741 questions with Microsoft 365 and Office | OneNote | For education | Windows tags

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Why can't I write in white with my stylus on drawing?

I want to take my lecture notes with my stylus on my ProArt, but when I try to write in white, nothing happens, it's like the ink disappears and it's like the colors are interchanged. What for?

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-08-26T01:27:16.59+00:00
Bennett Rory 0 Reputation points
commented 2026-08-27T01:03:33.27+00:00
Kien 895 Reputation points Independent Advisor
2 answers

OneNote Live Captions Add-in Error Preventing Classroom Translation Support

Hello, Our teachers have successfully used the Live Captions feature in OneNote with the Microsoft Translator app in the past to support multilingual learners in the classroom. The feature is no longer working and displays the following…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-08-25T14:23:57.6666667+00:00
Heather G 0 Reputation points
answered 2026-08-26T14:33:46.8733333+00:00
Noam R 0 Reputation points
2 answers

OneNote backup disappeared!

I wrote some notes on OneNote from and finish it two weeks ago. When I opened the Desktop App of OneNote yesterday, they were still there. Unfortunately, when I opened it today, ALL 12 MODULES of notes that I wrote completely disappeared. So I open my…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-08-25T10:23:50.4166667+00:00
Ali 0 Reputation points
answered 2026-08-25T12:34:36.1633333+00:00
Heimerdinger 290 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to fix a Sync Error in a One Note

I am getting "Content Not Yet Available", Sorry it looks like this page was added from another computer that hasn't synced yet. 1st) How do I figure out which person/computer is causing this issue? 2nd) I have clicked the "sync…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-08-17T16:57:30.1266667+00:00
Jennifer Le Guen 20 Reputation points
commented 2026-08-18T22:05:10.96+00:00
Chris-D 995 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Microsoft Onenote Unable to login to sync notebooks

Having problem while try to relogin to Onenote Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-05-13T02:18:49.000Z DPTI: [Moderator note: personal info removed] Message: An unexpected error occurred. Tag: 7ita9 Code:…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-05-13T02:34:01.17+00:00
Darren Han 20 Reputation points
commented 2026-08-12T15:52:54.1866667+00:00
SLS 0 Reputation points
1 answer

One Note pages not distributing to my class

Hi, My One Note pages are not distributing, they are saying that they are waiting to distribute, it has been over 24 hours now that this is still occurring. Could you please advise how to fix. Kind regards,

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-07-19T03:15:52.5+00:00
Monique Nutt 0 Reputation points
commented 2026-07-20T04:00:16.7733333+00:00
Vivian-HT 17,890 Reputation points Microsoft External Staff Moderator
1 answer

My OneNote Keeps Crashing Despite Every Fix

I have been using OneNote for multiple years on Windows 11 for school on both my laptop and desktop without issue until the last couple of weeks. Now I can hardly open it, insert a printout, or highlight/write without it freezing and/or crashing. As of…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-07-18T19:28:28.0466667+00:00
GW 0 Reputation points
commented 2026-07-18T19:38:22.42+00:00
GW 0 Reputation points
2 answers

Onenote crashes and Ive cleared the cache, reset app setting it wont work

it keeps saying one note has ran into an error no matter what I do

Microsoft 365 and Office | OneNote | For education | Windows
asked 2025-12-09T13:09:53.87+00:00
Fletcher, Asher (Student) 5 Reputation points
commented 2026-06-27T17:55:36.85+00:00
Mark Childs 0 Reputation points
2 answers

How to download Microsoft XPS Essentials- package

Hello When trying to add a printout of my PDF into OneNote, it tells me I have to download the Microsoft XPS Essentials- package. When I click "yes", then i get to the Microsoft Download Center where it says that the download doesn't exist.…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-06-22T12:58:27.99+00:00
Sofie Z 0 Reputation points
edited a comment 2026-06-24T14:43:28.57+00:00
Helen Luu 2,295 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Issues distributing pages in Class Notebooks

Since last week I have had trouble distributing work to students using ClassNotebook. I have tried through the Desktop App, Web Browser and Teams. They all queue up the pages and the just hang as Waiting to start. I have tried in a number of Notebooks…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-06-21T03:18:47.6266667+00:00
Karen Daffy 25 Reputation points
commented 2026-06-21T06:08:36.2+00:00
Rin-L 23,385 Reputation points Microsoft External Staff Moderator
2 answers

Why does Cross Notebook Distribution keep failing?

