Microsoft 365 and Office OneDrive For home Windows

1 answer

Accidentally deleted files unknowingly stored in OneDrive.

I recently got a new laptop and a short while after setting it up, i had everything that was on the desktop of my PC also placed on the desktop of my laptop. I assumed it was a Microsoft thing and went and deleted the files from the desktop (also…

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Avo 0

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Norah-L 9,570 Microsoft External Staff Moderator

1 answer

One Drive unable to sig in on PC

Correlation Id: 291de079-8ff7-44e2-9c6c-de913295c57b Timestamp: 2026-08-27T00:34:39.000Z DPTI: 4c6125dfe4f0bab2b1dfcdbb0743790ae5f13c58ff313c3e2a823a0e9e067f67 Message: An unexpected error occurred. Tag: 7q6ca Code: 2147947423

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Richard Benedierks 0

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Manoel Barros 21,640 Independent Advisor

1 answer

help with my account

Correlation ID: [Moderator Note: Personal Info Removed] Date and Time: 8/26/2026 1:21:23 PM URL: https://ltaonline-my.sharepoint.com/personal/sophie_hall_lta_org_uk/Documents/Desktop/Scotland Learning Disability Sport Athlete Registration Form…

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Craig McNeill 0

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Xavier-D 11,970 Microsoft External Staff Moderator

2 answers

receiving error message AppData/Local/Microsoft/OneDrive/codecs/8.1.2/avcodedec-62.dll

receiving error message AppData/Local/Microsoft/OneDrive/codecs/8.1.2/avcodedec-62.dll how do i correct

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Darlene Colon 0

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Manoel Barros 21,640 Independent Advisor

1 answer

Onedrive embedded files not displaying on website at all

My embedded Excel workbooks on my website suddenly stopped displaying around August 21–26, 2026. The Excel files open normally directly from OneDrive, and the OneDrive sharing links work normally, but the embedded workbooks on my website display…

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Eric Maxwell 0

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AI answer

2 answers

Suddenly my website stopped working with excel

I use URLs to update my website using Excel. Everything was functioning smoothly until today. The embedded URL I use on several pages, depending on the subject, has stopped working. Now, I only see blank pages with text. I attempted to update the website…

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rich letourneau 5

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Eric Maxwell 0

2 answers

How to find my missing photos in one drive?

I have a new computer and when my one drive transferred to the new computer the folders are present but the photos and other data are not there.

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Pat Fonstad 0

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John Jefferson Doyon 84,190 Independent Advisor

2 answers

OneDrive sync has a mind of it's own

I'm mostly here to vent, but if anyone has any bright insights, lemme know: I constantly get frustrated at OneDrive Sync having a complete mind of it's own. Just give me some basic buttons: "Sync everything now", or even better "Sync THIS…

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Neil Forsyth 0

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Craig Long 18,535

2 answers

My laptop no longer syncs to my cloud storage

I save documents to my cloud storage from my main computer. Previously this could be downloaded via my laptop which automatically synchronised with the updated files. Now I don't seem to be able to access recently saved files or documents at all. They do…

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Val Carter 0

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Lucus-V 11,190 Microsoft External Staff Moderator

2 answers

email one drive view all photos and it changes on its own

email - one drive - I select "view all photos" and it constantly changes on its own to add music and scroll through other photos - I don't want that happening as I have duplicate or triplicate photos or I'm wanting to edit something and quickly…

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Cheryl Lewis 40

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Cheryl Lewis 40

2 answers

Stop adding space to one drive for my pc

I want to stop paying for adding space to my one drive for my personal laptop. Please advise

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Gincy Mathew 0

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EmilyS726 258.5K Independent Advisor

3 answers

I paid for 100Gb upgrade but 5Gb is all I get

As stated, last November I paid for the storage upgrade but I am not able to use it. The new 100Gb shows in my account, but I still get the Onedrive "not enough space" warning on my taskbar. So for nearly 10 months I have been unable to use a…

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waltermcleod-2393 0

edited a comment

waltermcleod-2393 0

2 answers

OneDrive is showing 2 different languages instead of only english

My native language is Spanish, but I hate having stuff in it, I live my life in english, so it is very annoying to have both spanish and english in the very same page. I went to the one Drive settings and changed to English UK, and most has changed but…

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Carlos Leyequien Abarca 0

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Carlos Leyequien Abarca 0

2 answers

When will microsoft fix OneDrive shortcut icons on the desktop ?

