10,269 questions with Outlook | Web | Outlook.com | Email tags

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Outlook for the web will not receive or send email.

1.      My Microsoft account sign-in is<PII removed>@gmail.com]. 2.      Outlook.com shows only mail through March 2023. 3.      The mailbox does not receive new mail. 4.      Messages sent from Outlook.com do not arrive. 5.      An internal…

Outlook | Web | Outlook.com | Email
asked 2026-08-27T00:15:28.3333333+00:00
greg L 0 Reputation points
edited an answer 2026-08-27T08:00:27.01+00:00
Victor1-V 12,675 Reputation points Microsoft External Staff Moderator
1 answer

unable to search/view email prior to July 23, 2026

Active personal account, no focused view, no filters. Regardless of platform: web browser, ios mail app, or desktop app I am unable to search/view emails older than july 23, 2026 I rarely use desktop app, but even logged in to toggle the 30-180 day…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T22:06:25.0833333+00:00
Justin W 0 Reputation points
answered 2026-08-27T04:20:46.2266667+00:00
Hendrix-V 18,055 Reputation points Microsoft External Staff Moderator
1 answer

my incoming email is going directly to the deleted items folder

all of my email is going directly to the deleted items folder instead of my inbox. How can I correct it?

Outlook | Web | Outlook.com | Email
asked 2026-08-26T12:57:57.0333333+00:00
Info 0 Reputation points
commented 2026-08-27T04:10:18.5033333+00:00
Hornblower409 13,475 Reputation points
1 answer

Not receiving certain emails

I am experiencing an issue with my Hotmail account where I am not receiving emails from PlayStation for password resets or from PayPal. Additionally, I have noticed that all my previous emails have been deleted, which prevents me from verifying my…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T11:02:07.2466667+00:00
Family850 Rida 0 Reputation points
edited an answer 2026-08-27T03:15:38.6166667+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer

Allow my computer to accept emails from US Bank

I have completed accept emails from the bank but my computer will still not show email receipts --- thus US Bank cannot confirm my email. They have confirmed my phone number.

Outlook | Web | Outlook.com | Email
asked 2026-08-26T20:19:12.6966667+00:00
Ronald Cetraro 0 Reputation points
answered 2026-08-27T01:18:11.7566667+00:00
Hendrix-V 18,055 Reputation points Microsoft External Staff Moderator
2 answers

Outlook.com/Microsoft 365 senders cannot deliver mail to my domain - no NDR, no connection attempt logged

Hi everyone, I administer the mail server for the domain shapedbox.de (self-hosted Postfix/Dovecot on Plesk, Ubuntu 24.04). Mail from Outlook.com/Microsoft 365 senders is not being delivered to any address on this domain. What I've confirmed so far: MX…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T11:26:48.35+00:00
Vipa 0 Reputation points
answered 2026-08-27T00:57:38.39+00:00
Vipa 0 Reputation points
2 answers

cannot get into my email account via outlook

I have been trying for almost a day trying to get into my email account ? I have tried every "help" that is on the Microsoft help site but to No avail I still can't get in , even though the password is correct . I need to talk /chat to…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T21:49:15.82+00:00
sandy wheatley 0 Reputation points
answered 2026-08-27T00:50:30.8633333+00:00
Manoel Barros 21,640 Reputation points Independent Advisor
2 answers

Consumer Outlook.com OAuth2 IMAP Works but SMTP Fails with "SmtpClientAuthentication is disabled" on New Account

Summary: I have a new consumer Outlook.com account where OAuth2 IMAP works perfectly, but OAuth2 SMTP is blocked with error 535 5.7.139. The account settings page indicates SMTP should be available, but perhaps the backend flag is disabled…

Outlook | Web | Outlook.com | Email
asked 2026-05-28T18:54:45.8133333+00:00
Tuco 0 Reputation points
commented 2026-08-27T00:34:49.9366667+00:00
Hornblower409 13,475 Reputation points
1 answer One of the answers was accepted by the question author.

Got blackmailed and after header tracing found out that the accounts are from microsoft, what to do?

I've gotten info through my local CERT, but I don't think they will be able to help much currently so mind if I find another way to contact Microsoft Support, where will the email support be?

