Microsoft 365 and Office OneDrive For home Windows

2 answers

2026 May Samsung Gallery is not syncing

Samsung Gallery is set properly to sync and back up to OneDrive, [Moderation note: PII removed]@outlook.com. When tapping Onedrive icon, On is toggled, Sync Now "Last synced 02-17, 6:57pm. I have clicked Sync Now, multiple times, the photos from Feb…

asked

Deb Haug 0

commented

Kai-H 16,355 Microsoft External Staff Moderator

2 answers

Thumbnails for video files do not appear in OneDrive on Windows 11

Issue: In my personal OneDrive on my laptop, thumbnails for most video files (MP4, MOV) are not displayed. It appears that video files starting at around ~250 MB are affected. Smaller video files (< ~250 MB) do seem to generate thumbnails. Thumbnails…

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Stefan Str 10

edited an answer

Kai-H 16,355 Microsoft External Staff Moderator

1 answer

temporary account recovery request

Hello, I am Nadia Putra, the owner of the account ******@inimediakreatif.id. I previously subscribed to OneDrive through someone selling OneDrive accounts. I may have been wrong in doing so because I was not yet able to subscribe to OneDrive officially.…

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nadia putra 0

answered

DaveM121 872.9K Independent Advisor

2 answers

error: "You can't access this item You (@outlook.com) don't have permission to access this item."

access denied to open files from onedrive after account recovery. was having issues with verification process, my attempts were not accepted now logged back in but unable to open or view files. You can't access this item You (@outlook.com) don't have…

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maint ipg 0

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DYARI BARHAM 33,526 Independent Advisor

1 answer

Onedrive files on Inactive Account

For some reason there were two active accounts. One has now been deactivated. Unfortunately that account has all of my onedrive files. How do I move the Inactive onedrive to my active account.

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Brigitte Herdel 0

answered

Gunasekar N 66,000 Independent Advisor

2 answers

How do I take a large amount of files/photos from an external hard drive and move/backup to One Drive?

I have files and photos that I would like to move over to One Drive, please advise how to do this. I have tried but there is a large amount of photos that the drag and drop didn't work well at all.

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Cora H 0

answered

John Jefferson Doyon 67,930 Independent Advisor

3 answers

I can't receive verification emails

I've been sent two documents from two separate sources. When I try to open them I'm asked to verify my email. It says it is sending a code to my email address but the code doesn't arrive. I've check spam,

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John Asika 0

edited an answer

Craig Long 17,825

2 answers

How to check if files saved to Onedrive

I’m locked out of my personal laptop since the Windows 11 update and the (only) bitlocker key associated with my device is not working so looks like only option is to reinstall. Is there a way I can check if my files have automatically saved to…

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PatD 0

answered

John Jefferson Doyon 67,930 Independent Advisor

1 answer

Onedrive is not syncing due to "Not enough Cloud Storage" but my cloud storage is at 9%

My Onedrive won't sync and is giving this error message: However, when I check my account I have only used 9% of my storage. See screenshot below: I've done the following to try and troubleshoot: Shut down my computer and restarted …

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Rich Beart 0

answered

Manoel Barros 18,350 Independent Advisor

2 answers

Please check. You advise I've exceeded storage. Your website shows 0.1gb out of 1TB used?

I paid my subscription £84.99 and I am now being advised I have exceeded my storage level. allowed. On you website it shows I have used 0.1gb out of 1TB. The two don't add up. Please check and advise.

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Jean Billson 0

edited an answer

John Jefferson Doyon 67,930 Independent Advisor

1 answer

Cant install Onedrive

Hi I cant get onedrive installed on my laptop error code 0x80040d13

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Amanda Kealy 0

answered

Ferdinand Nanalig 29,195 Independent Advisor

8 answers

Newly Created .lnk File Types No Longer Syncing to OneDrive

The .lnk file types have always synced to personal OneDrive account associated with my Win 11 desktop when they were created. Starting one day ago newly created .lnk file types have stopped syncing. The new .lnk file Properties->Details tab displays…

asked

Ta Da 40

commented

Harald-René Flasch 0

2 answers

One drive login issue on 2nd laptop

Dear Team I am facing a issue, i can't able to login to one drive on my 2nd laptop. everytime when i login it is loading but didn't logged in

asked

Gulzaib Shoaib 0

edited an answer

Sumit D - IA 167.2K Independent Advisor

2 answers

I have 2 accounts, a free 5 gig one and a paid one drive 1TB. I've tried getting into them so much now that I don't know what user name, password, or pin I have used on either of them. Ideally I would only have the 1 TB account. How do I do it?

I have 2 accounts, a free 5 gig one and a paid one drive 1TB. I've tried getting into them so much now that I don't know what user name, password, or pin I have used on either of them. Ideally I would only have the 1 TB account. How do I do it?

asked

Chris Darling 0

answered

John Jefferson Doyon 67,930 Independent Advisor

1 answer

Error Code: 0x803d0014

Error Code: 0x803d0014 Can't share via onedrive. Why not?

asked

Cynthia Ell 0

answered

John Jefferson Doyon 67,930 Independent Advisor

1 answer

Can't install one drive.

Can't install one drive. Getting error code 0x80070070. How to fix?

asked

Hachacha 20

accepted

Hachacha 20

2 answers

separate desktops for office 365 Family

How can we have separate desk tops for individual users. right now family users cannot save on their own desktops

asked

sam gila 0

answered

John Jefferson Doyon 67,930 Independent Advisor

2 answers

i m unable to signin in onedrive

as i click sign in , in one drive, it shows no internet though my network connection is good. im unable to update my work please help

asked

aparna singh 0

answered

John Jefferson Doyon 67,930 Independent Advisor

2 answers

Request to get back my lost files after update

After the update of my laptop,I lost all my files that were saved . I purchased extra space in onedrive but still am not able to get back my files.

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Aditi Vishwanath 0

answered

John Jefferson Doyon 67,930 Independent Advisor

1 answer

Why is Onedrive so blatlanty bad?

It's really hard for me to understand how can Microsoft do such a pathetic job with Onedrive. I've been both a Mac and Windows users for over two decades, which means I'm pretty good at troubleshooting computers and OSes. In the last ten years I have…

asked

Sebastian Alvarez 36

commented

Rhapsody Condo 0

Microsoft 365 and Office | OneDrive | For home | Windows

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15,306 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

2026 May Samsung Gallery is not syncing

Thumbnails for video files do not appear in OneDrive on Windows 11

temporary account recovery request

error: "You can't access this item You (@outlook.com) don't have permission to access this item."

Onedrive files on Inactive Account

How do I take a large amount of files/photos from an external hard drive and move/backup to One Drive?

I can't receive verification emails

How to check if files saved to Onedrive

Onedrive is not syncing due to "Not enough Cloud Storage" but my cloud storage is at 9%

Please check. You advise I've exceeded storage. Your website shows 0.1gb out of 1TB used?

Cant install Onedrive

Newly Created .lnk File Types No Longer Syncing to OneDrive

One drive login issue on 2nd laptop

I have 2 accounts, a free 5 gig one and a paid one drive 1TB. I've tried getting into them so much now that I don't know what user name, password, or pin I have used on either of them. Ideally I would only have the 1 TB account. How do I do it?

Error Code: 0x803d0014

Can't install one drive.

separate desktops for office 365 Family

i m unable to signin in onedrive

Request to get back my lost files after update

Why is Onedrive so blatlanty bad?