2,140 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags

Sort by: Updated
2 answers

How to fix 2021 Office on iMac

I have office 2021 that was bought and installed in 2023. Unfortunately the email I had was compromised and had to change it from msn.com to outlook.com I just trried to ope a file and it is now requiring me to activate 365 from onedrive. I had been…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T14:11:51.2733333+00:00
Seth Ahiekpor 0 Reputation points
answered 2026-05-06T07:38:07.88+00:00
Xavier-D 7,670 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Office for Home and Business for Mac 2021

My perpetual licence has stopped working. Why is it only allowing me to activate 365? Can I re-install it?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T22:41:29.62+00:00
karen breitman 0 Reputation points
edited an answer 2026-05-06T04:07:07.8366667+00:00
Norah-L 5,860 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Powerpoint won't open

I bought Microsoft Office 2024. PowerPoint is the only app that won't open. It requires a sign on, but once I put my account email in and hit enter, it just goes right back to the sign-in prompt as if I didn't enter anything. I've uninstalled all…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-02T01:38:14.43+00:00
Sharon M 20 Reputation points
edited an answer 2026-05-06T03:01:51.99+00:00
Norah-L 5,860 Reputation points Microsoft External Staff Moderator
3 answers

My paid subscription from Apple is not registering with Microsoft

I paid for Microsoft 365 via the App Store on my MacBook. Under the Apple ID of ******@icloud.com. However, I keep getting an error telling me "your purchase was successful but we are unable to associate it with your Microsoft account" how do…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-11-13T20:09:59.6533333+00:00
Michael Bland 0 Reputation points
commented 2026-05-06T02:43:38.5166667+00:00
yanira forero 0 Reputation points
2 answers

token non found

Hi! Im trying to setup my Microsoft 365 in my Mac but an tokennonfound error appears, what should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-06T01:42:08.03+00:00
Alejandra Sierra 0 Reputation points
answered 2026-05-06T02:25:42.71+00:00
kagiyama yutaka 1,990 Reputation points
2 answers

How to reinstall Microsoft Office Home & Student 2019 on a new iMac after my original iMac has crashed?

The iMac on which I originally installed MS Office Home & Student 2019 has crashed, so I would like to install the program on my replacement iMac. When I try to install the program I'm unable to do so - probably because I haven't uninstalled it on…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-04T18:15:34.2166667+00:00
William Wilson 0 Reputation points
commented 2026-05-05T23:35:16.0666667+00:00
Norah-L 5,860 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft office for Macbook Air IOS 12

I am currently using a Macbook Air which allows a maximum upgrade of IOS 12. I have been given MS office 365 (latest version) by family sharing which doesn't run in my Mac. Can I download MS office version compatible to my Macbook for free? If So, how?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T16:39:49.3333333+00:00
Bidula Das 0 Reputation points
answered 2026-05-05T17:13:37.8266667+00:00
DaveM121 872.9K Reputation points Independent Advisor
2 answers

How to Activate Windows 365

I’ve become unable to Save or Print Excel documents unless I “Activate” Microsoft 365 which I’m prevented from doing on my Mac...

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T15:51:02.5166667+00:00
Cobb, Roy 0 Reputation points
answered 2026-05-05T16:32:31.1833333+00:00
Sumit D - IA 167.2K Reputation points Independent Advisor
2 answers

reinstallation

How to reinstall microsoft office home& student without it asking to sign up for microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T15:30:56.2333333+00:00
Sue Ingram 0 Reputation points
answered 2026-05-05T16:16:28.3366667+00:00
Manoel Barros 18,350 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to Download Office 2024 for Mac

When I attempt to download Office 2024, it asks for the key, validates the key, and gives me an option to download 32-bit or 64-bit. I selected 64, and then I get a message: Service UnavailableWe are currently experiencing technical difficulties. Please…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T13:59:43.8233333+00:00
Gilson Torres 0 Reputation points
accepted 2026-05-05T14:46:16.51+00:00
Gilson Torres 0 Reputation points
1 answer

Service unavailable for activating product key for Office MAC 2024

I am trying to activate the product key for Microsoft Home and Office for MAC 2024. After entering the key I am taken to a screen that states "Service Unavailable. We are currently experiencing technical difficulties.Please try again later." …

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-05T12:06:11+00:00
Chris Thompson 0 Reputation points
commented 2026-05-05T12:41:31.16+00:00
DaveM121 872.9K Reputation points Independent Advisor
2 answers

Just subscribed but Mac version is 11.7 and wont support the new version.

