Microsoft 365 and Office

4 answers

I paid for 100Gb upgrade but 5Gb is all I get

As stated, last November I paid for the storage upgrade but I am not able to use it. The new 100Gb shows in my account, but I still get the Onedrive "not enough space" warning on my taskbar. So for nearly 10 months I have been unable to use a…

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waltermcleod-2393 0

answered

SD - IA 177.7K Independent Advisor

0 answers

I want to download and install microsoft 2008

i have a purchased version of microsoft office 2008 on cd and want to download from internet as do not wish to purchase another version. please can you provide a link I can use to download as no CD drive on my new laptop but i have the licencing key on…

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Michael Moyse 0

1 answer

need refund

hello, Last month i took microsoft 365 subscribtion and rep told me call back for getting refund because first month is free still 12 dollars were deducted

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Manisha anand 0

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Kai-H 25,340 Microsoft External Staff Moderator

1 answer

My Microsoft account has been hacked. Money stolen!

ON the 19th of August 2026 money was stolen from bank account via my Microsoft account!

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Mike Schwan 0

commented

John Jefferson Doyon 84,280 Independent Advisor

1 answer

Urgent: Sole Global Administrator locked out due to Microsoft Authenticator MFA

We are completely locked out of our existing Microsoft 365 tenant. The account [Moderator note: Personally Identifiable Information removed]@.....biz is the sole Global Administrator. The password is known and works, but Microsoft requires approval…

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M W 0

edited an answer

Killian N 3,470 Independent Advisor

2 answers

Word won't select text anymore by using mouse click and drag

Why can't I select text in Word anymore by using mouse click and drag? I was able to do this until recently, now it will only partially select text and then immediately unselect it.

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Jan Phillips 0

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John Jefferson Doyon 84,280 Independent Advisor

1 answer

I have a 8004ded2 error when reconnecting to OneDrive

Hi, I have a 8004ded2 when reconnecting to OneDrive. I have been disconnected from OneDrive a few weeks after renewing my Microsoft 365 Business license. But online, I can see that I have paid but I have no licence assign to me. All other Microsoft…

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Jonathan Moenaert 0

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Jonathan Moenaert 0

1 answer

Data Protection / Tenant Recovery

Hello, I have just spent the last 2 hours trying to get support for my issue and have had no luck!! I am the sole Administrator of my Microsoft Exchange email address [Moderator note: Personally Identifiable Information removed] @betafarm.co.nz. I have…

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Alex G 0

edited the question

Doris V 1,700 Microsoft External Staff Moderator

2 answers

Personal OneDrive inaccessible due to duplicate work and personal account on same email (which works previously)

My email was registered as both a personal Microsoft account and a work or school account. Until 26 July 2026, signing in prompted me to choose between the two. Since then, the prompt no longer appears and sign-in automatically routes to the work…

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SF 0

edited a comment

Craig Long 18,535

1 answer

overpaid subscription

paid £19.99 7/7/25, £19.99 7/7/26 then £1.99 15/08/26 and now increased to £8.49 27/08/25

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Gwen Bosley 0

answered

AI answer

3 answers

I cannot sign into either my personal, nor my work one drive accounts

I cannot sign into either my personal one drive not my work one drive.

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Bryon Spicci 0

edited a comment

Christian Steglich 0

1 answer

I purchased a personal Office license, but I can't use it in the program.

I purchased an Office 365 license, but when I open Excel (for example), the menus are disabled. When I go to File > Account and try to enter the email address associated with the license, Office rejects it, stating that it only accepts commercial…

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Mário Célio 0

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John Jefferson Doyon 84,280 Independent Advisor

3 answers

I recorded where I saved my 108 page doc., but not where I saved it. Tried Recents, not listed. Do not like one drive, or Cloud. I searched in all suggested places. Finally 90 minutes after midnight noticed bottom LH corner with Number of pages and words

I always save to MY PC option. to My docs. then a folder. I write histories using 50 to 170 pages and always in Word. After a manual editing session (not AI) I saved to My Pc/then Folder name. Or so I thought.I have worked on Long Docs like this since…

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pamela trimmer 0

edited a comment

Ron Barker 2,235

1 answer

copy as path

I use Copy as Path all the time. It's one of the best features I use but since the upgrade to Windows 365, it doesn't work correctly. It doesn't copy in the order I have it. I use this to create indices of my windows structure. Why does it not work…

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Laurie Sharitt 5

commented

Kai-H 25,340 Microsoft External Staff Moderator

1 answer

Billing Increase

Why did my bill increase by .3 this month as last month an increase was not reflected?

asked

DENISE Walker 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

1 answer

MUTABAKAT ÇALIŞMASI YAPIYORUM. MKÇALIŞMA SAYFASINDAKİ MÜŞTERİ ADINDA GÖRE FORM SAYFASI HAZIRLAMAK

MERHABALAR EKTEKİ ÇALIŞMADA 'MUTABAKAT ÇALIŞMA' SAYFASINDAN FORM SAYFASINA CARİ KODLARINI C12 HÜÇRESİNE YAPIŞTIRDIĞIMDA K28 K29 VE K30 HÜCRELERİNE SIRAYLA EUR USD VE TRY BAKİYELERİNİ GETİRMEYE ÇALIŞIYORUM. MUTABAKAT ÇALIŞMA SAYFASINDAKİ İLGİLİ CARİNİN V…

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Mucahit KARAKAYA 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

2 answers

my excel spreadsheet is frozen. won't let me type into it.

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MS IS DEMONIC 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

2 answers

Microsoft Office was deactived when it should not have been

Microsoft deactivated Microsoft Office when I am paid in full

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User James 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

2 answers

Microsoft excel file

I cannot access my Microsoft excel file named "2026 Monthly requests." When I open the file it is empty. How can I restore the file that is in question? Please tell me how to access the file and restore the data that was kept there. Thank you…

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Laurie Sybert 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

2 answers

My Microsoft account

When I try signing in on google it does not work but when I sign in on safari it works why does that happen

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Hello 0

commented

Kai-H 25,340 Microsoft External Staff Moderator

Microsoft 365 and Office

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490,045 questions with Microsoft 365 and Office-related tags

I paid for 100Gb upgrade but 5Gb is all I get

I want to download and install microsoft 2008

need refund

My Microsoft account has been hacked. Money stolen!

Urgent: Sole Global Administrator locked out due to Microsoft Authenticator MFA

Word won't select text anymore by using mouse click and drag

I have a 8004ded2 error when reconnecting to OneDrive

Data Protection / Tenant Recovery

Personal OneDrive inaccessible due to duplicate work and personal account on same email (which works previously)

overpaid subscription

I cannot sign into either my personal, nor my work one drive accounts

I purchased a personal Office license, but I can't use it in the program.

I recorded where I saved my 108 page doc., but not where I saved it. Tried Recents, not listed. Do not like one drive, or Cloud. I searched in all suggested places. Finally 90 minutes after midnight noticed bottom LH corner with Number of pages and words

copy as path

Billing Increase

MUTABAKAT ÇALIŞMASI YAPIYORUM. MKÇALIŞMA SAYFASINDAKİ MÜŞTERİ ADINDA GÖRE FORM SAYFASI HAZIRLAMAK

my excel spreadsheet is frozen. won't let me type into it.

Microsoft Office was deactived when it should not have been

Microsoft excel file

My Microsoft account