I paid £84.99 on 21.8.26 annual fee. Office due to start on 25.8.26.

Jenny Williamson 25 Reputation points
2026-08-26T13:00:16.98+00:00

Why am I getting an email on 26.8.26 saying my subscription has expired? I paid as in title here 5 days ago via apple.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. SD - IA 177.7K Reputation points Independent Advisor
    2026-08-26T13:47:18.96+00:00

    Hi,

    The subscription might not have synced to the Microsoft account.

    Please go to https://account.microsoft.com/services page.

    Take a screenshot of the same and post in the next reply.

    I look forward to hearing from you to get the results of the troubleshooting.

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