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1 answer

How do I change my location on the outlook mobile app?

Hi guys, I'm brand new to outlook (wow it's not an easy system to use is it?) and each time I add a calendar event using the outlook IOS app my location comes up around 14,000 kms away from my actual location. I've looked at the desktop app settings, and…

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Scott Perry 0

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Scott Perry 0

3 answers

outlook classic not synching with outlook for ios

I recently purchased a computer and had synched my new outlook with my yahoo email and outlook for ios. it stopped synching early this morning. i connected with online microsoft support and they downloaded outlook classic which is now synching with my…

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scott yancey 0

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Hornblower409 13,475

1 answer

Request for help concerning possibly deleted account

Dear all, It has recently come to my attention that my second outlook account has been possibly deleted without any heads up and now I urgently need access to this mailbox again. I have honestly tried to find the answer in the self-helping page, but…

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Moira 0

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Robert Sparnaaij [MVP] 18,396 MVP Volunteer Moderator

2 answers

I was hacked so changed my password but now cannot receive emails.

My hotmail account was hacked so I changed the password and now am unable to receive emails (inbox). Outbox is working.

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Susan Swainson 0

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John Jefferson Doyon 84,280 Independent Advisor

3 answers

Can't sign in to the Outlook mobile app

I’m unable to sign in to the Microsoft Outlook mobile app. Each time I try to log in, the app shows an error message - Something went wrong. [4vlpo]

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Rana, Abhishek 0

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Hornblower409 13,475

1 answer

Subscription billing

I received email v about expired service. Is this a legitimate email? I’ve never had a subscription

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Sandy S 20

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Sandy S 20

2 answers

Not able to sign in to outlook

When I try to sign in, I always end up at the same place. I have to give the last 4 digits of my phone number to get a code. I am then told that this method is not working. No matter which approach I try I reach the same point.

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d bell 0

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GsN5034 - IA 75,585 Independent Advisor

1 answer

Gmail sync issue

Outlook for iOS/iPadOS stopped syncing one of my Gmail accounts. Another Gmail account works normally in the same Outlook app. Gmail itself works normally. I removed the affected Gmail account from Outlook and now cannot add it back. Google OAuth…

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Bret C 0

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Chloe-V 12,020 Microsoft External Staff Moderator

1 answer

Waiting on a response on an appeal??

I submitted an appeal about an account restriction over two weeks ago and I have had any response at all. This appeal is to appeal the original decision. Is there anybody how has dealt with a similar situation? I still don’t know what my account was…

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Christopher Lyon 0

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Abinesh Magudeeswaran 90 Student Ambassador

1 answer

Not receiving any emails!

I have not received any emails since Friday 21st August 2026! cannot connect to server keeps appearing.

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Darron Eales 0

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TaoLi 107.4K Independent Advisor

2 answers

Access email account

Hi. I’ve changed my phone, and it seems to have logged me out of my second outlook account. It’s saying it needs a verification code via an email linked to the account. The email linked is no longer active so I cannot get this verified. I’ve tried the…

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Paige Butchard 0

edited an answer

Hornblower409 13,475

1 answer

Can’t receive emails on my phone or sign in

Can’t receive emails on my outlook app on my phone can’t sign in to Microsoft or change password can receive emails on my laptop on a broker but not on my phone can’t use my authenticator can’t sign in to Microsoft Moved from: Microsoft Security |…

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Marina Dean 0

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Victor1-V 12,675 Microsoft External Staff Moderator

1 answer

Problem installing legacy iCloud account on outlook.

I have a legacy iCloud account with @mac.com, @me.com and @icloud.com aliases. The primary Apple Account address is @mac.com. iCloud Mail works normally in the browser. Outlook recognises the account as iCloud and redirects me to Apple's login. Apple…

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David Horne 0

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Victor1-V 12,675 Microsoft External Staff Moderator

1 answer

Fehlermeldung 9hehw

ich scheitere daran, icloud calendar sauber in meinen outlook auf mac (iphone und macbook) zu installieren. alle massnahmen (löschen der zertifkate im schlüsselbund, etc.) scheitern. es kommt immer wieder die fehlermeldung

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Mathias Moor 0

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Victor1-V 12,675 Microsoft External Staff Moderator

1 answer

Outlook Mobile App icon badge "Subscription has expired"

Hi, This is more a complaint than a technical issue. I use Outlook on mobile (android) and desktop (Win 11). I have a Hotmail account which I have done so for over two decades. No major issues until recently. I had a Microsoft 365 account, which I…

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James Bacon 0

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James Bacon 0

2 answers

How do I remove this line in my Outlook emails?

Got a new iPhone and it is synched with my iPad Pro (3rd gen.) However, in my Outlook email only on the iPad, not the phone, every email has in the “CC/BCC” line an Outlook email address. How do I remove that? Thanks in advance.

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Matthew 25

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Matthew 25

2 answers

i phone 17 pro wont accept or send my outlook mail.

iphone 17 pro How to fix emails send and receive on new iphone 17 pro I cannot get emails accounts on my new Iphone 17 pro

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C. Matthew Peterson 0

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Ian-T 9,605 Microsoft External Staff Moderator

1 answer

Will the Outlook for iOS on my iPhone 13 continue to work when iOS 27 arrives soon or with a future iOS 28?

My iPhone is Set to auto upgrade everything (iOS and apps) and I just got a notice that it upgraded to iOS 26.2 which it said is a preparation for the soon to come iOS 27. I've been messed up by this deal before when my iPhone 8 could no longer upgrade…

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Jeff Davis 70

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Marcin Policht 104.4K MVP Volunteer Moderator

1 answer

lost contact

I had iCloud and Gmail contacts working normally. Outlook Contacts was disabled. When I enabled Outlook Contacts, signed in, and completed authentication, a large number of contacts disappeared immediately from my iPhone. I did not delete them manually.…

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mohamad kabtoul 0

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Chloe-V 12,020 Microsoft External Staff Moderator

1 answer

Multiple Devices with Outlook Subfolders

I am having an issue where I move emails into subfolders. A moment later, they show back up in the inbox. FYI, I have Outlook running as an app with matching layouts (inbox and sub files the same on all devices) on three devices - My Windows laptop,…

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Tim Kunze 0

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Chloe-V 12,020 Microsoft External Staff Moderator

Outlook | Outlook for mobile | Outlook for iOS | For home

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3,012 questions with Outlook | Outlook for mobile | Outlook for iOS | For home tags

How do I change my location on the outlook mobile app?

outlook classic not synching with outlook for ios

Request for help concerning possibly deleted account

I was hacked so changed my password but now cannot receive emails.

Can't sign in to the Outlook mobile app

Subscription billing

Not able to sign in to outlook

Gmail sync issue

Waiting on a response on an appeal??

Not receiving any emails!

Access email account

Can’t receive emails on my phone or sign in

Problem installing legacy iCloud account on outlook.

Fehlermeldung 9hehw

Outlook Mobile App icon badge "Subscription has expired"

How do I remove this line in my Outlook emails?

i phone 17 pro wont accept or send my outlook mail.

Will the Outlook for iOS on my iPhone 13 continue to work when iOS 27 arrives soon or with a future iOS 28?

lost contact

Multiple Devices with Outlook Subfolders