620 questions with Microsoft 365 and Office | OneNote | For home | Android tags

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1 answer

Error page when trying to login to sync notes on OneNote Android app + 404 support page

Hi, I have a bug on my OneNote app, specifically on my Android Google Pixel 9 (up to date). I have a popup at the top of my notes asking to login to sync my notes, but when I attempt to press the button to login, a new page appears that says…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-27T03:58:22.1666667+00:00
Em FG 0 Reputation points
answered 2026-08-27T03:58:41.63+00:00

AI answer

2 answers

OneNote Data Loss and Missing Pages After Sync Issue

Hello Microsoft Support, I am experiencing a serious issue with OneNote and I need your assistance. A few days ago, I was unable to sign in normally to my Microsoft account. My password was not accepted, and I had to verify my account using a code sent…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-07-31T04:35:32.4+00:00
javad 0 Reputation points
commented 2026-08-24T00:32:29.3466667+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
1 answer

OneNote Android can't open notebook that works fine on web

Notebook opens and syncs correctly on OneNote for the web (onenote.com) — confirmed on both PC and phone browsers. However, the same notebook fails to open on OneNote native app on multiple different Android devices (fresh installs, different accounts…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-07-29T14:06:01.04+00:00
Trung Hoàng 0 Reputation points
commented 2026-07-30T23:33:37.62+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
1 answer

How to restore accidentally deleted stickey OneNote sticky notes

On my Android phone, I use sticky notes frequently, and app was open on the tile I was previously using while I wasn't paying attention. When I looked at my phone again, I noticed all the data was gone except for the single digit character I accidentally…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-07-30T18:39:06.2333333+00:00
Yvonne Husband 0 Reputation points
answered 2026-07-30T19:18:48.9866667+00:00
Jeronimo Fuerte 45,305 Reputation points Independent Advisor
1 answer

Issue with physical keyboard input on Android – first character moves to end of line

I am experiencing a consistent input issue when using OneNote on my Android tablet with a physical keyboard (Lenovo IdeaTab TB336FU with its compatible keyboard). When I press Enter to start a new line and begin typing, the first character I type is…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-28T17:28:02.61+00:00
kl 5 Reputation points
edited a comment 2026-07-19T08:06:07.0333333+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer

OneNote sections empty

When i log into my onenote app on my phone the sections are empty. I don't see the years of note i have added to this notebook. I also trying viewing it on a desktop and I keep getting a technical error.

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-07-08T01:57:23.31+00:00
Tamara T 0 Reputation points
commented 2026-07-09T06:52:53.8266667+00:00
Kai-H 25,260 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Onenote for Android not updating "Recent pages" but still syncs pages

My "Recent pages" tab stopped updating sometime in mid 2025, despite the actual pages and content of my notebooks otherwise syncing normally. The sorting functions work normally, except they pretend that no pages newer than 2025 exists in my…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-21T02:53:42.4433333+00:00
Caleb 20 Reputation points
commented 2026-06-22T23:30:51.65+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Android Onenote app recent pages is not updating

Note: my changes ARE syncing correctly! However, when a change is made to a page, that page does not appear at the top of recent pages when sorted by modified date.

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-04T15:45:15.5433333+00:00
Phrandalf the Grey 25 Reputation points
commented 2026-06-21T02:38:56.42+00:00
Caleb 20 Reputation points
1 answer

Páginas do One Note perdidas.

Depois de sincronisar o app do meu desktop, as páginas salvas no meu app do tablet foram perdidas. Já procurei nas pastas do Onedrive no tablet e sempre abre o caderno sem as páginas anteriores.

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-09T15:55:48.0133333+00:00
Bruno Cavalheiro 0 Reputation points
commented 2026-06-15T07:54:52.93+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

OneNote on my Android phone is completely read only and none of the official MS help pages have given me a solution that works.

I keep a lot of information on OneNote and some of it needs editing to keep it up to date. Recently I have found that ALL the pages on my phone are read only so I have to use my laptop to edit anything, and then I discovered that nothing is syncing. I…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-13T19:06:07.3966667+00:00
Lee Fergusson 20 Reputation points
commented 2026-06-15T06:23:34.63+00:00
Kai-H 25,260 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 installation on a Samsung Z Flip 7

I purchased Microsoft 365 but I need help loading OneNote on my Samsung Z Flip 7.