Process I follow: - Select a file from an original OneNote Notebook, Select 'Class Notebook', ->Distribute Page ->Cross NOtebook Distribution, RHS - a list of notebooks appears and instruction 'Select the notebooks you want... click…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-06-16T11:53:21.47+00:00
OnaPhys 0 Reputation points
edited a comment 2026-06-16T14:52:40.0133333+00:00
Tamara-Hu 18,035 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Math Assistant Disappeared

Last week, the Math Assistant function disappeared from my OneNote application. It has previously worked throughout the past year, but randomly disappeared. I am able to add it in a customized Ribbon, but the function remains greyed out and not…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-04-29T01:31:18.0433333+00:00
Shughrue, David 20 Reputation points
commented 2026-04-29T23:29:56.3533333+00:00
Darren-Ng 12,765 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

broken notebook, then after I moved to new notebook, error code 0xE000006A c6fem

I am having some serious issues on OneNote. My pages keep crashing/not responding nearly every single time I write something down. Then some sections display the message "This notebook is in read only mode because it is broken. Please copy the…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-04-28T06:23:37.5333333+00:00
Zahli C 25 Reputation points
commented 2026-04-28T07:26:28.14+00:00
Zahli C 25 Reputation points
2 answers

Manipulating arrows from the points and not as bounding box. One Note

I want to ask you about the Microsoft OneNote, how to create arrows. I mean, I can create arrows by control and then I'm doing the arrow, but then it's creating a bounding box when I want to change the tip of the bottom. I saw somewhere in a video that…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-04-05T05:23:51.9333333+00:00
LOUKERIS, LEON (Student) 0 Reputation points
edited an answer 2026-04-09T07:15:00.4266667+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

OneNote won't sync and error code doesn't match any on the Help page.

One of my notebooks won't sync on the desktop app but syncs on my tablet and on the web page. It's been doing this since the 23rd of March. I have already closed and reopened the notebook, I hate deleted and reinstalled the app, and followed the…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-03-31T16:55:07.76+00:00
Tahlia 0 Reputation points
commented 2026-04-01T17:18:20.28+00:00
Ian-Ng 14,140 Reputation points Microsoft External Staff Moderator
2 answers

Pens Grouping No Longer in the Draw Tab

When I use OneNote, under the draw tab I used to have a bunch of different pens, that I had customized to my needs, I could quickly click on to change the color. Now when I go to the Draw tab, most of the other buttons, have the word descriptions next…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-03-23T19:40:06.44+00:00
BMartJP 0 Reputation points
answered 2026-03-23T23:06:00.1566667+00:00
Ian-Ng 14,140 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Can't open PDF files attached in Microsoft OneNote (Windows 11)

Problem Adobe Acrobat Reader returns an 'Access Denied' error. Google Chrome returns ERR_FILE_NOT_FOUND. I've verified the files aren't corrupt by saving them to my local file system and then opening them. I tested one other document type (.docx), which…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-03-15T17:38:27.37+00:00
chordate_index_9000 20 Reputation points
accepted 2026-03-15T20:48:22.1933333+00:00
chordate_index_9000 20 Reputation points
2 answers

OneNote cannot open one of my notebooks - it says the page is not responding

I'm using the browser version of Microsoft OneNote on Windows 11. Recently I can't access one of my notebooks, because whenever I try OneNote tells me that the page isn't responding and then the page crashes. I've tried restarting my computer already. Is…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-03-14T14:35:17.35+00:00
answered 2026-03-14T15:29:25.4066667+00:00
Ryan-N 15,210 Reputation points Microsoft External Staff Moderator
2 answers

why does the last page set as background in OneNote disappear?

Our college has just come across this issue in the web browser version of OneNote that our students use. We have inserted printouts from word and PDFs of workbooks for them to complete throughout the year. We use the Set picture to background function to…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-02-03T10:06:51.39+00:00
BARRICK, James (NHS ENGLAND) 15 Reputation points
commented 2026-03-13T10:30:47.15+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
4 answers

OneNote Class Notebook Images keep disappearing when students click on it.

Images that are put in OneNote Class Notebook are now disappearing in my student's notebooks as soon as the click to type under them. It has never done this before. If they click on a different page & then click back on the page in question, it…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-02-03T14:08:06.6566667+00:00
commented 2026-03-12T22:26:40.33+00:00
Stacee Campbell 5 Reputation points