I just paid for a subscription to Microsoft 365 for a job that I need Powerpoint, Excel and Docs. It's saying my Mac OS version 11.7.11 is too old to support the current version. I really need this. Do you have any advice on what to do? If not, how do I…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-03T19:45:14.9533333+00:00
Michelle Brunetti 0 Reputation points
commented 2026-05-05T11:22:12.1333333+00:00
Ivan B 109.5K Reputation points Independent Advisor
2 answers

I AM NOT GETTING THE HELP I NEED THROUGH THIS FORUM

I HAVE A RECEIPT FOR A YEARLY SUBSCRIPTION, NOT SHOWING UP ON MY ACCOUNT

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-04-29T19:14:33.52+00:00
Cheryl Nathan 0 Reputation points
edited an answer 2026-05-05T10:45:07.3633333+00:00
Ian-T 7,725 Reputation points Microsoft External Staff Moderator
2 answers

My new license will not come up using my product code

Please help with new product code purchased from my employers work advantage site as a State worker

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-03T14:54:45.2466667+00:00
NadiaHernandez-1367 0 Reputation points
commented 2026-05-05T07:13:02.52+00:00
Norah-L 5,860 Reputation points Microsoft External Staff Moderator
2 answers

Cant sign in to 365 - no internet error

Issue: Microsoft 365 apps say “no network” after macOS update (but internet works fine) I recently just reset macOS and now I can’t sign into Microsoft 365 apps (e.g. Word, Teams). The error says there’s no network connection, but my internet is clearly…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-04-30T07:35:49.7966667+00:00
Shane S 0 Reputation points
commented 2026-05-04T23:52:48.1+00:00
Xavier-D 7,670 Reputation points Microsoft External Staff Moderator
2 answers

install office 2019, remove 365/2024 subscription MacBook Pro catalina (2012)

My 2012 MacBook Pro Catalina 10.15.8 computer crashed. I am not computer literate and am confused as to what to do next. I planned on just reinstalling my old office program, office 2016, but after all these years, I no longer have the product key code.…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-04-30T21:55:21.7933333+00:00
David Johnson 0 Reputation points
edited a comment 2026-05-04T23:40:21.2366667+00:00
Katerina-N 8,905 Reputation points Microsoft External Staff Moderator
2 answers

How do I revert it back to my purchased full version?

I purchased a one-time office home 2024 license for my new MacBook Air and now it is requiring me to subscribe to 365 which I did not purchase and do NOT want. How do I fix this problem?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-01T18:33:18.1166667+00:00
John Fritzell 0 Reputation points
commented 2026-05-04T17:55:34.3333333+00:00
John Fritzell 0 Reputation points
2 answers

macbook pro catalina install selected programs included in office 2019

I will be downloading Office 2019 onto my MacBook Pro Catalina 10.15.8. Is there a way that I can I can download & install only the programs that I want or do I have to install all of them? Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-02T21:46:16.92+00:00
David Johnson 0 Reputation points
answered 2026-05-03T14:06:03.29+00:00
Bob Jones AKA CyberTaz MVP 435K Reputation points
2 answers

reinstall older version

my mac is ventura 13.7 and i need to reinstall 365 using the older version

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-02T22:38:07.7933333+00:00
Cathi Steele 0 Reputation points
commented 2026-05-04T13:47:51.8+00:00
Ivan B 109.5K Reputation points Independent Advisor
5 answers

Forced to buy Microsoft 365

I purchased Microsoft office 2024 (stand alone version) in May, 2025 and installed it on a new Mac desktop using the newest Apple operating system. The Office products worked great till yesterday when they all give an error if I try to edit/save them…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-03T19:22:56.8966667+00:00
Jan Fetler 0 Reputation points
commented 2026-05-04T17:48:01.24+00:00
John Jefferson Doyon 67,930 Reputation points Independent Advisor