Registering devices with Intune for management and policy enforcement
Graph API for importDeviceIdentityList is not working
I have an application which queries POST /deviceManagement/importedDeviceIdentities/importDeviceIdentityList API to import device list to Intune. I have given all the right permission as mentioned in the documentation. I am able to fetch access Token but…
Microsoft Security | Intune | Enrollment
Can’t using another method for MFA verification
I’m Global Administrator, I Lost Microsoft Authenticator after changing phones. trying another method using SMS but still have error. //quote Error Code: 399287 //unquote Need Data Protection / Tenant Recovery team to reset MFA/Security
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can't sign in authenticator after changing phone
hi i change my phone and i cannot sign in another account because i require authenticator from my old phone which i cannot access anymore. i also cannot get call or text because of error Error Code: 399287 Request Id:…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Compromised/Spoofed Microsoft 365 Account – Unauthorized Outbound Mail Activity & Mobile Sign-in Block
Hello, I am reporting a suspected security incident on my Microsoft 365 account. Below is a clear timeline of events, along with the actions I have already taken. Account: ******@adeptek.com.tr Timeline: Tuesday evening: I noticed a large number of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I can't sign in to the authenticator app
I have problems with the multi-factor authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Could you please help me detect any error regarding downloading Symantec DLP from the company portal?
Hello, I'm trying to download Symantec DLP from the company portal, and it's been stuck on 'downloading' for about a week. ID : ******@asml.com Could you please help me check if there's any error on the portal and complete installing the…
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
AI answer
SCCM collection query to get Software inventory failed devices
Hello Team, Please share the SCCM collection query to get Software inventory failed devices
Microsoft Security | Intune | Configuration Manager | Other
Other Configuration Manager-related features and issues
Test entra group invalid error
Test entra group invalid error, getting forbidden error
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
EntraID error 70003
Hi All, As far as I understand this may happen because a device is found stale. As I understand a device is found stale if no activity is detected within 180 days. However, users regularly use devices so not sure why all of a sudden devices found…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am unable to login to azure after I changed MFA to SMS
Hello : A few days ago, I changed MFA to use a china SMS method. Now I am unable to login azure anymore because SMS error when I am trying to ge a MFA SMS code. Error Flag: Error Code: 399287 Request Id: 0e3717e3-7d3a-4304-9eee-725d06271200 Correlation…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Graph API Access to Transcripts Stopped Working After July 31, 2026 Policy Changes
Dear Teams, We are experiencing an issue with our application after the transcript access policy changes that took effect on July 31, 2026. Previously, our application was able to retrieve Microsoft Teams meeting transcripts successfully through…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Locked out of my Azure Account
Recently purchased a new phone and installed Microsoft Authenticator app on it (don't have access to the old pone anymore). I am trying to use my regular email to login to Azure portal but it asks the authentication code which does not show up in the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
URGENT: Blocked Tenant Due to Billing Loop — DPT and Billing Teams Dropping Hand-offs (Ticket #2608250040010635)
Our primary production tenant has been suspended due to an outstanding invoice. Because the tenant is in a deactivated/deauthenticated state, the Data Protection Team (DPT) cannot verify our identity and tells us to speak to Billing. However, the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Authenticator app
Having problems logging in with my Authenticator, recently upgraded a device and now both aren’t working on my old device and new one and it’s locked me out. How can I access my work emails and email without it??
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
can't sign in azure portal
It doesn't let me log in to Azure, it goes into a loop, asks me for a code, doesn't send me to my authenticator, I can't sign in
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can't login my number changed
I can't login or use verification code because I don't have the same phone
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Não consigo acessar meu e-mail profissional.
Boa noite, Quando tento acessar pelo computador, pede para verificar pelo Authenticator no celular. Mas, quando vou entrar no Authenticator, pede também para verificar pelo Authenticator! O que eu faço? Agradeço pela ajuda. Maitê Iatzac Pinheiro.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Global Admin getting "Insufficient Privileges" on guest invitation after bulk invite (Free Tier)
Hi team, I am a Global Administrator on a free Microsoft Entra ID tenant. I recently attempted a bulk invitation of 11 external users for a legitimate business project. Immediately after, our directory-wide ability to invite guest users was completely…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Update Microsoft Authenticator
I recently got a new phone and do not have access to my Microsoft Authenticator, preventing me from accessing several other apps. How can I update the device?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft 365 Tenant Lockout – Global Administrator MFA Failure
We are locked out of our Microsoft 365 tenant. The Global Administrator password is known and accepted, but MFA / Microsoft Authenticator is no longer working. There is no accessible alternate administrator account and no alternative sign-in method is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access