154 questions
154 questions with Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan tags
1 answer
HOW DO I GET MY CANNON TS3355 TO PRINT A COPY OF A DOCUMENT
I WANT MY CANNON TS 3355 TO PHOTO COPY A DOCUMENT,ALL IT DOES IS PRINT INFO SHEETS
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-26T15:48:52.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
BARRY TAYLOR
0
Reputation points
answered 2026-08-26T20:44:29.06+00:00
Allan Solomon Mejia
6,240
Reputation points
1 answer
Connecting scanner
In my setting my printer is connected to my laptop, which is fine, but the scanner function doesn't appear to be connected?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-24T15:43:56.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Declan Corcoran
0
Reputation points
answered 2026-08-24T16:50:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
2,250
Reputation points
Independent Advisor
2 answers
scanner not connected
Cannot scan any documents. Printing works, but the scanner is not connected
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-23T18:40:23.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nancy Sadowski
0
Reputation points
answered 2026-08-24T02:19:34.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
29,430
Reputation points
Independent Advisor
1 answer
Business Central SaaS & Universal Print
Dear Microsoft Support Team, We are experiencing an issue with Business Central SaaS integrated with Microsoft Universal Print involving three users: Person E Person D Person M The printer was originally configured through Person E's Universal Print…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-03T09:56:09.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 98%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Thierry Fanchette
0
Reputation points
commented 2026-08-21T07:34:07.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Thierry Fanchette
0
Reputation points
2 answers
How to send Print to: HP Envy Inspire 7900e all-in-One Printer Series, in lue of it going to PDF
When I click on Print , how can I send the material to my Computer: HP Envy Inspire series 7900e all in one Priner series, instead of it going to a pdf ?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-17T18:41:15.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Doretha Carson
0
Reputation points
answered 2026-08-18T06:03:53.9333333+00:00
Harry Phan
29,430
Reputation points
Independent Advisor
1 answer
How to Set the Page Size in Windows Fax and Scan
I am using the built-in scan application. I press the NEW scan button and get the New Scan popup page. It has a place for the page size. Unfortunately, it is grayed out. How do I set the page size to 8.5x11?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-15T18:03:51.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 53%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stewart Berman
21
Reputation points
answered 2026-08-15T20:36:21.94+00:00
Allan Solomon Mejia
6,240
Reputation points
1 answer
Not able to do Profile printing
I cannot print a tax return in profile in order to send it out to clients. Is there a workaround to this problem?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-07T02:44:36.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 80%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Promise Sanipe
0
Reputation points
answered 2026-08-11T07:09:31.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
985
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 Printers Disappearing
I have a user who has a Dell Optiplex running WIN 11 Pro 24h2. The computer is on a AD domain and it has two printers connected to it. One is connected by USB and the other one is connected by IP. We use Chrome as the default browser for email,…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
how to see ink levels on epson l3250?
the tank doesnt show where my ink is at, unlike before that we can clearly see it. now we cant see through. and i cant find it on my laptop too.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-28T17:02:23.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ellaine
0
Reputation points
edited an answer 2026-07-30T05:25:54.3466667+00:00
Daphne Huynh (WICLOUD CORPORATION)
985
Reputation points Microsoft External Staff
Moderator
1 answer
How to scan a document for email.
I have an Epson 3850 printer and I would like to know how to scan a document
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-27T18:45:25.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Janet Thompson
0
Reputation points
answered 2026-07-27T22:36:28.3333333+00:00
Bulldog
4,040
Reputation points
3 answers
0x800f0922，Microsoft Print to PDF Missing，Win11 24H2
1，run optionalfeatures.exe，Failed 2，Manually add a printer driver，Failed 3，run Command ，Failed sfc /scannow dism /online /cleanup-image /restorehealth Disable-WindowsOptionalFeature -Online -FeatureName Printing-PrintToPDFServices-Features …
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-14T08:41:49.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BW
0
Reputation points
recommended 2026-07-23T12:08:35.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
Compatible Printers and Scanners
Ever since I upgraded my Surface, I have had nothing but problems with connecting printers and scanners to it. After some research, I found out it is because the processor on the Surface I purchased isn't compatible with most printers and scanners. Does…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-16T14:03:48.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Susan
0
Reputation points
answered 2026-07-16T14:52:37.1833333+00:00
Pavle Peković
6,650
Reputation points
Volunteer Moderator
1 answer
the scanned document has no data
i scanned a document but when i try to attach it to an email there is no data
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-09T17:49:56.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Helen Spivey
0
Reputation points
answered 2026-07-09T18:32:15.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tracy Le
10,970
Reputation points
Independent Advisor
1 answer
Can I scan a document from my Epson printer to my computer without a USB connection
I want to scan a document from my Epson ET-2800 printer to this laptop. Do I need a USB connection or can it be done via bluetooth?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-06T23:07:36.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Clinton
0
Reputation points
answered 2026-07-07T00:50:35.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
24,550
Reputation points
Independent Advisor
2 answers
Issue with printing
Said color cartridge empty but after I changed it, still wouldn't print from scanner
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-07-02T19:43:53.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alma Wiles
0
Reputation points
answered 2026-07-06T06:18:51.52+00:00
Jason Nguyen Tran
24,550
Reputation points
Independent Advisor
2 answers
MESSAGING CERTIFICATIONS - PRINTING OPTIONS
Hi, I'd like to know if the format or system regarding messaging certifications, specifically the printing options, has changed between January 1st 2021 and January 1st 2026, in case there were updates, please make sure to detail the new features or…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-06-28T17:53:24.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
JUAN CAMILO TOLOZA TOLOZA
0
Reputation points
answered 2026-06-30T11:29:02.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
12,765
Reputation points
Independent Advisor
2 answers
booklet format back to normal format
we recently added a canon c5860 but its printing the document on printing format by default including the test print could you advice how to change it back to normal
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-06-24T17:12:34.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Alqudah
0
Reputation points
answered 2026-06-26T09:31:26.2233333+00:00
Chen Tran
12,765
Reputation points
Independent Advisor
1 answer
After installing Universal Print, Printers asks to select the paper size and shows the error message "paper size mismatched"
Hi, we just set up Universal Print, and it works fine, but there is a problem. Every time we print, it shows the error on the printer "Paper size mismatched" and we need to select the paper size to print. We double-checked, and everything is…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-02-08T16:41:14.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
Yashar Partovi
0
Reputation points
edited the question 2026-06-24T13:16:54.7533333+00:00
Gérard Oomens
130.1K
Reputation points
Volunteer Moderator
1 answer
Epson Printer Troubleshooting Support
My Epson printer is functioning when prompted to print. However, the pages are coming out blank. When running test pages there is ink, so it does not appear to be an ink issue.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-06-23T11:09:05.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nicoletta Turano
0
Reputation points
answered 2026-06-23T12:08:31.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HLBui
11,095
Reputation points
Independent Advisor
2 answers
On the Google Earth Pro app, print preview fails
Please help me. Let's say someone in my office uses Google Earth Pro daily, ever since the Windows 11 update their print preview has been missing, it just says "This app doesn't support print preview." Our IT company has tried to fix it with…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-06-16T12:25:42.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HJe
0
Reputation points
answered 2026-06-16T12:38:36.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQQ%3C/text%3E%3C/svg%3E)
Quinnie Quoc
11,835
Reputation points
Independent Advisor