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How do I recover my deleted email account Alias

Hi ! My old ******@live.com address was an alias on my existing Microsoft account and was removed. I need to know whether the alias can be restored or whether Microsoft can confirm its permanent deletion. The current account is ******@outlook.com My…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-27T03:28:39.7666667+00:00
Bhardwaj Parveen 0 Reputation points
answered 2026-08-27T04:04:33.7966667+00:00
Estrella721 45,305 Reputation points Independent Advisor
1 answer

How can i view what epic games accounts i have previously linked my xbox to?

Back in 2020 my Xbox account had a lot of skins and things on Fortnite I spent over 300$+, on that account, then 2-3 years later my epic games account got hacked and my Xbox account was unlinked from it. I don't know what to do from now, but I contacted…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-26T12:52:05.15+00:00
Ron Fletcher 0 Reputation points
answered 2026-08-27T04:02:56.7133333+00:00
Hornblower409 13,475 Reputation points
2 answers

unsolicited ads in Outlook

I have a new laptop & now using Windows 11 & Outlook for emails. I am getting repeated ads sent through to my emails that I can't seem to opt out of or unsubscribe from. I'm with Spark xtra for emails, have contacted them & they are concerned…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-26T22:06:04.71+00:00
debbie skinner 0 Reputation points
edited an answer 2026-08-27T04:01:53.4833333+00:00
Hendrix-V 18,055 Reputation points Microsoft External Staff Moderator
1 answer

Story of a backup that wouldn’t run

It started as a routine system state backup using wbadmin start systemstatebackup something I’d done countless times before. But this time, the process froze, and eventually failed. After digging through the logs, I discovered the culprit: the IIS…

Windows for business | Windows 365 Business
asked 2026-08-27T02:47:58.5933333+00:00
Farid Ali 25 Reputation points
answered 2026-08-27T04:00:22.58+00:00
Hoang Le 2,410 Reputation points Independent Advisor
1 answer

Error page when trying to login to sync notes on OneNote Android app + 404 support page

Hi, I have a bug on my OneNote app, specifically on my Android Google Pixel 9 (up to date). I have a popup at the top of my notes asking to login to sync my notes, but when I attempt to press the button to login, a new page appears that says…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-27T03:58:22.1666667+00:00
Em FG 0 Reputation points
answered 2026-08-27T03:58:41.63+00:00

AI answer

3 answers

I need to talk with someone

If I cant talk with someone I will not re subscribe my 2 accounts

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-26T22:56:01.15+00:00
Rob Dunn 0 Reputation points
answered 2026-08-27T03:57:24.6066667+00:00
Xavier-D 11,970 Reputation points Microsoft External Staff Moderator
2 answers

How to remove an account from authenticator app

I just retired and have lost access to IT service. How do I delete the user account on my authenticator app that the university had set up for me?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-27T03:34:55.7466667+00:00
steve kostelnik 0 Reputation points
answered 2026-08-27T03:57:01.49+00:00
Dora-T 380 Reputation points Independent Advisor
2 answers

creating a new Microsoft Entra tenant for my organization

Dear Microsoft Support Team, I am requesting assistance with creating a new Microsoft Entra tenant for my organization, [Moderator note: Personally Identifiable Information removed], using our institutional/school email account. We are trying to set up…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-08-21T10:12:15.85+00:00
Ariosky Areces Gonzalez 0 Reputation points
commented 2026-08-27T03:55:24.1633333+00:00
Vincent Choy 11,250 Reputation points Volunteer Moderator
1 answer

Black Screen Issue on RDSH Logins

Hi When users log into an RDSH farm, they sometimes get stuck with a permanent black screen right after entering their credentials. The root cause often points to the AppX Deployment Service (AppXSVC) hanging during the loading of the user profile. This…

Windows for business | Windows 365 Business
asked 2026-08-27T02:11:07.7833333+00:00
Amira Hammid 0 Reputation points
answered 2026-08-27T03:54:28.7766667+00:00
Hoang Le 2,410 Reputation points Independent Advisor
2 answers

One Driver sync issue for webpage and one driver client

As default one driver will backup mydocument and desktop , so huge documents were sync to one driver , last time I close backup with one driver and delete the biggest folder from one driver webpage , I check the storge metrics the webpage is correct ,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T03:40:21.4933333+00:00
Gary Gu-ext 10 Reputation points
commented 2026-08-27T03:51:48.5633333+00:00
Gary Gu-ext 10 Reputation points
1 answer

My Deleted OneDrive Backup

Unfortunately, my OneDrive backup in my school e-mail address has been deleted and I can't access it, can you help?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-27T02:54:30.5433333+00:00
Jolie 0 Reputation points
edited an answer 2026-08-27T03:50:56.9966667+00:00
Teddie Dang 655 Reputation points Independent Advisor
2 answers

Can't add webmail account from cpanel to new outlook.

