2,841 questions with Outlook | Web | Outlook on the web for business | Email tags

Sort by: Updated
2 answers

All my mail has disappeared and I don't receive any more emails

Since Thursday I have not received any mail, it says that the mailbox is full, I have deleted many emails, but the message persisted, until all the emails disappeared, but all of them, even those in the folders, very important!!!

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T02:38:57.77+00:00
Cole Everly 0 Reputation points
commented 2026-08-27T04:27:32.4366667+00:00
Darren Bruce 1,215 Reputation points Independent Advisor
1 answer

In the newsletter tool the "select a template" page disappears without me being able to select a template

In the newsletter tool, the "select a template" page disappears without me being able to select a template, so I can't create a newsletter

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-27T01:40:35.6833333+00:00
Marnie 0 Reputation points
answered 2026-08-27T02:14:56.46+00:00
Teddie Dang 655 Reputation points Independent Advisor
1 answer

How do I fix this issue?

Good morning , your websites have an abundance of information but i cant figure it out. Can you please give me a step by step answer. Please respond to [Moderator note: personal identifiable Information removed]. Thank you, Your message to [Moderator…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-25T15:01:36.84+00:00
Buchanan, Jack 0 Reputation points
commented 2026-08-26T22:21:32.24+00:00
Chris-D 995 Reputation points Independent Advisor
1 answer

Not receving emails from Docusign.

Docusign technical support. Have advised. Email notifications are automatically sent to the email used on the account for logging in. It's correctly sending them to your email. It's just that the receiving server isn't letting it through, with the error…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-25T16:59:57.3266667+00:00
Nicholas Allen 0 Reputation points
commented 2026-08-26T20:36:15.3133333+00:00
Kai-L 17,650 Reputation points Microsoft External Staff Moderator
2 answers

Adding company email for another user

I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T17:05:27.8566667+00:00
Felicia Turcotte 0 Reputation points
answered 2026-08-26T18:11:02.0866667+00:00
Hendrix 775 Reputation points Independent Advisor
1 answer

I no longer have access to the newsletters I created

Hello I now use the outlouuk newsletter to spread articles within my organization. For more than a week, the tool no longer seems to be working, i.e. it no longer displays everything that has been done before and the problem seems to persist. Could you…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T14:03:52.01+00:00
Cole Marianne 0 Reputation points
answered 2026-08-26T15:06:32.7866667+00:00
Ruby Nguyen 1,230 Reputation points Independent Advisor
1 answer

Saving a document to OneDrive from a shared mailbox

Good afternoon Hope you're well. Until last week I was able to save a document that had been shared with me via email from a shared mailbox to my work OneDrive, but as of this week this functionality has disappeared. The only options that show on the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T12:30:57.1366667+00:00
Zoe Hourigan 0 Reputation points
commented 2026-08-26T12:33:50.9033333+00:00
Roebe Ta 600 Reputation points Independent Advisor
1 answer

I want to increase Outlook space to only one account within a domain

I want to increase the Outlook space to only one account within a domain only to specific accounts without needing to increase all the accounts in the domain

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-25T01:13:43.2233333+00:00
Wells Ariana 0 Reputation points
commented 2026-08-26T04:01:20.5866667+00:00
Elena-VH 1,150 Reputation points Independent Advisor
2 answers

The user of our companies main mail box info @********

The user of our companies main mail box info@fjasdjfladsjfksdf.com is leaving the organization and we need to have another employee take over this mailbox as well as keeping their own. How do I do this?

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T20:10:59.9066667+00:00
Marylou Rolfe 0 Reputation points
commented 2026-08-25T22:55:42.1166667+00:00
Jay1 Tran 100 Reputation points Independent Advisor
1 answer

Email reactions

I accidentally "reacted" to an email from an important client, which made me look like a simpleton. I don't even know how I did it! How do I disable this ridiculous feature so I can't inadvertently react to emails?

