20 questions
20 questions with Surface | Surface Headphones | Setup and pairing | Windows tags
2 answers
trying to pair my ear pods to my laptop
I'm trying to pair my ipods to my laptop, i have restarted it several times, but they dont appear i new devices
Surface | Surface Headphones | Setup and pairing | Windows
asked 2026-08-24T09:48:10.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Barry Dimond
0
Reputation points
commented 2026-08-26T09:25:35.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,095
Reputation points Microsoft External Staff
Moderator
1 answer
Pairing Ipods to my laptop
Hello I cannot add my Bluetooth to my laptop. I tried to reset bluetooth drivers, cannot connect
Surface | Surface Headphones | Setup and pairing | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
9 answers
Headphones repeatedly remind me of connections & time remaining
After downloading and switching over to the new Surface Audio application, my original Surface Headphones now decide to play the powering on message (time remaining and current connections) every little while. At first I thought it was just when the…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2020-05-18T19:22:19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
6 answers
Microsoft Surface Headphones 2 connection issue with Surface Laptop 3
Hello, I have a problem with my Surface Headphones 2 wich was working very well with my android phone and my Surface Laptop 3 since today when I realised that my headphone could not work anymore with my laptop. I dig into the problem and realised that my…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2020-08-09T23:57:35+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
4 answers
Wired In Line Microphone on the Surface Headphones 2 not working
Recently bought Surface Headphones 2. Tried using the headphones in wired mode with the included cable but the microphone wouldn't work. Checked with a second windows device to see if the problem persisted and it did. I thought I might have gotten a…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2021-01-26T02:36:34+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
22 answers
Not able to pair replacement USB Link with Surface Headphones 2+
I received my Surface USB Link replacement and try to follow the instructions at https://support.microsoft.com/en-us/surface/get-a-replacement-for-microsoft-surface-usb-link-e862e6c6-0945-494f-bb4d-2e731f3b4724. But the Surface app does not show…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2022-07-20T11:51:32+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Surface Headphones 2: Is it possible to listen to music and be in a call at the same time on the same device via bluetooth?
Hello, I've been using the Surface Headphones 2 and am generally satisfied with my purchase. However, one of the biggest annoyances with them is that it seems to be impossible to be and a voice call and listen to music at the same time while in…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2020-11-11T12:56:26+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
Dual audio connectivity
Does anyone know if you are able to use a wired pair of headphones (via headset jack) and a Bluetooth headset simultaneously? would like to be able to share audio on trips so we can watch movies on the plane.
Surface | Surface Headphones | Setup and pairing | Windows
asked 2015-10-25T00:55:27+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
One of the answers was accepted by the question author.
surface pro 3 cant pair with jbl flip 3 bluetooth speakers
I cannot get my Surface Pro 3 running windows 10 to pair with a new JBL Flip Bluetooth Wireless Speaker. When I go to the Manage Blue Tooth Devices screen with the JBL in pairing mode, Windows never sees it. It does detect other BT devices like my…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2015-12-26T07:31:33+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
14 answers
One of the answers was accepted by the question author.
Does the Surface Pro support APT-X Bluetooth?
I'm looking at some bluetooth speakers, and I know that APT-X codec gives better sound quality. Would this work with the Pro? Or would I need different drivers? Thanks
Surface | Surface Headphones | Setup and pairing | Windows
asked 2013-09-25T11:55:59+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
8 answers
One of the answers was accepted by the question author.
Bose Soundlink speaker loses connection
I have the exact same issue, except it's a Bose Soundlink II speaker with my brand new Surface 3. I don't have this problem at all with my Amazon Kindle Fire, I just turn on the speaker, it keeps its connection, and I'm playing music Easy Peasy as it…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2014-08-20T21:37:33+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
4 answers
One of the answers was accepted by the question author.
Disable spoken "Connected to..." message
Every time I turn on the headphones, it gives a spoken message "Connected to...". Since I connected it to 2 devices, it names both. In the mean time no other sounds come through. Eg, when I am in the middle of a meeting and I decide to turn my…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2021-01-19T08:37:34+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Microsoft Accessory Center not detecting Microsoft Surface USB Link
Hi folks, Microsoft recommends to user Microsoft Accessory Center in case your Microsoft Surface USB Link device is broken and you have to repair your Microsoft Surface 2+ Headset. Problem: Microsoft Accessory Center is not even detecting the Microsoft…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2022-05-15T09:12:00+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
13 answers
Not able to pair replacement Surface USB Link with Surface Headphone 2+
I received my Surface USB Link replacement and try to follow the instructions at https://support.microsoft.com/en-us/surface/get-a-replacement-for-microsoft-surface-usb-link-e862e6c6-0945-494f-bb4d-2e731f3b4724. But the Surface app does not show…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2023-09-13T03:15:21+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
7 answers
One of the answers was accepted by the question author.
Lost my pen. Is the bluetooth always active?
I can't find my pen for my SP3 and I am trying to locate it using my surface's Bluetooth lost to see if it is in the vicinity. The computer isn't picking up any connectivity with the pen. But does the pen run its Bluetooth at all times, or is it turned…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2014-09-25T00:26:47+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
14 answers
"Surface app" keeps crashing when connecting Microsoft Surface USB Link
Hi Folks, I do want to change my damaged Microsoft Surface USB Link device an pair my Micrsoft Surface Headset Microsoft recomendation is to use the app "Surface", but this app is crashing every time: when Surface USB Link is connected before…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2022-05-15T09:04:49+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Setting to Prevent Bluetooth Mouse from Powering Up Surface Pro 3 (Windows 10)
I recently purchased a Bluetooth mouse to use with my surface. Typically, I sleep the surface, then pick up the mouse to pack it away and the surface turns back on because of the mouse movement. I can't find the setting that allows/prevents the mouse…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2015-09-02T00:28:52+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Not able to pair replacement USB Link with Surface Headphones 2+
I get a new USB dongle for my Surface Headset, but not able to pair this new dongle with my headset. If I connect the dongle to my pc, the surface app crashed.
Surface | Surface Headphones | Setup and pairing | Windows
asked 2022-10-07T13:58:51+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
5 answers
Sound control panel
Split from this thread. I have the same problem. When I open the "Sound" control panel dialog I see two devices for my surface headphones. One is listed as Headset, and the other as Headphones: if I look at the properties for the headset,…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2019-02-04T07:06:56+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
4 answers
Not able to pair REPLACEMENT USB Link with Surface Headphones 2+
Hi I got a REPLACEMENT "Microsoft Surface USB Link" because the existing stopped working. Now I cannot make the new replaced "USB Link" connect to my existing "Microsoft Surface Headphones 2+". Everything else is working but…
Surface | Surface Headphones | Setup and pairing | Windows
asked 2024-02-09T18:34:59+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous