5,276 questions
5,276 questions with Windows for home | Windows 11 | Gaming tags
0 answers
i change my game tag par eror
Hello Xbox Support, I accidentally changed my Gamertag and I want to change it back to my previous Gamertag. I didn’t mean to change it, and now I’m being asked to pay 9 CHF to change it again. Could you please make a one-time exception and allow me to…
Windows for home | Windows 11 | Gaming
asked 2026-08-26T04:03:38.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWI%3C/text%3E%3C/svg%3E)
waleed idris
0
Reputation points
edited the question 2026-08-27T07:50:21.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
11,420
Reputation points Microsoft External Staff
Moderator
2 answers
Buying a game and not being able to play
On the 9th of August, I purchased NBA 2K27 Ultra Edition to play it early, thinking it would work on my laptop. Come to today, it launches 12pm et. I cannot install this on my laptop because it says "Optimized for Xbox Series X/S". How can I…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T19:59:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 17%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Nicholas Chiappetta
0
Reputation points
answered 2026-08-27T07:09:52.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
1 answer
Can't claim included Game Pass; redemption requires a U.S. billing address.
I purchased a Lenovo Legion 5i Gen 9 in Canada and it includes a 3-month Xbox Game Pass offer. I currently live in Bangladesh. The offer appears in Microsoft Store only when my Windows region is set to the United States, but the claim page requires a…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T11:21:54.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Khan Md Adil
0
Reputation points
answered 2026-08-27T06:32:09.5+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
1 answer
xbox app not running
cannot get the xbox app to stop loading it is saying update required but does nothing and microsoft store will not download anything .ive completed all troubleshooting basics including deleting it but ended up restoring my new pc back to get the app back…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T20:39:20.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Breebree89 Lev
0
Reputation points
commented 2026-08-27T04:16:47.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
10,935
Reputation points Microsoft External Staff
Moderator
2 answers
windows update causing crashes, unable to play games. how do i fix it?
since the update, my screen flickers or goes black. the audio freezes and then a forced restart happens. im unable to play any games, and now i can barely use anything without the screen messing up. it is not a hardware or monitor issue. its the…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T22:12:40.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tori Barrigan
0
Reputation points
answered 2026-08-26T22:46:03.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
121.4K
Reputation points
Independent Advisor
2 answers
Game bar last record
My screen recording is very laggy, even though my settings are set to 60 frames and high quality, while my friend's computer with worse hardware specifications than mine records the screen without lag. What should I do?
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-24T07:22:11.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
hosein Mirrezaei
0
Reputation points
commented 2026-08-26T10:01:34.9166667+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Jigsaw wonky pieces on my new Lenovo Yoga laptop.
Hi, I just got a new Lenovo Yoga with AMD RADEON graphics and the picture below shows how the puzzle pieces are loading on my puzzle. The pieces showing are stuck together and will not separate, some are shown as blocks instead of an individual piece. …
Windows for home | Windows 11 | Gaming
5,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
hook up xbox wireless controler to p.c
i i cant get my xbox wireless controller to bluetooth to my windows 11 p.c so i can play games please help
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T11:11:37.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 15%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
joel lamoureux
0
Reputation points
answered 2026-08-26T09:06:26.4666667+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
1 answer
Double Purchase of realms and Minecraft Realm upload failing multiple times
I want to request a serious refund on Minecraft bedrock realms! Not only it somehow purchase realm subscription twice and charges me, it also could not upload a 320 mb world file to the realm server. It wasted so much of my time trying to upload and…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T05:46:51.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 73%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Beny specs
0
Reputation points
answered 2026-08-26T09:02:53.48+00:00
Gérard Oomens
130.1K
Reputation points
Volunteer Moderator
1 answer
multiplayer set up for minecraft
Hi please can you help me to set up multiplayer option for my son. I have followed all the steps from forums and recommendations. but I am still unable to set this up. I managed to do this for my other son who plays th game on multiplayer no problem. I…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-24T17:34:38.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Benjamin Andrejevas