I manage 11 email accounts on my cPanel webmail. I previously switched the domain to Google Workspace but then cancelled that service, opting instead to use Outlook for all my company emails. Strangely, 3 of the 11 accounts fail to connect, displaying an…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-26T10:42:38.0033333+00:00
Andrian Prathama 0 Reputation points
answered 2026-08-27T03:50:40.3766667+00:00
Hornblower409 13,475 Reputation points
1 answer

How to clear onedrive without deleting files from my computer

My computer has been automatically uploading all my documents to onedrive without me selecting this. I'm now unable to use my outlook emails without paying for additional storage which I don't need. Can you advise how to delete the files from my…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-08-27T03:49:58.95+00:00
Lachie Williams 0 Reputation points
answered 2026-08-27T03:50:20.0466667+00:00

AI answer

2 answers

VBA Excel - Getting the ActiveWorkbooks.Name that is having spaces

Hi, I have an Excel file (Archives_Years.xlsm) with a few sheets by years that I want to fill with some content of other files (excel or text files) that I am opening one by one in Excel (I have to adapt the VBA code depending of the file). In my…

Developer technologies | Visual Basic for Applications
asked 2026-08-27T02:14:03.8+00:00
IsabelleCharest-5234 0 Reputation points
edited an answer 2026-08-27T03:49:44.06+00:00
Tony Thach (WICLOUD CORPORATION) 565 Reputation points Microsoft External Staff Moderator
2 answers

WebView2 stops working after 2 - 3 days with HRESULT 0x8007139F in WinForms application

We have a VB.NET WinForms application that uses five WebView2 controls on the same form. A client is experiencing the following problem: WebView2 works normally for approximately 2–3 days. After that, the application only shows the loading state and…

Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,180 questions
asked 2026-08-26T12:10:17.6733333+00:00
test code 21 Reputation points
answered 2026-08-27T03:47:49.89+00:00
Danny Nguyen (WICLOUD CORPORATION) 8,450 Reputation points Microsoft External Staff Moderator
2 answers

API Management Service: Unable to update due to service outage — Troubleshooting VNet injection failures

Problem description I am experiencing issues updating my Azure API Management (APIM) service, specifically with Virtual Network (VNet) injection. The update fails during the process, returning an error indicating that the service cannot be updated with…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,823 questions
asked 2026-08-22T23:03:32.6366667+00:00
maxk-6580 5 Reputation points
commented 2026-08-27T03:45:28.7866667+00:00
Max Kryatov 0 Reputation points Microsoft Employee
9 answers

How to fix printer connection after recent Windows 11 24H2 Update

After the recent Windows 11 24H2 Update my HP All-In-One printer is no longer connected. There is no option to reconnect or to troubleshoot available. The only option offered is to remove the printer. How do I resolve this issue so that I am able to…

Windows for home | Windows 11 | Devices and drivers
asked 2025-11-10T15:51:53.2033333+00:00
Dr Burke 165 Reputation points
commented 2026-08-27T03:41:38.2433333+00:00
Gregory Dawson 0 Reputation points
2 answers

Problems connecting Outlook classic

Dear The second time it happens to me that Classic Outlook in the clients are not connecting me, or it stays disconnected, they could help me.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-27T02:57:48.38+00:00
Ross Caitlin 0 Reputation points
answered 2026-08-27T03:35:51.7166667+00:00
Dora-T 380 Reputation points Independent Advisor
2 answers

My microsoft reward account got suspended How to fix it

Hello, My Microsoft Rewards account has been suspended without any prior notice or explanation. I have always followed the program rules and terms of service, and I did not receive any email or message regarding the reason for this suspension. and wanted…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,183 questions
asked 2026-01-19T14:38:34.2366667+00:00
NASIR SULTAN 5 Reputation points
commented 2026-08-27T03:35:21.6566667+00:00
Mipsal Lama 0 Reputation points
1 answer

REACTIVATE A LAPTOP WITH 365

how to reactivate a device in Microsoft 365 that I deactivated by accident Moved from Microsoft 365 and Office | Install, redeem, activate | For business | Windows

Windows for home | Other | Install and upgrade
asked 2026-08-26T22:41:40.2333333+00:00
aforbes HFC Design Service 0 Reputation points
edited an answer 2026-08-27T03:30:55.1533333+00:00
Ian-T 9,605 Reputation points Microsoft External Staff Moderator