1,273 questions with Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in tags

Sort by: Updated
2 answers One of the answers was accepted by the question author.

Something went wrong. [7ita9] on MS Teams

Unable to login on MS Teams after a password reset on device as well as MSTeams. getting Error [7ita9] "Something went wrong. [7ita9]"

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-30T11:59:09.6433333+00:00
Mishaal Aslam 20 Reputation points
commented 2026-05-05T12:50:51.82+00:00
Rin-L 19,085 Reputation points Microsoft External Staff Moderator
2 answers

I can’t access the organization on Microsoft Teams mobile.

Hello, I received an invitation from an organization that uses Microsoft Teams for work, and I accepted the invitation. I am currently able to log in and use Teams on desktop, but on mobile, no matter what I try, I cannot access it and this screen keeps…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-02T05:26:38.0666667+00:00
명준 김 0 Reputation points
edited the question 2026-05-04T08:48:59.3566667+00:00
Daniel-Vo 5,735 Reputation points Microsoft External Staff Moderator
2 answers

authenticated user is asked to authenticate to Teams when joining external org Teams. errors out.

I have a user who is attempting to join Teams calls provided by external organizations. user is authenticated to our Teams. user is prompted to join Teams when choosing external Teams meeting. attempts to follow prompts to sign in error out. User has no…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-28T15:40:28.9+00:00
Thomas Buczkowski (Cloud) 0 Reputation points
commented 2026-04-29T16:56:47.35+00:00
Vy Nguyen 10,400 Reputation points Microsoft External Staff Moderator
2 answers

How to recover access to Teams account associated with MS 365 Business Account

I recently lost access to my Teams account linked to my MS 365 Business account. I have repeatedly tried logging in, but I seem to be caught in a loop where I am told to enter a Verification Code from my Authenticator App, but the code is (NOW) never…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-28T21:12:13.6633333+00:00
NB 0 Reputation points
answered 2026-04-28T21:43:02.43+00:00
Lia V 6,350 Reputation points Microsoft External Staff Moderator
8 answers

Error: Something went wrong [58tm1]

We have some users that cannot sign in to the Teams desktop app. However, they can sign in to Teams online with no problem. This is the error that is coming up: These are the steps that I took to try to resolve the issue: STEP 1: UNINSTALL Close all…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-07-29T18:22:09.91+00:00
Christine Withers 5 Reputation points
edited an answer 2026-04-28T19:08:31.5166667+00:00
Nasratullah Kakar 0 Reputation points
2 answers

I cannot get Teams on my new 365 account

I recently purchased the Microsoft 365 email plus account for my new business which includes Teams but I cannot log onto Teams either from my macbook or my phone. The problem is not with my devices as i can log into other Teams accounts. Please can you…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-25T15:56:09.1733333+00:00
Sophie Holt-Wilson 0 Reputation points
commented 2026-04-27T19:40:38.6333333+00:00
Ryan-N 12,660 Reputation points Microsoft External Staff Moderator
2 answers

I want to stop my renewal

I have no log in details for this account and I've been desperately trying to stop this renewal but I can't, below is the email I got sent. Please can you cancel my account, I don't use it. Account information Renewal date: 24 May 2026 Billing profile:…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-24T13:54:35.4733333+00:00
Chloe 0 Reputation points
answered 2026-04-24T14:31:08.18+00:00
Henry-N 12,630 Reputation points Microsoft External Staff Moderator
2 answers

How to reset a microsoft online password

I have an account with microsoft business but have forgotten the password. I have used the microsoft authenticator for the 1st verification . The second verification is sending an email to the adress I cannot access or to call to call the office which is…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-22T01:08:44.8366667+00:00
Michael Caminer 0 Reputation points
answered 2026-04-22T03:45:39.1866667+00:00
kagiyama yutaka 1,990 Reputation points
3 answers

How Could i delete previous account logins from Teams

In Team when i click i am seeing previous accounts, which i would like to remove, Please could you suggest how to do. Tried different options like deleting browsers cache, appdata, checking registry but can not find any option to delete. It is important…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-07-25T10:08:05.6633333+00:00
Adirath Kura 0 Reputation points
commented 2026-04-21T18:10:14.4133333+00:00
Ljupcho A 0 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot login to MS Teams as Guest user

