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not receiving emails from specific sender?

Jordan Wineland 0 Reputation points
2026-05-05T20:43:12.6033333+00:00

not receiving emails from specific sender from discord... i have checked forwarding, and add them to the allow list. Anything else im missing?

Outlook | Web | Outlook.com | Email
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  1. Winnie-B 7,600 Reputation points Microsoft External Staff Moderator
    2026-05-06T02:39:10.4233333+00:00

    Hi Jordan Wineland

    From your post, I understand how frustrating it is when you’re missing emails from a specific sender, especially something like Discord notifications.

    To help me guide you accurately, could you please confirm these details:

    1. Do you receive emails normally from other senders, or is this only happening with Discord?
    2. Are Discord emails missing completely, or do you sometimes see them arrive late or inconsistently?
    3. Have you checked all folders (Inbox, Junk, Deleted, Archive, and any custom folders)?
    4. Are you using only Outlook.com on the web, or also a mail app (Outlook desktop/mobile, iPhone Mail, etc.) where rules or sync behavior might differ?
    5. Do you have any connected accounts or aliases on this Outlook.com account that might affect delivery?

    For reference, you can see: Email is missing from your Outlook.com inbox

    Looking forward to your reply so I can assist you further. Thank you for your understanding.

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