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Cannot login to the incoming IMAP server

this morning I tried several times to log in and receive emails without success. This is the message I constantly receive: " we couldn't log in to the incoming IMAP server. Please check your email address and password an try again ". I checked…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-26T15:45:53.21+00:00
Perica Juracic 0 Reputation points
answered 2026-08-27T06:34:49.06+00:00
Hendrix-V 18,055 Reputation points Microsoft External Staff Moderator
2 answers

Azure Front Door Standard WAF creation fails while AllowFrontdoor remains Pending

I cannot create an Azure Front Door Standard WAF policy. The Azure subscription is enabled. I have Owner access. Microsoft.Network and Microsoft.Cdn are Registered. After requesting the feature registration, this remains…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,223 questions
asked 2026-08-15T16:04:56.4133333+00:00
Emil Kanneworff 0 Reputation points
commented 2026-08-27T06:33:45+00:00
Emil Kanneworff 0 Reputation points
1 answer

MADE WITH AI TAG

After using CO-Pilot for 9 months, all of the sudden when i have them create my signature on them for me ....the Ai is putting MADE WITH AI tag on every single art that I have created , minus the new fancy signature....I cannot remove this so it is…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-08-26T21:49:41.4633333+00:00
Luminara Rose 0 Reputation points
answered 2026-08-27T06:33:29.57+00:00
Alex-L 11,420 Reputation points Microsoft External Staff Moderator
1 answer

Mouse cursor is using old icon that cannot be changed

My mouse cursor changed itself to the old one with a long "tail" and i cant change it to use the new one. Additionally some icons that are animated (like waiting) can be changed but the static ones (like normal or link) as stated above cannot.…

Windows Insider program | Windows Insider preview | Personalization and accessibility
asked 2026-08-26T10:59:15.5833333+00:00
bees05 0 Reputation points
edited a comment 2026-08-27T06:33:29.0766667+00:00
Lychee-Ng 27,275 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access my vault in onedrive from edge/chrome/safari.

cleared cache and still no acess. Am able to successfully access myvault from my iphone.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-22T19:15:26.7366667+00:00
Michael Elliott 0 Reputation points
commented 2026-08-27T06:33:25.6566667+00:00
Kai-H 25,340 Reputation points Microsoft External Staff Moderator
2 answers

the laptop is running slow

is there a way to run my laptop in diagnostics to check everything to see why the laptop is running slow

Windows for home | Windows 10 | Performance and system failures
asked 2026-08-27T05:57:55.47+00:00
Wayne Dennett 0 Reputation points
answered 2026-08-27T06:32:52.28+00:00
DaveM121 922K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Install_linux_azcmagent.sh missing Ubuntu 26.04 support despite agent 1.67 changelog

Install_linux_azcmagent.sh missing Ubuntu 26.04 support despite agent 1.67 changelog Summary The public Azure Connected Machine agent Linux install script (downloaded via https://aka.ms/azcmagent) still rejects Ubuntu 26.04 as an unsupported…

Azure Arc
Azure Arc

A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.

639 questions
asked 2026-08-24T09:53:46.7566667+00:00
Fredrik Björck 20 Reputation points
accepted 2026-08-27T06:32:49.7466667+00:00
Fredrik Björck 20 Reputation points
2 answers

suite office - abonnement

Bonjour, Depuis des années, je travailles avec la même adresse mail. J'ai effectué un achat ('avec domiciliation) pour une suite office professionnelle. Je paie 99€ par an. Jusqu'à présent tout se passait bien. J'ai depuis, changé de PC mais pas…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-22T18:22:00.41+00:00
camille coppin 0 Reputation points
commented 2026-08-27T06:32:38.4166667+00:00
camille coppin 0 Reputation points
1 answer

Can't claim included Game Pass; redemption requires a U.S. billing address.

I purchased a Lenovo Legion 5i Gen 9 in Canada and it includes a 3-month Xbox Game Pass offer. I currently live in Bangladesh. The offer appears in Microsoft Store only when my Windows region is set to the United States, but the claim page requires a…

Windows for home | Windows 11 | Gaming
asked 2026-08-26T11:21:54.0466667+00:00
Khan Md Adil 0 Reputation points
answered 2026-08-27T06:32:09.5+00:00
Carl-L 20,645 Reputation points Microsoft External Staff Moderator
1 answer

how do I decline office 365 so I can load the lifetime license for office 2024?

