Tech agent support needed

Please kindly note that this is a public community forum, I do not have the ability, tools to unblock, recover accounts or bypass security. Only Microsoft’s official recovery process can restore access.

Hi Perry Miele,

I understand you’d like to speak with a live support agent about your missing data.

In addition to Q&A Assist, you can contact support by following this step:

• Visit  Contact Us - Microsoft Support 
• Select the product or service you're having issue with.
• Click Get Home Support
• Type a brief description of your issue in the search box.
• Click Get Help and select  Contact Support  below. 
• Go to the Products and services tab, and choose the appropriate product.
• On the Category tab, choose the appropriate category or an alternative option.
• Go to  Confirm.
• Look for and select "Chat with a support agent in your web browser" (during business hours) if available. Explain your situation clearly.

Availability of chat/call options can vary by region and time, so if one option doesn’t appear, try the Get Help app, it usually offers the most complete routing. 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

To speak with a live Microsoft support agent about missing data on Windows 11, use one of these methods:

1. Use the Get Help app in Windows 11
   1. Open Start and type Get Help, then open the app.
   2. In the text box, type Chat with an agent and press Enter.
   3. Select Contact support at the bottom.
   4. When asked for Products or services, choose the option that best matches Windows/your issue.
   5. Follow the prompts, then choose either:
      • Chat with a support agent in your web browser, or
      • Provide your phone number, and a support agent will call you.
2. Use the online Microsoft Support contact page
   1. Go to Contact a Microsoft support agent from the Microsoft support site.
   2. Select your product (Windows) and scenario, then proceed until the Contact Support options appear.
   3. Choose Chat or Call me back when available.
3. Use global customer service phone numbers
   • From the Get Help app or the support site, look for Global Customer Service Phone Numbers to find a phone number for the region and language, then call and follow the IVR prompts to reach a support agent.

Availability of chat and call options depends on region, product, subscription, and hours of operation.

References:

• Use a screen reader to navigate Windows support tools
• IVR_ContactSupport
• How do I get a live person at Microsoft.? - Microsoft Q&A