0
Reputation points
commented 2026-08-26T08:04:13.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,340
Reputation points Microsoft External Staff
Moderator
2 answers
I can't play multiplayer games I purchased despite multiple permissions involving multiplayer videogames allowing me to
I bought Among Us and Minecraft to play with my family, but it will not let me play either games in multiplayer. Me and my mom have been troubleshooting this for two days. When she goes to Privacy & online safety on her account, it says all of my…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T05:32:46.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 41%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brady Sammy
0
Reputation points
answered 2026-08-26T07:20:45.8433333+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
2 answers
bought minecraft signed out
i bought minecraft java and bedrock on microsoft store but i was not signed in now i can only play bedrock edition what the hell do i do now nothing is helpful and i cant chat with a live agent
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T03:01:46.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Maksim Korpach
0
Reputation points
answered 2026-08-26T07:16:24.19+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator
1 answer
BSOD Just On League of Legends
Here are my minidumps, it started this month, and only happens with league of legends, specifically when the game change from champ select to client window or when i finish a game…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T05:21:14.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Angel Gamez
0
Reputation points
commented 2026-08-26T06:30:25.96+00:00
DaveM121
922K
Reputation points
Independent Advisor
1 answer
HALO MCC: How to fix LowLevelFatalError [File:Unknown] [Line:330]
I have a razer blade 16 with a CPU Ryzen 9 AI 365 with GPU NVIDIA rtx 5070 ti 12Gb VRAM and when I try to start Halo MCC, it sends this message LowLevelFatalError [File:Unknown] [Line: 330]…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2025-12-29T19:28:00.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 59%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TH006
0
Reputation points
commented 2026-08-26T04:33:42.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 14.000000000000002%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Ricardo Estrada
0
Reputation points
1 answer
Problema compra Minecraft
No puedo comprar Minecraft Java & Bedrock Edition para PC. El pago falla con el mensaje “Tenemos problemas para procesar el pago y queremos solucionarlo”. Ya probé Visa y Mastercard, eliminé y volví a agregar los métodos de pago y el error ocurre en…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-26T03:12:57.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Luciana Tabone
0
Reputation points
answered 2026-08-26T04:02:16.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
32,610
Reputation points
Independent Advisor
0 answers
This is for Xbox
I want to thank you for the long, fun journey I had with Xbox, and I thank you for the wonderful birthday gift you gave me, and you are the best company I have ever used for gaming for the past 15 years of gaming
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T17:14:15.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maxie spencer
0
Reputation points
edited the question 2026-08-25T17:41:35.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Marvin
160
Reputation points Microsoft External Staff
Moderator
2 answers
microsoft bubble not loading
i have not been able to play bubble for 2 days now just trys to laod andd says not respounding tryed uninstall and lots other things but still not working
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-04-23T23:19:39.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
ian simson
0
Reputation points
commented 2026-08-25T15:55:14.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
A B
5
Reputation points
1 answer
Minecraft cape issue
Hi I've redeemed my code for the builder cape since July but it seems it's not showing to my acc idk why so pls Microsoft can help me pls help thx. And btw it's not showing up to my dressing room in bedrock and on java it's the same.
Windows for home | Windows 11 | Gaming
5,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
Cant redeem free game pass
i bought this laptop in saudi arabia which includes free xbox game pass , when i come to india and changed the region i cant redeem
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-25T11:47:35.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 20%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Arun Kumar
0
Reputation points
answered 2026-08-25T13:33:51.48+00:00
Bulldog
4,040
Reputation points
4 answers
Microsoft Edge for Game Bar error: Something went wrong. Please select "Update" to start a new session.
Today I tried to launch Microsoft Edge Game Assist in overplay but this error popped up and I can't get rid of it. It used to work perfectly before. I tried: clearing the cache, reinstalling Game Bar, uninstalling Edge and reinstalling it, checking…
Windows for home | Windows 11 | Gaming
5,276 questions
asked 2026-08-03T11:17:28.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
εхçlυsιvε ρลgε Tabacco ツჩჩტ
30
Reputation points
commented 2026-08-25T13:32:46.27+00:00
Carl-L
20,645
Reputation points Microsoft External Staff
Moderator