2-step verification

Question

2-step verification

STU ADAMS 20

I want to add a new phone number to my account. How do I do that?

Moved to Microsoft Security | Microsoft Authenticator

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Answer 1

Hi STU ADAMS

For personal Microsoft accounts, Microsoft is phasing out SMS as a method of authentication and account recovery. You can learn more in the official Microsoft Support article: Microsoft to stop sending SMS codes for personal accounts.

In addition, Microsoft states that, for increased security, a new phone number can no longer be added as a sign-in verification method. Instead, I recommend using Microsoft Authenticator or another available verification method, such as a passkey or verified email.

To set up Microsoft Authenticator and enable two-step verification:

Sign in to your Microsoft account Security page.
Select Manage how I sign in.
Select Add a new way to sign in or verify, then choose Use an app.
Follow the prompts to set up Microsoft Authenticator.
Under Additional security, turn on Two-step verification.

I hope this clarifies the available verification options.

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