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Microsoft Q&A
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A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
copilate generated a pA service request is being opened A support agent will call the phone number provided. Callback times may vary. Title copilat generated a power point 50 slides attempted many time to save in onedriv Request Number Moderator note:…
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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Situation / setup: OneNote on Mac Family subscription valid Region Germany System Language English All MS products have Copilot to use I am primary user, Connected Experience toggles in Word etc. on, sign out, sign in already done for OneNote …
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Dear Microsoft Support Team, Last week, I purchased Microsoft 365 Copilot Business licenses. However, I am currently unable to assign the Copilot license to users. Additionally, I am unable to add or access Copilot within my tenant. At this time, I am…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Samsung Gallery is set properly to sync and back up to OneDrive, [Moderation note: PII removed]@outlook.com. When tapping Onedrive icon, On is toggled, Sync Now "Last synced 02-17, 6:57pm. I have clicked Sync Now, multiple times, the photos from Feb…
A Microsoft file hosting and synchronization service.
whenever time starts running out on an app with limited time due to family safety, sometimes it prompts you to sign in instead of letting you ask for more time. The sign in phase works very weirdly and most of the times doesn't work. Usually, you put in…
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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i am unable to use my cameo function on my powerpoint 365.Cameo function in powerpoint is not working properly .The camera is not turning on
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
I have renewed my subscription and still cannot use copy and edit features for excel. very frustrated - have spent much time trying to rectify.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Hi, We are Unable to login into Microsoft Login , Since we have ONLY ONE Global Admin and that account is locked out due to Microsoft Authenticator, this is now an Official Tenant Lockout scenario. Help us to solve the Problem
Miscellaneous topics that do not fit into specific categories.
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I accidently registered for a Microsoft premium subscription. I had two options. 1. Pay monthly or 2. Register for the year - . I interpreted it it as i was paying monthly for one month only - nowhere did it say it would continue taking payments for a…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Issue: In my personal OneDrive on my laptop, thumbnails for most video files (MP4, MOV) are not displayed. It appears that video files starting at around ~250 MB are affected. Smaller video files (< ~250 MB) do seem to generate thumbnails. Thumbnails…
A Microsoft file hosting and synchronization service.
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I have just upgraded from microsoft 365 family to Microsoft 365 Premium. The reason is to be able to use team for my business to collaboratee. But currently, I see still the 3 people ICON named as communities instead of Team. Before upgrating, I read the…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I want to cancel my current subscription and down grade the subscription to Microsoft 365 Personal. I don't need the family subscription. Since you have taken the payment out for my current subscription, if you can either refund it and charge for the…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 31%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
I am using the first level of numbering -- Heading 1 to format my document. I am adding a style separator after the first period and as soon as the style separator is added, my numbering disappears. If I change my view to draft, I can see the number. …
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hi Team, We are currently working on migrating Microsoft 365 Group Mailboxes using Microsoft Graph API and had a few clarifications regarding MIME content access. Does Microsoft Graph API support retrieving full MIME content for messages in Group…
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
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I purchased a Microsoft 365 subscription at Office Works but cant find the paper copy to activate it. I only have the receipt with the reference number on it. I would really like to talk to a human to discuss this. Can you call me on 0439195647
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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After upgrading to version 2512 (build 16.0.19530) or later, users heading numbering disappears when a Style Separator is used.
A family of Microsoft word processing software products for creating web, email, and print documents.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 40%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
I am running into text formatting issues when translating a document from English to Khmer (Cambodian). The returned, translated text is too small to read. When I attempt to format the text to a larger size, it creates extra spacing and more formatting…
A family of Microsoft word processing software products for creating web, email, and print documents.
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Everytime I go to try to login and verify myself through the authentication app, it directs me to to verify myself through the authentication app lol. I can’t do that because I’m not fully logged in so have no clue on what to do…. please help! Moved…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
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I am no longer able to save word documents. I am also unable to open previously saved word documents - a pop up says "Grant File Access" Additional permissions are required to access the following files... then it says "Microsoft Word…
A family of Microsoft word processing software products for creating web, email, and print documents.
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In Teams I have a loop workbook with several components - I need to share the components with the team but via email rather than Teams
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
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