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-25T20:56:43.2666667+00:00
Julie Schuster 0 Reputation points
edited an answer 2026-08-25T21:57:50.8833333+00:00
Ivory 905 Reputation points Independent Advisor
1 answer

How to do Root Cause Analysis in MS Admin Centre as Support Team said they are in break & fix support. My mails from external to internal were not working for 6 hours.

How to do Root Cause Analysis in MS Admin Centre as Support Team said they are in break & fix support. My mails from external to internal were not working for 6 hours.

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-05T12:44:18.26+00:00
shyam s 0 Reputation points
edited an answer 2026-08-25T18:18:42.64+00:00
Killian N 3,470 Reputation points Independent Advisor
1 answer

Outlook web

I work for dominos as system analyst level 2 this is PULSE their OS in took when i click on outlook web its just not opening No issue with licence since its working in browser i check the outlook.exe path in SQL its pefectly fine i match with other…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T12:36:15.17+00:00
Riyan Haider 0 Reputation points
edited a comment 2026-08-25T14:20:52.8266667+00:00
Heimerdinger 290 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

OWA service incident -user unable to download attachment Outlook web app error

Multiple users reported they are not able to download attachment on outlook web

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-11T13:22:44.6766667+00:00
RobE 211 Reputation points
commented 2026-08-25T04:27:48.66+00:00
Hornblower409 13,475 Reputation points
1 answer

I can't login into my email because their is an locked invoice

I have been trying to login to this email and have been unable and it's been sending me in loops. When I eventually found where my invoices where I saw there was an outstanding balance with "locked" written beside it. I tried paying it with…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-11T16:21:34.6866667+00:00
Santa's Enchanted Christmas 0 Reputation points
edited an answer 2026-08-24T16:04:25.5+00:00
Chris-D 995 Reputation points Independent Advisor
1 answer

External Emails

Why are my external emails not being delivered to my account

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-23T15:20:34.62+00:00
Turner Rascoe 0 Reputation points
commented 2026-08-24T11:08:41.47+00:00
Jayden-P 2,025 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

recurring email that will not stop

I have a recurring email that will not stop sending to people at work. How do I stop it? Our IT team can't figure it out.

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T09:16:15.3833333+00:00
Ms Gibbon 20 Reputation points
commented 2026-08-24T10:21:03.4766667+00:00
Demi Nguyen 990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook Newsletter does not allow new edits

We enthusiastically welcome the new Outlook365 newsletter; Initially, it allowed us to understand how it works and to run the first newsletters, with a first edition. However, and suddenly, we not only stopped accessing these editions - they simply…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-20T02:59:03.56+00:00
Collins Mara 20 Reputation points
accepted 2026-08-24T00:10:24.8666667+00:00
Collins Mara 20 Reputation points
2 answers

Unable to send or receive emails

I am not receiving or able to send emails through my outlook account. I think something is wrong with my settings

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-20T23:19:59.37+00:00
Adrienne van Berkel 0 Reputation points
commented 2026-08-23T12:15:17.4333333+00:00
Teddie Dang 655 Reputation points Independent Advisor
1 answer

Can't log into Outlook

I can't sign into Outlook with my Microsoft 365 account. I keep getting the message to refresh the application button and detail message is UTC Date: 2026-08-21T14:31:15.936Z Client Id: Session Id: Client Version: 20260814008.03 BootResult:…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-21T14:36:49.8966667+00:00
Kim 0 Reputation points
answered 2026-08-21T18:35:51.6666667+00:00
Chris-D 995 Reputation points Independent Advisor
2 answers

hwo do I do a mail merge in outlook so that everyone gets their own email and the greeting has their first name

how do I do a mail merge in outlook so that everyone gets their own email and the greeting has their first name

Outlook | Web | Outlook on the web for business | Email
asked 2026-01-19T20:45:44.46+00:00
Nancy McMahan 0 Reputation points
commented 2026-08-20T14:07:03.8966667+00:00
Greg Campion 0 Reputation points