I got the HP that included a lifetime license for Office 2024. I started to go through the updates for a new computer. I didn't select "decline Office 365" initially and when I went back that option was not available. I want to use office…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-27T05:07:42.4066667+00:00
Nat F 0 Reputation points
commented 2026-08-27T06:32:02.1766667+00:00
GsN5034 - IA 75,585 Reputation points Independent Advisor
1 answer

Good afternoon, can you please cancel my fortnite crew subscription in the Fortnite game?

Fortnite still thinks im subscribed to fortnite crew through game pass ultimate, but I have had game pass cancelled for months. And fortnite crew does not show up individually on the microsoft subscription page, so I cannot cancel it manually.

Windows for home | Windows 10 | Gaming
asked 2026-08-27T01:26:23.4966667+00:00
Evan Nguyen 0 Reputation points
answered 2026-08-27T06:30:22.1366667+00:00
Alex-L 11,420 Reputation points Microsoft External Staff Moderator
1 answer

How do I change my location on the outlook mobile app?

Hi guys, I'm brand new to outlook (wow it's not an easy system to use is it?) and each time I add a calendar event using the outlook IOS app my location comes up around 14,000 kms away from my actual location. I've looked at the desktop app settings, and…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-13T07:28:01.8966667+00:00
Scott Perry 0 Reputation points
commented 2026-08-27T06:29:01.64+00:00
Scott Perry 0 Reputation points
3 answers One of the answers was accepted by the question author.

Authenticator app

I have an account I'm locked out of due to no longer having the device I had my authenticator app codes on. I cannot log in because it's sending verification codes to a device I no longer possess. How do I receive admin assistance? It's not the account…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T06:25:38.5433333+00:00
Alessandro Jeftha 0 Reputation points
accepted 2026-08-27T06:27:43.8233333+00:00
Alessandro Jeftha 0 Reputation points
1 answer

I have microsoft 365 that I am paying for and cannot access it

I have microsoft 365 that I am paying for and cannot access it

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-27T05:54:01.2033333+00:00
Travis Vanderveen 0 Reputation points
answered 2026-08-27T06:27:42.5366667+00:00
DaveM121 922K Reputation points Independent Advisor
2 answers

I cannot type or paste into any Excel document on my MacBook Pro

I am able to format cells, and save formatting changes. I can copy but not paste. I can't click in any cell or in the formula bar to get a cursor. This is happening with all documents, old and new. I'm running the latest OS. I've reinstalled Excel…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-08-24T09:26:10.2733333+00:00
Ann 0 Reputation points
commented 2026-08-27T06:24:55.7133333+00:00
Kai-H 25,340 Reputation points Microsoft External Staff Moderator
3 answers

Teams Desktop Client does not support Personal Microsoft Accounts

Hello Microsoft Support Team, We would like to report an issue regarding Microsoft Teams Desktop Client. Users attempting to sign in with Personal Microsoft Accounts (including Outlook.com accounts and Gmail-based Microsoft Accounts) receive the…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Other
asked 2026-08-24T13:03:46.0666667+00:00
ITN_Admin 0 Reputation points
commented 2026-08-27T06:24:20.71+00:00
Ruwim.B 6,815 Reputation points Volunteer Moderator
2 answers

OneDrive is showing 2 different languages instead of only english

My native language is Spanish, but I hate having stuff in it, I live my life in english, so it is very annoying to have both spanish and english in the very same page. I went to the one Drive settings and changed to English UK, and most has changed but…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-22T18:03:55.3733333+00:00
Carlos Leyequien Abarca 0 Reputation points
commented 2026-08-27T06:23:32.8266667+00:00
Kai-H 25,340 Reputation points Microsoft External Staff Moderator
3 answers

How many times!

For the hundredth time. Microsoft are threatening to cut me off because I haven't paid a closed subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-21T19:25:17.2533333+00:00
peter liney 20 Reputation points
commented 2026-08-27T06:22:38.8733333+00:00
Kai-H 25,340 Reputation points Microsoft External Staff Moderator
2 answers

MS Forms Link in Facebook post are not working

I have created a MS form and when I edit a post in facebook to include the link it doesnt work

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-08-25T04:06:25.7633333+00:00
ACallisto 21 Reputation points
edited a comment 2026-08-27T06:22:36.8766667+00:00
Norah-L 9,570 Reputation points Microsoft External Staff Moderator
1 answer

office LTSC Standard 2024

hi, i got a few issue after installation. i am not able to send and received outgoing and incoming email after installation. its random and not immediate previously my outlook data is pst, but now i cant find the data file. it keep prompting me to…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-27T05:04:47.82+00:00
Singardo S 0 Reputation points
edited an answer 2026-08-27T06:22:18.9633333+00:00
Aetherin 955 Reputation points Independent Advisor