Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello Our sgerards
Thank you for supporting a volunteer health clinic.
Whether your Office 2019 license can be donated depends on the exact Office edition, how it was purchased, and your country or region. Because it is currently activated and associated with your Microsoft account.
For your request of going to a chat room, I suggest contacting Microsoft Support for further assistance:
Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.
- Open a website link - Contact - Microsoft Support
- In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below.
- In this section, you will need to sign in to your Microsoft account.
- Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm
- You can select " Chat with a support agent in your web browser " to access the chat window.
Before contacting Support, open Word and select File > Account, then note the full product name shown under Product Information, such as Office Home & Student 2019 or Office Home & Business 2019. This will help Support verify the license terms.
The clinic should also confirm that the edition is licensed for organizational use. If it is not transferable or suitable, the clinic may need a nonprofit or business Microsoft 365 plan instead.
I hope Microsoft Support can help you.
Have a nice day.