No, disabling backup of the desktop is not the solution. We want our desktop backed up. We just also want to be able to see our shortcut arrows for things that are shorcuts on the desktop. WHy is that so hard to understand ? I can't tell if my files are…

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Huy T 0

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Kai-H 25,260 Microsoft External Staff Moderator

2 answers

OneDrive Installation

Windows 11 in S mode, OneDrive uninstalled via Settings > Apps after error 0xc0e90002 involving avutil-60.dll, OneDrive no longer appears in Installed Apps, and the OneDrive installer is blocked by S mode. Is there a way to reinstall OneDrive onto my…

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Kim 0

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Kai-H 25,260 Microsoft External Staff Moderator

2 answers

OneDrive not syncing

Dear Microsoft Support, I’m experiencing an ongoing issue with OneDrive on my Windows PC and need assistance restoring normal synchronization. The problem is as follows: OneDrive appears to be installed on my computer. The OneDrive cloud icon is not…

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Wendy Viscaino Crocilla 0

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Kai-H 25,260 Microsoft External Staff Moderator

2 answers

Tried to recover files but only some of the files were recovered.

I accidentally delete OneDrive and all my files disappeared from both computers. I need to restore all the files. When I ran the 'restore files' command, only some files were recovered. I need help.

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Helen Turkovich 0

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Hendrix-V 18,055 Microsoft External Staff Moderator

2 answers

Stuck in a Parent Guardian loop when i try to log in with my personal account?

This is my Work account and am using this platform to ask this question as i cannot log in with my personal email address as i am stuck in a parent/guardian loop when trying to log in. I have tried every way to fix it but i am getting nowhere. I have a…

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Yolandi Greeff 0

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Jeronimo Fuerte 45,305 Independent Advisor

2 answers

What is the product/service that my monthly billing of $9.99 is for?

Microsoft is billing me $9.99 per month but does not list what the charge is for.

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Steve Callaghan 5

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Stefan Blom 349.8K MVP Volunteer Moderator

1 answer

ONE DRİVE/BULUT UYGULAMASINDAN DOSYALARI KURTARMA

Office uygulamalarını yükledikten sonra harddiske yedeklediğim dosyalarımı kes yapıştır yapıp masaüstüne yapıştırdım. Sonrasında bilgisayarı üzerine yüklediğim klasör ve belgelelerimde farklı simgelerin hareket ettiğini gördüm (x,+, tik işareti vs) ve…

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izzet demir 0

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Lucus-V 11,190 Microsoft External Staff Moderator

Microsoft 365 and Office | OneDrive | For home | Windows

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16,011 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

Accidentally deleted files unknowingly stored in OneDrive.

One Drive unable to sig in on PC

help with my account

receiving error message AppData/Local/Microsoft/OneDrive/codecs/8.1.2/avcodedec-62.dll

Onedrive embedded files not displaying on website at all

Suddenly my website stopped working with excel

How to find my missing photos in one drive?

OneDrive sync has a mind of it's own

My laptop no longer syncs to my cloud storage

email one drive view all photos and it changes on its own

Stop adding space to one drive for my pc

I paid for 100Gb upgrade but 5Gb is all I get

OneDrive is showing 2 different languages instead of only english

When will microsoft fix OneDrive shortcut icons on the desktop ?

OneDrive Installation

OneDrive not syncing

Tried to recover files but only some of the files were recovered.

Stuck in a Parent Guardian loop when i try to log in with my personal account?

What is the product/service that my monthly billing of $9.99 is for?

ONE DRİVE/BULUT UYGULAMASINDAN DOSYALARI KURTARMA