22,013 questions
22,013 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
2 answers
One of the answers was accepted by the question author.
My account has been hacked and language changed
My account has been hacked and the language changed to Vietnamese I have tried to change the language setting but cannot change it back. I am trying to do this on my iPhone as I cannot log into my email account any other way
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
2 answers
How can I STOP generated DRAFT EMAIL
How to stop hacker who got access to my email, ad I can't stop him.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-06T06:55:12.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
S F1
0
Reputation points
answered 2026-05-06T07:32:25.2066667+00:00
Ferdinand Nanalig
29,195
Reputation points
Independent Advisor
2 answers
Compromised Account: Security info changed by hacker, need manual verification and recovery
Issue Summary: I am unable to log in to my primary Microsoft account because a hacker gained access and changed my security info (recovery email). Current Situation: I still know my password, but I cannot complete the login process because it requires…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 40%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
1 answer
My personal Outlook has been hacked & the menu bar is now in a foreign language...
I had some alerts for unusual activity & my account had some attempted sign in's in Latvia & somewhere else. I reported these as unusual activity. I'm in the UK. The next morning I've signed into Outlook & the menu bar on the left for my…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T10:32:13.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 65%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pauline Jones
0
Reputation points
edited an answer 2026-05-06T04:31:10.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
7,815
Reputation points Microsoft External Staff
Moderator
2 answers
Forgot email but have access to recovery email
Hello! I'm trying to regain access to an email I no longer remember the full username of. I have access to the recovery email, and know a transaction used with said email along with the card used with it. I’m not sure if I remember the password exactly…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-06T02:46:28.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ally Moore
0
Reputation points
commented 2026-05-06T04:25:46.7333333+00:00
Ally Moore
0
Reputation points
2 answers
How to change my phone number currently listed on file
My current phone number is a landline and cannot receive codes by text. When I try to update my profile, it attempts to send a text to my landline, which does not work. How can I update my account with my cellphone number which can receive texts, and…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-04T22:12:18.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Robert Klugman
0
Reputation points
commented 2026-05-06T04:16:40.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
1 answer
My Outlook.com account has been hacked, the inbox is flooded with malware mails
My mail account has been hacked, the inbox is flooded with malware mails and many of my mails have been removed. How can I restore the mailbox to its old state? I have looked at the deleted mail folder, looking for restoring mails, but five years of…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-04T19:23:26.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Spahr
0
Reputation points
commented 2026-05-06T04:16:07.5366667+00:00
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
1 answer
Someone is hacking my account
Please can someone call me back regarding hacking of my account. I am worried they have my financial . I need information on whether I need to delete my whole account? Please can someone get in touch with me ASAP. Telephone number -removed for ptivacy-
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-04T13:31:04.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 36%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Clare Simper
0
Reputation points
commented 2026-05-06T04:15:24.8866667+00:00
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to delete/update my backup/old email address?
Hello, I have searched all over Microsoft website, but could not find any option or a clue. How to delete/update my backup/old email address? Any help in resolving this issue is appreciated! Best, [PII: Removed]
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
1 answer
my account has been hacked
hi.my account has been stolen, the hacker has changed the phone nubmer, email and password on said account. they have also enabled 2FA. when i contact microsoft support and fill in my account details like the xbox gamertag the xbox serial number they…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T16:37:39.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
daniel dytrych
0
Reputation points
edited an answer 2026-05-06T02:36:31.43+00:00
Winnie-B
7,600
Reputation points Microsoft External Staff
Moderator
1 answer
Permanently locked out of my account after recovering
Hi, I’m hoping someone can help me out with my situation. A while back I fell for a phishing scam which led to my main Microsoft account being compromised. I submitted a recovery form to get it back, followed by what I believe was an escalation form…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-06T01:14:21.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECU%3C/text%3E%3C/svg%3E)
Cristian U
0
Reputation points
answered 2026-05-06T01:14:37.4+00:00
Q&A Assist
1 answer
Existiert die Email-Adresse: ******@outlook.com
Hallo liebes Microsoft-Team, ich habe eine Email von einer Adresse erhalten, die ich nicht verifizieren kann und möchte wissen, ob diese wirklich existiert oder ein fake ist. ******@outlook.com LG Eva Beecker
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T19:52:00.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 28.000000000000004%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eva Beecker
0
Reputation points
answered 2026-05-05T20:36:00.38+00:00
EmilyS726
228.2K
Reputation points
Independent Advisor
3 answers
Junk emails with mulitple domains
Hundreds of junk emails are being sent by domains that change constantly, how do I stop this without constantly reporting as phishing? There is no function to use wildcards or IP blocks and prevent 100% of these junk / spam / phishing emails from being…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T16:41:00.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 97%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
ndunn
0
Reputation points
answered 2026-05-05T20:26:32.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
25,040
Reputation points
Independent Advisor
3 answers
Every time i try to sign in with password i'm not recognized
for the past week i try to sign in with my password I get this message. I know my password is correct and if I'm now PAYING for MSN membership i would like to know why i have to jump through hoops just to access my email!
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T17:37:37.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 39%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jarmilla Baker
0
Reputation points
answered 2026-05-05T19:39:21.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
40,735
Reputation points
Independent Advisor
2 answers
Change email for password resets
I would like to change the email associated with password resets on my msn account. Right now, it's a work email address I can no longer access and it needs to be updated
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T17:53:39.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ed Osowski
0
Reputation points
commented 2026-05-05T18:50:06.14+00:00
John Jefferson Doyon
67,930
Reputation points
Independent Advisor
1 answer
my email has been hacked. it has the language changed
My email has been hacked and the language changed. i havent received any emails for a couple of days. also the top right symbol has also changed from my initials to the same initials but the opposite way round. i have logged out of all devises and…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T17:06:29.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jane Moore
0
Reputation points
commented 2026-05-05T18:31:09.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
81,030
Reputation points
Volunteer Moderator
2 answers
Forgot my Outlook email how can i recover it
hey reader actually i have forgotten my email of outlook when i am trying to recover my email for security purpose it is not showing 5 words of that email and that 5 words are important to complete that email and login to it can you please reslove my…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T11:38:08.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 9%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sarvagya Narayan Nema
0
Reputation points
edited the question 2026-05-05T17:40:59.5+00:00
Gérard Oomens
122K
Reputation points
Volunteer Moderator
2 answers
how can i speak to someone
my email has been hacked i need to speak to someone
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T17:09:04.4266667+00:00
Jane Moore
0
Reputation points
commented 2026-05-05T18:28:03.8533333+00:00
simo-k
81,030
Reputation points
Volunteer Moderator
2 answers
account hacked
My email account has been hacked. need to speak to someone
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T17:25:49.9966667+00:00
Jane Moore
0
Reputation points
commented 2026-05-05T18:27:58.5633333+00:00
simo-k
81,030
Reputation points
Volunteer Moderator
1 answer
Unusual Activity on Old Email, Cannot Sign in
I have a Microsoft account linked to an email I haven't used in nearly 10 years (not the one I'm using to ask this question). My current personal email is linked to it as a recovery, or at the very least, my current personal email is where security…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-05T18:10:57.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Saper, Rebecca
0
Reputation points
answered 2026-05-05T18:11:13.3766667+00:00
Q&A Assist