15,360 questions with Microsoft Security | Microsoft Authenticator tags

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La vérification n'aboutit pas

Je n'arrive pas à ajouter mon compte professionnel sur Outlook. La vérification avec authentificator n'aboutit pas.. alors que sur l'application mon adresse est bien enregistrée les services informatiques de mon entreprise on vérifié, les autorisations…

Microsoft Security | Microsoft Authenticator
asked 2026-09-06T11:18:45.23+00:00
alice esa 0 Reputation points
edited an answer 2026-09-06T12:02:52.2366667+00:00
BabybooHN 2,790 Reputation points Independent Advisor
0 answers

Not able to login to the admin without authenticator app

I deleted the authenticator app and so i am not able to login to my admin. I re-installed the app, but in order to login to the authenticator app - it is asking for code from authenticator app. That is the only verification step i have added. …

Microsoft Security | Microsoft Authenticator
asked 2026-09-06T11:13:13.4933333+00:00
Outdo Agency 0 Reputation points
1 answer

How to login into Authenticator?

Authenticator requires me to login to unlock it. A personal outlook email account and a work email account are attached to the Authenticator I have tried to login using the passwords for both accounts. Neither of them are accepted. What password am i…

Microsoft Security | Microsoft Authenticator
asked 2026-09-06T06:56:52.5533333+00:00
richard karszt 0 Reputation points
answered 2026-09-06T06:57:07.47+00:00

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1 answer

Only global administrator locked out after reinstalling microsoft authenticator

I am the only global administrator of my microsoft 365 tenant. I reisntalled microsoft authenticator on my phone and i lost access to the previously registered MFA method. I successfully verify my identity through my recovery email and reset my password.…

Microsoft Security | Microsoft Authenticator
asked 2026-09-05T20:25:31.3533333+00:00
Jinny Arroyo 0 Reputation points
answered 2026-09-05T20:50:38.0533333+00:00
Bence Weiszmann 1,475 Reputation points
0 answers

How to regain acces to old otp

I'm using microsoft's authenticator app for my Instagram profiel, I changed my phone to a new one, and now I lost access to my ig profile because it keeps asking for my authenticator app's code, but that code doesn't show on the app on the new phone. I…

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T22:30:44.5733333+00:00
Valentina de la Torre 5 Reputation points
commented 2026-09-05T19:33:42.3966667+00:00
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
1 answer

How do I add Microsoft 365 to my Microsoft Authenticator app

Where is the QR code for my Microsoft 365 account?

Microsoft Security | Microsoft Authenticator
asked 2026-09-05T12:29:19.81+00:00
Tracey Gouws 0 Reputation points
answered 2026-09-05T12:29:33.6+00:00

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2 answers

Unable to Recover Microsoft Authenticator Accounts After Changing Phone

I recently changed my phone, and my previous phone had the Microsoft Authenticator app configured with multiple accounts for MFA/two-step verification. Unfortunately, I did not transfer Authenticator accounts before switching to the new phone. The old…

Microsoft Security | Microsoft Authenticator
asked 2026-09-05T06:39:12.9533333+00:00
Satish Cpd 0 Reputation points
answered 2026-09-05T09:32:51.79+00:00
Bence Weiszmann 1,475 Reputation points
2 answers

I am unable update my new phone number and not even able get rid of my old number

i have tried many times i am unable to register with my new number but text code is coming to old phone number and not even considering my mail id as default so i need you to update my number to update their is no option in security or anywhere else

Microsoft Security | Microsoft Authenticator
asked 2026-09-03T12:30:54.48+00:00
Priyanka K 0 Reputation points
answered 2026-09-05T03:36:54.8133333+00:00
EmilyS_726 26,535 Reputation points Volunteer Moderator
3 answers

New phone, can't access Authenticator

I bought a new phone and wasn't aware I needed ti backup authenticator. Now apparently authenticator is linked to my old phone to which I have no access. This is a personal account. How can I fix it?