Outlook | Web | Outlook.com | Email
asked 2026-08-26T09:59:52.33+00:00
Larson Lanka 40 Reputation points
accepted 2026-08-27T00:07:11.0166667+00:00
Larson Lanka 40 Reputation points
1 answer

account locked

hello, my account is locked and wont let me verify the account, can i please have some help

Outlook | Web | Outlook.com | Email
asked 2026-08-25T00:20:53.81+00:00
Mason Rijnbeek 0 Reputation points
commented 2026-08-26T23:42:45.9466667+00:00
Kayece Jan Mae Amizola 16,555 Reputation points Independent Advisor
1 answer

Hotmail won't accept messages from only Reverb.com

The messages don't appear in any folder, and I have reverb.com on my contacts. Any suggestions?

Outlook | Web | Outlook.com | Email
asked 2026-08-26T22:50:45.7466667+00:00
donald perlo 0 Reputation points
answered 2026-08-26T22:51:04.93+00:00

AI answer

2 answers

Error sending emails to gmail accounts

I am having issues sending emails to people with gmail accounts. They are coming back with error and not able to send. This started happening about a week ago.

Outlook | Web | Outlook.com | Email
asked 2026-08-25T18:44:05.4066667+00:00
Randy Milam 0 Reputation points
commented 2026-08-26T22:38:32.34+00:00
Jeronimo Fuerte 45,305 Reputation points Independent Advisor
0 answers

Hotmail Account - Request for Recovery of e-mails 2005 to 2010

Hello Microsoft Support Team, I am requesting support regarding my Hotmail account: ******@hotmail.com Issue: After the transition from Hotmail to Outlook, all emails prior 2005 to 2010 are no longer visible on my account. My inbox only shows emails…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T21:41:32.96+00:00
Serdar BOSTANCI 0 Reputation points
1 answer

Email account hacked

My outlook account was hacked i have since blocked them out signed out of all devices but constantly new email appears in my inbox not sent to me but some sort of automatic system to place an email in my inbox that shows as unsent and appears like i…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T21:38:06.2233333+00:00
William Mcrobert 0 Reputation points
answered 2026-08-26T21:39:02.37+00:00

AI answer

1 answer

Ac issues need help

I for got my email and password and the number I had on that ac was an old number I need help getting into it

Outlook | Web | Outlook.com | Email
asked 2026-08-26T19:24:44.1566667+00:00
M M 0 Reputation points
answered 2026-08-26T20:17:15.6033333+00:00
John Jefferson Doyon 84,280 Reputation points Independent Advisor
0 answers

Missing Pinned emails on Outlook Hotmail

I had about 30 emails pinned. The other day they were not there. How can I get them back? I searched on Google, You Tube and had a Chat with Microsoft but still no luck.

Outlook | Web | Outlook.com | Email
asked 2026-08-26T19:33:59.0133333+00:00
Susan Wildermuth 0 Reputation points
2 answers

Emails sent to my MSN account are being returned as undeliverable.

Some emails sent to my MSN account are being returned to the sender as undeliverable, but most senders are not having this problem. Is the problem on my end or with the sender? What is the solution?

Outlook | Web | Outlook.com | Email
asked 2026-08-26T17:41:53.4466667+00:00
ANDY NISSEN 0 Reputation points
answered 2026-08-26T18:18:00.5+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
1 answer

How? Can I get help?

When I request a code to recover, I'm not getting a response. After I send it, the box to enter the code appears but again, NO email with the code. Can a human on the other end even help?

Outlook | Web | Outlook.com | Email
asked 2026-08-26T18:06:28.82+00:00
Bill Kneitinger 0 Reputation points
answered 2026-08-26T18:06:44.9466667+00:00

AI answer

1 answer

Not getting specific emails

Hello, I am not receiving specific emails from ******@e.ea.com, which is safe the main Electronics Arts email. I tried whitelisting the address, changing forwarding and IMAP, still nothing. My Gmail account receives email just fine from that address. A…

Outlook | Web | Outlook.com | Email
asked 2026-08-26T16:28:28.1433333+00:00
Austin Tribble 0 Reputation points
answered 2026-08-26T17:44:34.9333333+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
1 answer

Outlook.com blocks all outgoing emails with 550 5.7.520 AS(4810) — request review of sending restriction

I am using a personal Hotmail/Outlook.com account that I have used for many years for legitimate badminton training program communications with students and parents. I can sign in normally and access the mailbox, but I am currently unable to send any…

Outlook | Web | Outlook.com | Email
asked 2026-08-18T18:13:00.1566667+00:00
SM 5 Reputation points
commented 2026-08-26T17:07:44.0766667+00:00
Anoniem 0 Reputation points