11,526 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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2 answers

I have connected Microsoft Dynamics 365 Business Central with Shopify.

We attempted to sync product pricing from businesscentral.dynamics to Shopify, but Shopify is showing the product price as 0. We are also encountering the following error: "The Customer does not exist. Identification fields and values:…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-06T08:58:12.46+00:00
uncap 0 Reputation points
edited an answer 2026-05-06T10:36:30.8333333+00:00
Killian N 400 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Azure Admin Unit not available for retention policy scope

I'm trying to create a retention policy in Microsoft Purview. I created an Admin Unit in Azure and added a security group to the admin unit several hours ago. This is only the second admin unit in our organization. When I attempt to add the admin unit to…

Microsoft Security | Microsoft Purview
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-08-16T19:28:45.69+00:00
JayCarper-5747 396 Reputation points
commented 2026-05-05T22:36:32.4033333+00:00
Gabriell Valentine 0 Reputation points
2 answers

Office 365 Activation / Sign-in Error (Correlation ID: [Moderator note: personal info removed])

Dear Microsoft Support, I am currently unable to activate or sign in to Microsoft Office 365 applications on my device. Whenever I attempt to sign in or activate Office (including Word, Excel, etc.), I receive the error message I've attached. Key…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-01T07:51:53.8566667+00:00
Serdar Turgut 0 Reputation points
edited a comment 2026-05-05T21:08:13.66+00:00
Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
1 answer

My subscription has expired and I need to renew it.

I need to renew my expired subscription. I have tried to renew online, but to no luck. Please help me with this by calling our office or sending an email as soon as possible. Thank you, [Moderator note: personal info removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-04T15:48:09.8066667+00:00
Clyde Marlow 0 Reputation points
edited a comment 2026-05-05T17:13:44.7433333+00:00
Alexis-NG 15,685 Reputation points Microsoft External Staff Moderator
4 answers

I can't login with to 365, because the Authenticator app doesn't work

I have another Microsoft Account, but I don't have access to it anymore. ATTENTION: I am the administrator and user! Therefore I can't ask the administrator. I can no longer sign in to our Microsoft 365 for Business. I have the access data (email and…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-08T20:09:35.2533333+00:00
Eva Reiske - team-mt 10 Reputation points
answered 2026-05-04T12:23:23.9566667+00:00
George Hepworth 22,765 Reputation points Volunteer Moderator
2 answers

Office activation will accept product key and go to next screen and when you click redeem it takes you to 64/32 bit page when you click 64 bit it goes to SERVICE UNAVAILABLE.

I've purchased a key for Office 2024 Professional Plus, I've tried several times to download today, it accepts my key, allows me to select 64 bit then gives me the error Service Unavailable, try again later. I've tried several times over 12 hours with…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-04T09:53:09.3766667+00:00
Paul Tregoning 0 Reputation points
answered 2026-05-04T10:03:55.5866667+00:00
Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
2 answers

Outlook 365 - restore deleted calendar

While removing old calendars, I incorrectly deleted a calendar I would like to restore. I have checked my Deleted Items folder and the calendar is not present there so I cannot restore it through that method. Is there another way to restore the…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-01-08T19:24:42.24+00:00
JLH 35 Reputation points
commented 2026-05-03T23:24:06.13+00:00
SugarHoneyIceTea 0 Reputation points
1 answer

Need help signing into my microsoft account

I have received a new laptop and cannot sign in to my work email with the credentials I have. I can log in on the internet just not the intial laptop sign. How can i sign in on my new laptop so i dont use my personal?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-29T11:57:35.3933333+00:00
Todd Romig 0 Reputation points
commented 2026-04-30T23:19:46.6366667+00:00
Sophie N 14,455 Reputation points Microsoft External Staff Moderator
2 answers

Need to re-enable a device that was accidentally disabled.

Good afternoon, I am trying to re-enable a device (desktop computer) that was accidentally disabled from my Microsoft account because of what the computer was named. For now, I will call it my "work computer". When I attempt to log into the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-30T21:09:19.06+00:00
Darice Ramirez 0 Reputation points
recommended 2026-04-30T21:31:23.55+00:00
Clover-L 15 Reputation points Microsoft External Staff Moderator
2 answers

657rx error code

Correlation Id: [Moderator's note: personal info removed] Timestamp: 2026-04-27T22:29:00.000Z DPTI: [Moderator's note: personal info removed] Message: The credential is invalid. Unexpected sub status (6008) Tag: 657rx Code: 2148073494

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-27T22:30:08.8133333+00:00
Jill Parks 0 Reputation points
edited a comment 2026-04-30T04:17:26.5+00:00
Kai-Ex 1,225 Reputation points Microsoft External Staff Moderator
1 answer

Ability to copy 'Quick Links' web part from one SharePoint page to another.