Microsoft Security | Microsoft Authenticator
asked 2026-09-03T16:51:08.1733333+00:00
María Amador Osuna 0 Reputation points
answered 2026-09-05T03:34:08.04+00:00
EmilyS_726 26,535 Reputation points Volunteer Moderator
1 answer

how do I change the recovery email of my account that I don't have the access to anymore?

yeah, unfortunately recently my laptop broke down and that was my only way to access my recovery email. how do I change it without logging into my recovery email?

Microsoft Security | Microsoft Authenticator
asked 2026-09-05T01:32:55.8766667+00:00
Mark Korolev 0 Reputation points
answered 2026-09-05T03:25:02.21+00:00
EmilyS_726 26,535 Reputation points Volunteer Moderator
1 answer

When will Microsoft Authenticator be fixed?

@microsoftsupport It doesn't work. It never sends new notifications. The codes always fail. I'm so tired of having difficulty accessing what I should be able to easily access. Help please!

Microsoft Security | Microsoft Authenticator
asked 2026-09-05T00:56:40.63+00:00
Jennifer Ann Smith 0 Reputation points
answered 2026-09-05T00:56:54.4666667+00:00

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1 answer

Azure has blocked myphone number for SMS verification due to a “bad reputation” flag

I try to login via SMS because my phone was reset and now I am getting: Error 399287 means Azure has blocked your phone number for SMS verification due to a “bad reputation” flag. How to let the flag be removed?

Microsoft Security | Microsoft Authenticator
asked 2025-10-09T10:28:05.4+00:00
Bob Louwe 5 Reputation points
commented 2026-09-05T00:53:46.1866667+00:00
Jutha Sukto 0 Reputation points
0 answers

Microsoft Authenticator MFA Recovery – Lost Access to Authenticator

Unfortunately, my mobile phone is damaged, and I no longer have access to the Microsoft Authenticator app. I also do not have the recovery key or any alternative MFA method available. I need assistance recovering access to my account and…

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T23:20:36.61+00:00
mostafa hussien 0 Reputation points
1 answer

Linked authenticator app not connected

Rockstar Games relies on a linked account with my microsoft authenticator app, but my microsoft account authenticator is not sending me a code, and the one-time password code does not work to get access to my account information with them. Emailing their…

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T22:52:40.25+00:00
Dragonbane 0 Reputation points
answered 2026-09-04T22:52:58.6966667+00:00

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0 answers

Lors de la validation du contact, une page d'erreur apparait après avoir envoyé le code alors que tout est correct

Lors de la validation du contact, une page d'erreur apparait après avoir envoyé le code alors que tout est correct

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T21:22:33.62+00:00
eric giegelmann 0 Reputation points
0 answers

Microsoft Authenticator stalls on adding personal microsoft account

I removed my Microsoft Authenticator app registration from Security → Advanced security options and tried to re-add it via QR code. The setup gets stuck indefinitely on 'adding account' (app side) / 'continue setting up' (browser side), reproduced on two…

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T19:52:20.14+00:00
Dave Brown 0 Reputation points
2 answers

Authentication code

When I log into the system, I am not receiving my authenticator code on my phone to log in.

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T17:03:20.03+00:00
Landers, Lamont 0 Reputation points
answered 2026-09-04T17:13:19.89+00:00
Bence Weiszmann 1,475 Reputation points
1 answer

my pin does not work and I cannot reset it

my pin does not work and I cannot reset it. system crashes during the change process

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T15:36:58.5566667+00:00
Anonymous
answered 2026-09-04T15:37:13.6466667+00:00

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0 answers

Locked out of sole Global Admin account (Lost Authenticator). Need alternative verification method for Data Protection Team.

I am the sole Global Administrator for my Azure/M365 tenant. I lost the mobile device that had the Microsoft Authenticator app installed (my only MFA method). Current Situation: I know my exact password. I can successfully sign in to the Azure mobile…

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T15:00:24.4266667+00:00
Phuong Lam Thanh 0 Reputation points
1 answer

Locked out of Outlook App

I can't get into my Outlook App. I tried to sign in to address the issue, but I can't sign in because the Authenticator App is not giving me a code.

Microsoft Security | Microsoft Authenticator
asked 2026-09-04T14:45:45.8633333+00:00
Raul Alfonso 0 Reputation points
answered 2026-09-04T14:46:00.5333333+00:00

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