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-13T20:10:22.5833333+00:00
Jim Maddock 0 Reputation points
answered 2026-06-13T20:49:27.43+00:00
Diana Mariz 10,790 Reputation points Independent Advisor
2 answers

telepone support for people who are marginalised and digitla exclued with dyslexia

Dear Microsoft Support, I am experiencing ongoing problems accessing my Microsoft 365 account and OneDrive on a new laptop. I can still access my account successfully on my Microsoft Surface Go laptop, but I cannot access either Microsoft 365 or OneDrive…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-18T20:10:07.9766667+00:00
fiona savage 0 Reputation points
answered 2026-05-27T07:45:11.6966667+00:00
fiona savage 0 Reputation points
2 answers

Microsoft Onenote taking forever to login on my boox device

My device is a BOOX Note Air 5 I didn't have any problems downloading Microsoft OneNote from Google play , however when I login the screen freezes forever and this rectangle box appears I've tried everything, I reinstalled the app,updated my device, I…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-25T11:39:45.3666667+00:00
Fatmah albagshi 0 Reputation points
commented 2026-05-27T06:46:00.59+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer

Cannot open my notes on onenote

I try opening my notes on Onenote but it keep popping up a window that says that "This page has been moved, deleted or you may have insufficient permissions to access it. Would you like to remove the preview card from home?" I previously had…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-22T17:04:48.3233333+00:00
mike lim 0 Reputation points
commented 2026-05-23T20:19:40.5333333+00:00
Katerina-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers

Can't transfer One Note into my new account

Error Code in One Note and stating that I am not a licensed user of my account

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-18T21:37:54.61+00:00
Robert Baker 0 Reputation points
commented 2026-05-18T22:25:13.7633333+00:00
John Jefferson Doyon 84,190 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Onenote synch

I have One note on My Win 010 desktop, Win 11 Tablet and Android phone. It seems that on my phone, it is not in sync with the other devices. What can I do about this? My concern is that if I simply force a sync with the phone that I will lose the more up…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-15T11:31:13.77+00:00
Tim Gosling 40 Reputation points
answered 2026-05-15T11:48:02.5966667+00:00
Tim Gosling 40 Reputation points
2 answers

Notebook contents were gone after renaming the Notebook. How to recover it?

I've just installed OneNote on Android. After opening it, I logged in and renamed the notebook on Android. After renaming, the notebook contents became inaccessible on all devices. I can't find it anywhere anymore. It's also not in the recycle bins. How…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-05-07T16:35:14.6533333+00:00
Jim A 0 Reputation points
commented 2026-05-08T19:53:42.4566667+00:00
Katerina-N 9,285 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

MS Office 365 apps not syncing to phone

M365 office apps do not sync on samsung s24+. All had been working and stopped abruptly when trying to sync ONENOTE list. Tried uninstalling and reinstalling and no luck. emptied cache on each app. Suggestions please.

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-04-08T20:30:39.99+00:00
Ted Sr. Wickman 20 Reputation points
commented 2026-05-08T01:08:11.0066667+00:00
Sylvie S 0 Reputation points
2 answers One of the answers was accepted by the question author.

A bug in the OneNote app for Android

A bug recently appeared in the OneNote app for Android (Samsung S25 Ultra). When using a stylus, OneNote doesn't allow you to zoom in and out with your fingers. Swiping your finger causes the app to draw instead of moving the canvas. How can I fix this?

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-01-29T09:19:51.39+00:00
Sergey 40 Reputation points
commented 2026-05-06T14:59:13.2233333+00:00
Ido G 0 Reputation points
2 answers

How to syn Onenote from android phone to the web?

My Android phone's OneNote is under read mode and not synced to the Microsoft 365 web OneNote. How to solve this problem?

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-04-30T06:42:54.95+00:00
Jennifer Geok 0 Reputation points
commented 2026-05-04T23:34:02.87+00:00
Katerina-N 9,285 Reputation points Microsoft External Staff Moderator