Can you enable the ability to copy web parts (particularly Quick Links' between SharePoint pages? I use the quick links web part as a means of common navigation between related pages, however as more and more pages are added, I need to manually add the…

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-08-15T04:06:01.2566667+00:00
Andrew Spiteri 5 Reputation points
commented 2026-04-29T18:26:44.5733333+00:00
Ruttenberg, Tanya 0 Reputation points
2 answers

Office 365's Your privacy matters dialog kept popping up.

Every time any of the Microsoft 365 applications opens, this dialog pops. Any idea why it happens and how to get rid of it? Thanks

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-10-24T13:22:28.09+00:00
Woody Chiu at RASI 251 Reputation points
commented 2026-04-29T15:11:53.0033333+00:00
Mike Marko 0 Reputation points
1 answer One of the answers was accepted by the question author.

I have SMS as an MFA option. Why can't I use it when logging in?

I helped a customer sign up for Microsoft 365 email via GoDaddy. When they first signed in, they were encouraged to set up MFA, which I expected. However, there was no option to skip registering an authenticator app. I'd wanted to avoid an authenticator…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2024-11-11T22:18:06.2+00:00
medwds 21 Reputation points
commented 2026-04-28T20:31:27.88+00:00
James Monaghan 0 Reputation points
2 answers One of the answers was accepted by the question author.

Downlod file for Office 2024 prof. Plus

Hello I have a Produkt key for Office 2024 Prof. Plus but now instalation file where can I download the instalation for Office 2024 prof. Plus?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-01-06T10:26:38.8266667+00:00
Walter Lann 30 Reputation points
commented 2026-04-25T13:59:11.4666667+00:00
💻Marcos Leandro Nascimento 0 Reputation points
1 answer

Can a customer add Microsoft ESD 365 Business Standard license to the existing Microsoft Office 365 family Package

Hi, Can a customer add Microsoft ESD 365 Business Standard license to the existing Microsoft Office 365 family Package, that is already activated and switch the User to the Business Std license while the other users  stay on the Family package. In short,…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-24T11:56:37.1666667+00:00
Asanda 105 Reputation points
commented 2026-04-25T07:48:30.61+00:00
Rin-L 19,085 Reputation points Microsoft External Staff Moderator
3 answers

How to Fix Apps not installed after succesfully installed Microsoft Office 365

Hello how to fix this, i sucessfully installed microsoft 365 using customization tools, only three apps, when the microsoft 365 was sucessfully installed, i did not found anything, i already search the apps using windows + r = winword , office apps but…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-24T09:28:34.81+00:00
randy tamosa 0 Reputation points
commented 2026-04-24T11:44:50.9233333+00:00
Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
2 answers

Microsoft Office LTSC Pro Plus 2024 Activation

Hello I am running into a issue where I have a code to activate but when trying to use the over internet activation I am given Error 0xC004C060 When trying by phone I am told to go to the website https://aka.ms/aoh where I am later told after giving…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-22T20:07:51.18+00:00
Juan Ruiz 0 Reputation points
commented 2026-04-24T09:29:07.98+00:00
Ana Le 395 Reputation points Independent Advisor
0 answers

Help with ordering LTSC licenses

Hello In March 2026, I purchased 100 licenses of the Microsoft Office LTSC Standard 2024 office suite from an authorized distributor. The client requested an additional 250 licenses, provided that the total order totals 350 licenses and is assigned to…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-22T15:55:49.0266667+00:00
Krzysztof Lech 0 Reputation points
commented 2026-04-22T16:08:16.4833333+00:00
Clover-L 15 Reputation points Microsoft External Staff Moderator
2 answers

We purchased Microsoft Office Licenses from our IT Support Company in 2023 but now our Microsoft is not working. My PC has reverted back to a Student version thereby taking away my OUTLOOK. We are a business and we cannot operate like this.

We have Microsoft Office loaded on 3 computers in our office. We purchased the licenses from a reputable company. We can prove the purchase with an invoice (dated 20 June 2023 - attached). On the invoice is 3 x Office License Life time license + 2…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-04-22T07:44:17.29+00:00
Strait Air Conditioning 0 Reputation points
answered 2026-04-22T09:25:18.66+00:00
Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
1 answer

AADSTS90072 USER ACCOUNT FROM IDENTITY PROVIDER DOES NOT EXIST IN TENANT

AADSTS90072 USER ACCOUNT FROM IDENTITY PROVIDER DOES NOT EXIST IN TENANT

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-05-23T15:16:51.22+00:00
Gonzales, Caryl 5 Reputation points
commented 2026-04-20T11:08:49.3666667+00:00
prema givi 0 Reputation points