Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
1 answer
Can't get into my college account
I can't do anything on the Microsoft Authenticator App because it asks me to put in a code that sends to the app or ask to verify something, nothing come up on the app if in the notification, leading me to not be able to do a thing about it but complain.…
Microsoft Security | Microsoft Authenticator
asked 2026-08-27T02:00:26.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Katelynn Bombard
0
Reputation points
answered 2026-08-27T02:00:55.57+00:00
AI answer
0 answers
I am unable to login to azure after I changed MFA to SMS
Hello : A few days ago, I changed MFA to use a china SMS method. Now I am unable to login azure anymore because SMS error when I am trying to ge a MFA SMS code. Error Flag: Error Code: 399287 Request Id: 0e3717e3-7d3a-4304-9eee-725d06271200 Correlation…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-27T01:59:31.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOZ%3C/text%3E%3C/svg%3E)
Orca Zhang
0
Reputation points
asked 2026-08-27T01:59:31.3333333+00:00
Orca Zhang
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Graph API Access to Transcripts Stopped Working After July 31, 2026 Policy Changes
Dear Teams, We are experiencing an issue with our application after the transcript access policy changes that took effect on July 31, 2026. Previously, our application was able to retrieve Microsoft Teams meeting transcripts successfully through…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,173 questions
asked 2026-08-04T09:45:24.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 95%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWQ%3C/text%3E%3C/svg%3E)
Wang, Qinjie
240
Reputation points
commented 2026-08-27T00:51:05.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chris Raffle
0
Reputation points
1 answer
Locked out of my Azure Account
Recently purchased a new phone and installed Microsoft Authenticator app on it (don't have access to the old pone anymore). I am trying to use my regular email to login to Azure portal but it asks the authentication code which does not show up in the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-25T21:10:09.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
volkan arslan
0
Reputation points
commented 2026-08-27T00:21:24.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
80
Reputation points
0 answers
URGENT: Blocked Tenant Due to Billing Loop — DPT and Billing Teams Dropping Hand-offs (Ticket #2608250040010635)
Our primary production tenant has been suspended due to an outstanding invoice. Because the tenant is in a deactivated/deauthenticated state, the Data Protection Team (DPT) cannot verify our identity and tells us to speak to Billing. However, the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-27T00:10:53.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 74%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lance Payne
0
Reputation points
asked 2026-08-27T00:10:53.3333333+00:00
Lance Payne
0
Reputation points
2 answers
Authenticator app
Having problems logging in with my Authenticator, recently upgraded a device and now both aren’t working on my old device and new one and it’s locked me out. How can I access my work emails and email without it??
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
can't sign in azure portal
It doesn't let me log in to Azure, it goes into a loop, asks me for a code, doesn't send me to my authenticator, I can't sign in
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-26T01:20:10.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Walter
0
Reputation points
commented 2026-08-27T00:03:00.9033333+00:00
SHOUMIK CHAKRAVARTY
80
Reputation points
1 answer
Can't login my number changed
I can't login or use verification code because I don't have the same phone
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-26T23:59:04.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Erica Mitchell
0
Reputation points
answered 2026-08-26T23:59:19.8166667+00:00
AI answer
0 answers
Não consigo acessar meu e-mail profissional.
Boa noite, Quando tento acessar pelo computador, pede para verificar pelo Authenticator no celular. Mas, quando vou entrar no Authenticator, pede também para verificar pelo Authenticator! O que eu faço? Agradeço pela ajuda. Maitê Iatzac Pinheiro.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-26T23:52:55.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Maitê Iatzac Pinheiro
0
Reputation points
asked 2026-08-26T23:52:55.05+00:00
Maitê Iatzac Pinheiro
0
Reputation points
0 answers
Global Admin getting "Insufficient Privileges" on guest invitation after bulk invite (Free Tier)
Hi team, I am a Global Administrator on a free Microsoft Entra ID tenant. I recently attempted a bulk invitation of 11 external users for a legitimate business project. Immediately after, our directory-wide ability to invite guest users was completely…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,062 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
1 answer
Update Microsoft Authenticator
I recently got a new phone and do not have access to my Microsoft Authenticator, preventing me from accessing several other apps. How can I update the device?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-25T11:51:23.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Bonner
0
Reputation points
commented 2026-08-26T21:40:42.5833333+00:00
Hal Hostetler MVP-Outlook
12,006
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft 365 Tenant Lockout – Global Administrator MFA Failure
We are locked out of our Microsoft 365 tenant. The Global Administrator password is known and accepted, but MFA / Microsoft Authenticator is no longer working. There is no accessible alternate administrator account and no alternative sign-in method is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-25T09:15:47.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SHANIGMAIL
0
Reputation points
commented 2026-08-26T20:31:01.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bence Weiszmann
745
Reputation points
0 answers
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,002 questions
asked 2026-08-26T20:17:26.7333333+00:00
Ashley Swearingen
0
Reputation points Microsoft External Staff
Moderator
0 answers
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,062 questions
asked 2026-08-26T20:08:33.1666667+00:00
Ashley Swearingen
0
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Authenticator Lost-Need Acount Recovery Assistance
Hi Microsoft Support, I’m having trouble accessing my account because it is asking for a verification code from Microsoft Authenticator. The Authenticator app was previously set up on my old phone, but I no longer have access to the app because my phone…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-26T15:46:49.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
stephenne medrano
0
Reputation points
answered 2026-08-26T20:07:05.4066667+00:00
Bence Weiszmann
745
Reputation points
2 answers
MDVM vulnerability identification on system
Hey, I would like to understand how Microsoft defender vulnerability management (MDVM) , through Microsoft Defender for Endpoint agent installed on a system , identifies vulnerabilities on that system? From what I've read , it doesn't work like a…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
714 questions
asked 2026-08-21T12:30:59.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
First23
0
Reputation points
answered 2026-08-26T19:59:29.2566667+00:00
Bence Weiszmann
745
Reputation points
2 answers
new phone does not connect properly to Authenticator
I have a new phone and I can not properly access to the Authenticator app of my company. What shall I do?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-26T10:21:44.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Elisa
0
Reputation points
edited an answer 2026-08-26T19:47:08.0233333+00:00
Bence Weiszmann
745
Reputation points
0 answers
Join: Microsoft Azure Q&A Champions Program
The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-26T19:33:23.1+00:00
Ashley Swearingen
0
Reputation points Microsoft External Staff
Moderator
asked 2026-08-26T19:33:23.1+00:00
Ashley Swearingen
0
Reputation points Microsoft External Staff
Moderator
1 answer
AADSTS80002 – PTA authentication failures affecting multiple users
We are experiencing an authentication issue affecting multiple users when signing in to Outlook Mobile on both iOS and Android. Users can successfully sign in to Outlook Web from their computers, but after changing their Microsoft 365 passwords, they are…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,116 questions
asked 2026-08-26T19:22:59.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 47%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
ETS Admin
0
Reputation points
answered 2026-08-26T19:23:24.09+00:00
AI answer
1 answer
phone stolen need information off phone
i have a microsoft account that is phone is connected to. I am unable to get any information off the phone. Like the model number and serial number. It shows it is an A16 Galaxy. what can I do.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,269 questions
asked 2026-08-26T12:49:10.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shari Lee
0
Reputation points
edited an answer 2026-08-26T19:04:30.85+00:00
Nathan Roberts (SN)
13,366
Reputation points Student Ambassador
Volunteer Moderator