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In the new outlook mail, how can I change an e-mail from 'focused' to 'other'

Charles Timman 0 Reputation points
2026-05-04T20:05:28.95+00:00

In the new outlook mail, how can I change an e-mail from 'focused' to 'other'

Outlook | Windows | New Outlook for Windows | For home
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  1. Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
    2026-05-05T02:38:40.1366667+00:00

    Hi Charles Timman

    From your post, I understand you’d like to move an email from “Focused” to “Other” in the new Outlook.

    In addition to Q&A Assist, here are a couple of alternative ways you can manage Focused vs Other (in case the menu option is not obvious or you prefer a different workflow):

    1, Drag and drop

    • Open your Inbox and show both “Focused” and “Other” tabs
    • Simply drag the email from “Focused” to “Other” (or vice versa)
    • Outlook may prompt you to apply the same rule for future emails

    2, Disable Focused Inbox (if you don’t want separation at all)

    If you prefer seeing all emails together, go to Settings > Mail > Layout > Focus Inbox > choose "Don't sort my messages" then click save so email don't get sorted in Focused or Other tab

    This will merge both “Focused” and “Other” into a single Inbox.

    Please feel free to let me know how it goes so I can assist you further. Thank you for your understanding.


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    1 person found this answer helpful.

  2. Q&A Assist
    2026-05-04T20:05:36.0633333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    In the new Outlook for Windows, move a message between Focused and Other as follows:

    1. In your inbox, select either the Focused or Other tab.
    2. Right-click the message to move.
    3. To move from Focused to Other: select Move > Move to Other inbox.
      • To always send future messages from that sender to Other, select Always move to Other inbox.
    4. To move from Other to Focused: select Move > Move to Focused inbox.
      • To always send future messages from that sender to Focused, select Always move to Focused inbox.

    References:

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