13:31:52.9633333+00:00
Charlotte Meese 0 Reputation points
commented 2026-05-06T04:15:56.82+00:00
Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
2 answers

Cant access emails

Cant access my emails and no longer have cell number listed on my account

Outlook | Web | Outlook.com | Email
asked 2026-04-29T13:54:10.0333333+00:00
Kristen Russell 0 Reputation points
commented 2026-05-06T04:02:23.8+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

almost all of my emails are gone, how do I get them back?

almost all of my email folders are empty. I still have emails in my inbox and sent mail folders, but all the rest are empty. I would like to get them back. How do I do that?

Outlook | Web | Outlook.com | Email
asked 2026-05-05T14:25:39.1133333+00:00
Kevin Kane 0 Reputation points
commented 2026-05-06T03:34:22.06+00:00
Kevin Kane 0 Reputation points
1 answer

not receiving emails from specific sender?

not receiving emails from specific sender from discord... i have checked forwarding, and add them to the allow list. Anything else im missing?

Outlook | Web | Outlook.com | Email
asked 2026-05-05T20:43:12.6033333+00:00
Jordan Wineland 0 Reputation points
answered 2026-05-06T02:39:10.4233333+00:00
Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
3 answers

I NEED HELP password recovery failed

Dozen attempts and I can't recover my password. All my information has changed over past 20 years.

Outlook | Web | Outlook.com | Email
asked 2026-05-05T14:41:28.3333333+00:00
Eddie Katchur 0 Reputation points
answered 2026-05-06T02:23:47.93+00:00
Lester Bernard Reyes 78,690 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to remove Out-Of-Office header from automated messages

I would like to remove the Out-Of-Office on the autogenerated message, keeping just the status eg, busy or do not disturb.

Outlook | Web | Outlook.com | Email
asked 2026-05-05T02:09:03.9666667+00:00
Rlee 0 Reputation points
accepted 2026-05-06T00:30:49.92+00:00
Rlee 0 Reputation points
2 answers

Problem with missing emails

I am missing emails back to 2/2026 Can someone please call me

Outlook | Web | Outlook.com | Email
asked 2026-05-05T19:00:24.8566667+00:00
Michele R. Loughrey Tschida 0 Reputation points
edited an answer 2026-05-06T00:09:38.6066667+00:00
Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
2 answers

Issues with my original Hotmail email account

Why can’t I receive or send emails on my [PII: removed]@hotmail.com account

Outlook | Web | Outlook.com | Email
asked 2026-04-30T20:15:41.8+00:00
Nancy Minnick 0 Reputation points
commented 2026-05-06T00:02:24.2366667+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers

Majority of emails sent to junk

The majority of my incoming emails are being sent to junk. Marking them as not junk does not work at all, ever! The settings for junk are set to NOT send emails to junk. All my emails that may be considered as from safe senders are being sent to junk.

Outlook | Web | Outlook.com | Email
asked 2026-04-30T01:26:12.94+00:00
Warren Bright 0 Reputation points
commented 2026-05-06T00:01:39.6533333+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers

I need to recover an email from the server

I need to recover an email from the server. I received it on March 17, 2026.

Outlook | Web | Outlook.com | Email
asked 2026-04-30T03:30:24.1133333+00:00
Oscar Pleitez 0 Reputation points
commented 2026-05-06T00:00:50.57+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers

How did I get identified as spam

Outlook allows roughly 650 spam emails to my junk folder. I tag them as spam/block ... which never happens. Now the Outlook team blocks my outgoing emails as spam. Time to find a new service.

Outlook | Web | Outlook.com | Email
asked 2026-04-28T14:35:43.1466667+00:00
Mike Petrofes 0 Reputation points
commented 2026-05-05T23:59:32.7166667+00:00
Alice-N 9,285 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving verification emails

For some reason, one of my emails isn't receiving a verification email I need to finish setting up an account. The email successfully comes to another one of my emails, but not my main account. The email sender is ******@referrals.selectminds.com I…

Outlook | Web | Outlook.com | Email
asked 2026-05-05T00:00:04.5733333+00:00
Breanne Hickey 0 Reputation points
edited a comment 2026-05-05T23:23:26.6933333+00:00
Breanne Hickey 0 Reputation points
2 answers

Microsoft email account hacked, Inbox emails disappeared

My hotmail account was hacked for a short time. After I changed my password all emails in my inbox disappeared. Am I able to recover my inbox emails?

Outlook | Web | Outlook.com | Email
asked 2026-05-04T01:46:04.93+00:00
User JG 0 Reputation points
answered 2026-05-05T21:34:43.0333333+00:00
Darhyl Amizola 40,735 Reputation points Independent Advisor
1 answer

Please help- email recovery

I need help logging into an email which is or*****l@hotmail. However! My main account is locked and I have tried doing the recovery form three times now (The one where I add all the email subjects and email I last sent), with no one getting back to me!…

Outlook | Web | Outlook.com | Email
asked 2026-05-05T13:07:25.9366667+00:00
rachel robles 0 Reputation points
commented 2026-05-05T20:22:33.27+00:00
rachel robles 0 Reputation points