574 questions with Microsoft 365 and Office | OneDrive | Other | Other tags

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2 answers

Cant log into my One Drive

I am unable to log into one drive. I was working on a document and everything just shut down. I think I was hacked. Also, I've downloaded MS Office but some parts don't work right. I just want to log into my one drive and I cant. Please help

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-27T00:20:01.9433333+00:00
April Dahlgren 0 Reputation points
edited an answer 2026-08-27T01:50:16.06+00:00
GsN5034 - IA 75,505 Reputation points Independent Advisor
1 answer

Word files in Microsoft one drive do not open

Good evening, Since yesterday I am experiencing issues in opening word files saved in Microsoft one drive in my Chromebook Lenovo. When I click to open them, a blank page appears and the file does not open. I have desintalled and reinstalled Microsoft…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-26T15:35:17.3533333+00:00
Giovanna Giglio 0 Reputation points
answered 2026-08-26T18:20:51.89+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
1 answer

OneDrive Embeded View - error with "odsp.react.lib"

Hi! For a few days now we are unable to view any document in Embeded View. The EmbedView's RequireJS configuration references odsp.react.lib-f74dfea2, but the CDN returns 404 error…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-24T11:35:55.26+00:00
Sławomir Poprawa 5 Reputation points
commented 2026-08-26T14:12:46.1733333+00:00
Sławomir Poprawa 5 Reputation points
2 answers

one drive shared files

why can't I see the shared files from one drive again why can't I see the shared files from one drive and yet again why can't I see the shared files from one drive and one more time why can't I see the shared files from one drive

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-25T12:56:41.9633333+00:00
Roger Khoury 0 Reputation points
answered 2026-08-26T07:58:57.8866667+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive Shared folder access denied error

Hi ! I am using OneDrive, but when I open a shared folder, I see an 'Access Denied' error. Please help me solve it Thanks !!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-20T15:31:54.36+00:00
Sibtain Azhar 0 Reputation points
answered 2026-08-21T16:13:43.8233333+00:00
TaoLi 107.4K Reputation points Independent Advisor
1 answer

One drive keeps signing me into new account can’t access old

I used my other email address as a recovery email for my one drive account and my new email for my old account now I can’t access my old account information eg photos and documents as it keeps opening the new account. My computer is coming up with my old…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-18T04:15:49.71+00:00
Jenny Jeffery 0 Reputation points
commented 2026-08-20T13:45:47.9866667+00:00
Vikki-T 8,960 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft One Drive Access Denied

I was trying to upload a file for work purpose until suddenly the account got blocked. any idea why is this happening? I was able to recover the account but access to One Drive is denied. Thank you, need help!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-20T10:03:56.3833333+00:00
Erwin Sukamto 0 Reputation points
answered 2026-08-20T10:38:53.0533333+00:00
Nathan R 745 Reputation points Independent Advisor
2 answers

el buscador de onedrive en la nubre no localiza archivos ni carpeta

Abri una nueva cuenta de office365 , y pase los archivos de mi anterior onedrive al nuevo one drive de la nueva cuenta. Pero el buscador no encuentra los archivos . Estan , pero el buscador no los encuentra. Gracias por echarme una mano

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-14T06:50:18.1766667+00:00
Jose Luis Gutierrez Medina 0 Reputation points
commented 2026-08-20T06:21:16.8466667+00:00
Ian-T 9,605 Reputation points Microsoft External Staff Moderator
3 answers

yesterday I was working to to remove all files from onedrive

I want to upload an image of how far along I am. Please help me complete this action.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-16T21:29:35.7033333+00:00
Steven Parker Burns 0 Reputation points
commented 2026-08-19T01:41:58.6766667+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
1 answer

link issue wiht one drive shared video

If this problem persists, contact your support team and include these technical details: Correlation ID: [Moderator Note: Personal Info Removed] Date and Time: 8/10/2026 11:15:38 AM URL:…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T18:34:50.1533333+00:00
Pablo Morf 0 Reputation points
commented 2026-08-13T23:41:01.0733333+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
2 answers

I cannot sign into either my personal, nor my work one drive accounts

I cannot sign into either my personal one drive not my work one drive.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-12T20:04:52.1033333+00:00
Bryon Spicci 0 Reputation points
answered 2026-08-12T20:44:43.3366667+00:00
John Jefferson Doyon 84,190 Reputation points Independent Advisor
1 answer

One Drive at max storage on the pop up but says im only at 0.1/5gb

My OneDrive storage is all messed up. One Drive at max storage on the pop up but says im only at 0.1/5gb

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-12T19:48:31.3733333+00:00
Ashriel Morris 0 Reputation points
commented 2026-08-12T20:27:34.13+00:00
John Jefferson Doyon 84,190 Reputation points Independent Advisor
4 answers

Why can't I access file in the cloud?

I have a lot of files stored in the cloud that I can't access. How do I retrieve them?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-06-24T20:26:52.6866667+00:00
Bluesilver 0 Reputation points
answered 2026-08-11T07:54:14.7766667+00:00
Dr Timothy Roy Garnett 0 Reputation points
1 answer

Subject: URGENT – OneDrive Index Layer Corruption, Multiple File Loss, Four Unanswered Recovery Requests (Formal Escalation)

To Microsoft OneDrive Support Team, This is a formal escalation regarding a severe OneDrive failure that has caused multiple file losses, four unanswered support requests, and major disruption to my work. 1. Timeline --PII REMOVED-- Four support cases…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T07:50:57.1733333+00:00
Charlie Szeto 0 Reputation points
answered 2026-08-10T17:44:13.1066667+00:00
Lucus-V 11,190 Reputation points Microsoft External Staff Moderator
2 answers

my personal vault is not accessible or visible in onedrive

personal vault is not accessible or visible in onedrive

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-09T14:24:58.15+00:00
steve ferris 0 Reputation points
answered 2026-08-10T09:18:13.2266667+00:00
GsN5034 - IA 75,505 Reputation points Independent Advisor
2 answers

cant access onedrive

trying to access onedrive and its constantly loading

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-10T07:38:01.81+00:00
Harry Bavin 0 Reputation points
answered 2026-08-10T08:15:48.7633333+00:00
Estrella721 45,305 Reputation points Independent Advisor
2 answers

I need to get older photos

Hello Microsoft Support, 2 to 3 months ago, my brother accidentally deleted files from this PC and from OneDrive. I need to recover only photos from those deleted files. There are nearly 500 photos. I am using a free OneDrive 5GB account, so I cannot…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-06T15:59:07.3066667+00:00
Induwara Nirmal 0 Reputation points
answered 2026-08-06T16:43:44.45+00:00
GsN5034 - IA 75,505 Reputation points Independent Advisor
1 answer

Gaining access to archives one drive doc?

How do I gain access to an archived One Drive doc due to loss of license?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-05T23:04:05.1833333+00:00
Brian Weber 0 Reputation points
answered 2026-08-06T03:45:09.2333333+00:00
Jeronimo Fuerte 45,305 Reputation points Independent Advisor
1 answer

Need help with one drive

Need help with one drive data backup Need a person to talk to or chat. Please help

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-01T17:09:06.78+00:00
David Wolff 0 Reputation points
commented 2026-08-01T20:56:53.62+00:00
John Jefferson Doyon 84,190 Reputation points Independent Advisor
1 answer

Syncing Error

Syncing Error coming on drive my device @microsoft365

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-07-31T04:22:19.3566667+00:00
poojithkumar reddy 0 Reputation points
answered 2026-07-31T05:14:28.41+00:00
SD - IA 177.7K Reputation points Independent Advisor