I have my organization account (Microsoft Professional from GoDaddy) [e.g. ******@company.com] I have other organization accounts (Microsoft Professional from GoDaddy) [******@company.com] and these accounts have MS Teams license. ******@company.com…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-18T14:56:03.9433333+00:00
Vishnu Sharma 20 Reputation points
accepted 2026-04-20T01:55:47.5733333+00:00
Vishnu Sharma 20 Reputation points
2 answers

team user cannot login

Some team user will suddenly can not login, is there tool or powershelll command which can be check what happen? Or the account is not in right group? Thanks.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-08T14:13:02.11+00:00
Hsu Yao Chang 1 Reputation point
commented 2026-04-13T15:13:55.47+00:00
Hsu Yao Chang 1 Reputation point
2 answers

Teams Message: An unexpected error occurred. Tag: 7q6ca Code: -2147023838 at logon to Teams time

Hi MS, I've got strange problem with logging on to Teams: On standalone pc I can log to MS Teams web and MS Teams app without any problem; On joined to domain pc I can log to MS Teams web but cannot log onto MS Teams app, it is giving me the…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-03T00:46:42.43+00:00
Борис Скринник 0 Reputation points
edited an answer 2026-04-10T13:45:47.49+00:00
Alina Le 1,570 Reputation points Independent Advisor
2 answers

unable to login with my microsoft account in company intune portal.

unable to login with my microsoft account in company intune portal. after entering password, it ask to select either physical smart card or certificate. I dont have any card or certificate. please help. I have install MS authenticator and its working…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-09T00:42:23.0766667+00:00
Abhishek Sharma (Capgemini America, Inc.) 0 Reputation points Microsoft External Staff
commented 2026-04-09T23:17:27.62+00:00
Huy-K 11,840 Reputation points Microsoft External Staff Moderator
2 answers

Teams permission for new email address

Business critical question!!! Hurry!!! I created a new email address, have already assigned a teams license, and i get a notification that I do not have the "required permissions". I need human support to speed up this process.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-07T13:58:30.28+00:00
Thij van Aalst 0 Reputation points
commented 2026-04-09T09:23:41.7+00:00
Rin-L 19,085 Reputation points Microsoft External Staff Moderator
2 answers

TEAMS log in stinks

I am just trying to get the damn TEAMs program to work. I never can sign in and end up missing half my meetings clicking on stupid buttons until somehow i sign in.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-06T01:36:01.4233333+00:00
Mindy Miller 0 Reputation points
commented 2026-04-07T01:06:08.5133333+00:00
Sophie N 14,455 Reputation points Microsoft External Staff Moderator
2 answers

Set Up Teams on New Personal Device

how do I set up access to MS Teams on a new personal device?

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-06T15:47:25.8466667+00:00
Bob Vanderheyden 0 Reputation points Microsoft Employee
edited an answer 2026-04-06T16:48:02.9766667+00:00
Hendrix-C 15,095 Reputation points Microsoft External Staff Moderator
2 answers

authenticator app not working

Unable to sign into teams. The app wants me to get a cope from the authenticator app but the authenticator app does not generate a code at all. Can you please help with this. I tried to delete the app completely but my work email still remains in the…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-06T16:16:31.9733333+00:00
Alberto Orozco 0 Reputation points
answered 2026-04-06T16:47:16.15+00:00
Lia V 6,350 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to sign in

I’m unable to sign in to the web version of Microsoft Teams using my work account. Error code: CAA50024 “Multiple identities detected. Please sign out and try again.”

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-06T00:24:33.2966667+00:00
Fort Henry 20 Reputation points
accepted 2026-04-06T03:22:39.0066667+00:00
Fort Henry 20 Reputation points
2 answers

Cannot access Teams using a hotmail email address #Teams

An organization set up a Teams site for me. I do not have an email address of that organization so they enabled access to my hotmail address. It worked fine for a while but then started blocking me. What can I do?

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-04-03T03:01:00.7266667+00:00
Richard Mahoney 0 Reputation points
edited a comment 2026-04-05T23:50:50.1266667+00:00
Huy-K 11,840 Reputation points Microsoft External Staff Moderator
2 answers

How to log in into my tenent

I created tenent like 3 hours ago, I plug in there my credit card and other stuff, but now when I'm trying to log in I can't I'm stuck in infinity loop, when I'm using any method it gives me info that my account doesn't exist but when I'm trying to…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-03-31T10:24:15.4466667+00:00
Jacek Robakiewicz 0 Reputation points
commented 2026-04-02T13:03:37.68+00:00
Demi-N 15,835 Reputation points Microsoft External Staff Moderator