11,256 questions
11,256 questions with Outlook | Windows | New Outlook for Windows | For home tags
2 answers
Vietnamese file reapears
I somehow have a file in outlook that is Vietnamese that when deleted it reappears. I can rename it, but it comes back after deleting it
Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-05T21:36:37.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 65%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chris KINZEL
0
Reputation points
answered 2026-05-06T08:12:27.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
9,285
Reputation points Microsoft External Staff
Moderator
2 answers
In the new outlook mail, how can I change an e-mail from 'focused' to 'other'
In the new outlook mail, how can I change an e-mail from 'focused' to 'other'
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-04T20:05:28.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Charles Timman
0
Reputation points
edited an answer 2026-05-06T05:46:38.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
4,210
Reputation points Microsoft External Staff
Moderator
1 answer
Issue Adding IMAP Email Accounts in New Outlook – "Sign in failed. Please try again in a few minutes. You may need an app password."
Dear Support Team, I am facing an issue while configuring email accounts in the new version of Microsoft Outlook. I have recently shifted my hosting back to Hostinger. Out of 4 email accounts, only 2 accounts are successfully added and working in…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T14:54:21.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
vaibhav shukla
0
Reputation points
edited an answer 2026-05-06T04:07:46.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
7,815
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft re-adding apps I uninstalled
Microsoft, can you please stop trying to install apps like Outlook and LinkedIn. I've had to uninstall apps over and over and I am getting sick and tired of it.
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-06T00:56:37.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Ethan Kasprowicz
0
Reputation points
answered 2026-05-06T00:56:48.91+00:00
Q&A Assist
2 answers
I need help to log into outlook after resetting account password
I did reset my microsoft account password successfully yesterday. But since that I do not receive/send e-mails from my corresponding outlook account. E-mails from other accounts are exchangeable using same software. All attempts to log in into that…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-04-28T21:32:57.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tatiana Pliassounova
0
Reputation points
commented 2026-05-06T00:00:25.5966667+00:00
Alice-N
9,285
Reputation points Microsoft External Staff
Moderator
2 answers
Emails stopped working in new outlook IMAP
Emails stopped working in new outlook IMAP, have updated office 365, uninstalled re installed etc, doesn't fix it
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
2 answers
In the new Outlook app for Windows, a specific IMAP account cannot be added - INVALIDCREDENTIALS INTERACTIONREQUIRED
In the new Outlook app for Windows, a specific IMAP account cannot be added. The following error occurs: {"SessionId":"","Timestamp":,"Error":"INVALIDCREDENTIALS INTERACTIONREQUIRED"} Key…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-04T15:52:40.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Philipp Harnisch
0
Reputation points
commented 2026-05-05T23:55:21.9666667+00:00
Chloe-V
7,815
Reputation points Microsoft External Staff
Moderator
2 answers
missing folders and opened emails since new outlook update.
The recent Outlook update made all my previous folders and opened emails to be deleted. I am also not getting any of my normal daily emails. I use a hotmail acct. I can't find them anywhere. I have googled the problem and tried many settings changes…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-03T18:20:48.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tresa Winchester
0
Reputation points
commented 2026-05-05T23:52:06.3433333+00:00
Chloe-V
7,815
Reputation points Microsoft External Staff
Moderator
2 answers
MS Email will not let me login
I can no longer log into my Home Office 2024 Email from my desktop. I have tried everything and do not know what to do.
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T20:46:12.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 26%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Miriam Counts
0
Reputation points
answered 2026-05-05T21:24:53.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
36,555
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
How to fix outlook address book load issue
How problem with address book loading. I installed Microsoft 365 premium after which outlook address book is not loading.
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
1 answer
How to sign into aka.ms/myrecoverykey
I’ve been trying to find my recovery key with my mobile device to unlock my laptop. But every time that they say they will send me an email to my iCloud I never receive anything. I’ve already checked my junk. However, I have no problem signing into…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-04-29T19:29:42.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 75%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matteo Stamos
5
Reputation points
commented 2026-05-05T20:22:26.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
swaraj sangle
0
Reputation points
1 answer
outlook.live login failure. See error message
UTC Date: 2026-05-05T17:51:55.907Z Client Id: 6D0573AA313947B1933DF24C3B4F7C14 Session Id: c47bf2a1-988a-48ca-aacb-13c5610eae0b Client Version: 20260424005.21 BootResult: transient Back Filled Errors: None err: Error: 503|X-FEServer esrc: StartupData et:…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T18:00:16.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Joy Goodyear
0
Reputation points
answered 2026-05-05T18:00:33.19+00:00
Q&A Assist
1 answer
Outlook not working
My outlook email account has stopped working. I can not get email or send email from the outlook account. I am receiving email on my iphone and on the web browser. My internet is working so that is not the problem. I have contacted Shaw and we walked…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T15:31:49.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gerri Lyn Carduner
0
Reputation points
answered 2026-05-05T16:09:58.5833333+00:00
Manoel Barros
18,350
Reputation points
Independent Advisor
2 answers
Outlook storage incorrect
My MS 365 personal account says I have 1 TB of MS storage and I've used only 0.1 GB. Outlook says my storage is full so I can't send or receive any emails through Outlook. How can I correct this discrepancy?
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T15:12:42.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sb84
0
Reputation points
answered 2026-05-05T16:01:53.0833333+00:00
Manoel Barros
18,350
Reputation points
Independent Advisor
1 answer
not receiving some e-mails
I am not receiving e-mails from some comapnies via e-mail. They say that billing e-mails are coming back as undeliverable. My e-mail address is [Moderator note: PII removed]@msn.com their e-mail shows it as lower case. should I change my e-mail to…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-01T13:17:16.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alan LAMBERT
40
Reputation points
commented 2026-05-05T13:08:24.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
7,815
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
New Outlook contacts list disappeared on desktop
Using New Outlook 1.2026.421.500 Cannot get people tab to load / contacts to appear on desktop version (ends up as unresponsive), although can use them if on the web version. How do I get them back on my PC?
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 22%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
No option for Rules in New Outlook
I have no option to create rules in New Outlook. I read that you can create rules by: When you right-click on an email, a menu similar to what you’d see in the old Outlook (except a little more modernized) will appear. Go to Rules > Create Rule to…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
2 answers
Account creation has been blocked
I am attempting to create a new email account, but I am receiving an error of 'Account creation has been blocked'. What is the likely cause and how do I rectify.
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-05T07:16:13.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nicole Field
0
Reputation points
answered 2026-05-05T07:50:42.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
167.2K
Reputation points
Independent Advisor
3 answers
I need to add [(PII ******@outlook.com] to my new laptop, But I can’t remember my password,
I have [(PII ******@outlook.com] working on my old laptop, I need to add[(PII ******@outlook.com] to my new laptop, But I can’t remember my password, I have tried every which way your online help suggests and it keeps being rejected.
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-05-04T07:28:19.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIE%3C/text%3E%3C/svg%3E)
IC Earl Family
0
Reputation points
edited the question 2026-05-05T05:08:12.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
13,715
Reputation points
Volunteer Moderator
1 answer
Send Receive Button
My deleted emails don't show up when I am on hotmail using my HP lap. There are very old emails in the "deleted" tab but it doesn't refresh. The trashed emails show up on my ipad and iphone but not on my laptop. AI tells me there is a…
Outlook | Windows | New Outlook for Windows | For home
11,256 questions
asked 2026-04-30T14:41:18.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Katherine Gariepy
0
Reputation points
commented 2026-05-04T22:03:35.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kal-D
7,355
Reputation points Microsoft External Staff
Moderator